User's Manual

User support
Access user support directly in your phone through the Help application. For
example, you can open a User guide with instructions on how to use your phone. You
can also get troubleshooting and other help from the Sony Mobile support zone, and
from the Sony Mobile Customer support service.
•
Help application features:
•
User guide in the phone – read and search information on how to use your phone.
•
Educate yourself – read tips and tricks, get the latest news, and watch how-to
videos.
•
Email support – send an email to our support team.
•
Support zone – visit www.sonymobile.com to get comprehensive support for your
phone.
•
Troubleshooting – find common problems and error messages at the end of our User
guides and on the support zone.
•
Customer support – if all else fails. The relevant support numbers are listed in the
supplied Important information leaflet.
An extended User guide is also available at www.sonymobile.com.
To access the Help application
1
From your Application screen, find and tap .
2
Find and tap the required support item.
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