User's Guide

257
Appendix/Index
●
Normal calls are restricted by access
control.
Appears when normal voice call service is
hard to receive because communication
lines are busy.
●
Emergency calls are restricted by access
control.
Appears when emergency voice call service
is hard to receive because communication
lines are busy.
●
Calls are restricted by access control
Appears when normal/emergency voice
call service is hard to receive because
communication lines are busy.
●
SIM card is locked
Enter your PIN code (P.151) correctly.
●
SIM card is PUK-locked
Enter your PUK (Personal Unblocking Key)
(P.151) correctly.
●
PIN lock disable code is locked.
PIN lock disable code is locked. Please
contact a docomo Shop.
●
The phone storage is full
There is no memory space. Delete log
information etc. in Browser (P.127) or
unnecessary applications (P.146) to obtain
memory space.
By sharing screens of your terminal with NTT
DOCOMO, you can receive technical support
to make settings (in Japanese only).
･
This service is not available when your
docomo mini UIM card is not inserted, during
international roaming, or in Airplane mode.
･
Smartphone Anshin Remote Support is a
service requiring subscription.
･
Some operations and settings are not
supported.
･
For details on Smartphone Anshin Remote
Support, refer to NTT DOCOMO website.
1
Call
スマートフォン遠隔サポートセン
ター
(Remote support center for
smartphone).
■ スマートフォン遠隔サポートセンター
(Remote support center for
smartphone)
0120-783-360
Business hours: 9:00 a.m. to 8:00 p.m.,
open all year round
Smartphone Anshin
Remote Support