User's Guide

Forinquiries,call:CustomerServiceCenter
Forgeneralinformationandcharges(tollfree)
Forloss,theftordamageandoperationinformation(tollfree)
Incaseabovenumbersarenotavailable,(tollfree)
 0120-977-033(exceptOkinawa)
 0120-977-699(Okinawa)
Fromaucellphones:
113 withoutareacode
Fromfixed-linephones:
 0077-7-113
Fromfixed-linephones:
 0077-7-111
Fromaucellphones:
157 withoutareacode
Soldby:KDDICORPORATION,
OKINAWACELLULARTELEPHONECOMPANY
Manufacturedby:SonyMobileCommunicationsJapan,Inc
February2012,1stEdition
1261-5912.1
CellphoneandPHSoperatorscollectandrecycleunusedtelephones,
batteriesandbatterychargersatstoresbearingthelogoregardless
of brand and manufacturer to protect the environment and reuse
valuableresources.
TsubasaAnna/KDDI/Start guide/E/ 初
校
Basic operation
Key operation
The followings are the main functions of x, y, t
keys located under the screen.
Using the touch panel
The display on the SOL21 is a touch panel operated by
touching it with your finger.
■ Tap/Double-tap
Lightly touch and release your finger. Double-tap: Tap the
same position twice.
■ Long-touch
Keep touching an item etc.
■ Slide
Lightly touch and trace to the desired direction.
■ Flick
Quickly move (flicking) your finger up, down, right, or left.
■ Pinch
Touch the screen with two fingers and widen (pinch-out)/
narrow (pinch-in) the fingers' distance.
■ Drag
Keep touching an item or icon, trace it to the desired direction.
Home screen
The Home screen consists of five screens, the center screen
and two for each side. The center screen is the default screen
to operate the SOL21. Tapping y returns to the Home
screen at any time.
a Home screen position
Indicates which screen of the
five home screens you are in.
b Widgets
c Wallpapers
d Application key
e Media folders (Gallery, Music,
FM radio, Camera)
f Shortcuts (Applications)
■ Switching the Home
screen
Slide or flick the Home screen to move to adjacent home
screens.
■ Adding shortcuts and widgets on the Home
screen
You can change wallpaper or theme of the Home screen and
add, delete, move shortcuts of applications, widgets or
folders on the Home screen.
1 From the Home screen, tX[Add]
❖Information
･ Long-touch shortcut, widget, or folder icon to move.
■ Deleting shortcuts/widgets/folders
1 From the Home screen, long-touch icon to be deleted.
appears at the bottom of the screen.
2 Drag the icon to " " then release your finger.
Using the Applications screen
You can call up functions from the Applications screen.
Application icons installed to the SOL21 are also displayed.
■ Activating an application
When you tap an application icon to use function,
communication fees may be charged depending on the
function.
1 From the Home screen, [ ].
The Applications screen appears. Slide/Flick left or right to
switch the Applications screen.
2 Tap an icon of application to use.
❖Information
･ Main applications preinstalled by default
■ Downloading applications
You can download applications such as convenient tools and
games from the Android market and install them to use on the
SOL21.
･ To use Android Market, you need to set a Google account.
For details, refer to the "Setting Guide".
■ Deleting (uninstalling) applications
Before deleting installed applications, back up contents
related to the application that you want to save including data
saved in the application.
❖Information
･ Some applications cannot be deleted.
Viewing the status of the SOL21
■ Status bar
The status bar is located at the top of the SOL21 screen.
Notification icons which inform missed calls, new mail,
operations in progress, etc. appear on the left of the status
bar, and status icons which indicate the status of the SOL21
appear on the right.
❖Information
･ Main icons displayed on the status bar
■ Notification panel
If any notification icons are displayed, slide down the status
bar to open the Notification panel. You can check details of
notification icons or start corresponding applications.
■ Notification LED
Notification LED informs charging prompt, battery level while
charging, missed calls, mail arrival, etc. by turning on or
flashing.
x
Back
Return to the previous screen. Close a dialog box,
menu, or the Notification panel.
y
Home
Display the Home screen.
Long-touch to open an application window
recently closed.
t
Menu
Display options menu available on the current
screen or application.
When entering characters, long-touch to show/
hide the software keyboard.
From the Home screen, long-touch to show the
QWERTY keyboard and tap any key to activate
Google Search.
2
Widgets Select widget to add.
a
b
e f
c
d
Applications Add a shortcut of application.
Folder Add a folder.
Shortcuts Add a shortcut of contact you call or send
mail frequently, etc.
Wallpapers Select wallpaper from Gallery/Live
wallpapers/Xperia™ wallpapers to
replace.
Themes Set background image for the Home
screen or settings screen.
, Phone, Contacts Market
, E-mail,
SMS (C-mail)
, Alarm and Clock,
Calendar
Browser Maps
Settings Google Search
, Camera, Gallery Manual SOL21
Notification icon Status icon
New Gmail message USB is connected.
New PC mail
message
Receiving/
Downloading data
New Email message , Signal level, Out of
service area
New SMS (C-mail) , Battery level,
Charging
Calling Silent mode set
Missed call Airplane mode is set.
Green Heart energy
saving icon (Remove
the AC adapter from
the power outlet.)
Status Description
Red The battery is charging when the
remaining battery level is 10% or lower.
Orange The battery is charging when the
remaining battery level is 11%−89%.
Green The battery is charging when the
remaining battery level is 90% or higher.
Flashing red The battery level is not enough for
activating the cell phone when turning on.
Flashing green New Email, new Gmail are notified while
backlight is off.
Flashing blue Missed calls, new PC mail, new SMS
(C-mail) messages are notified while the
backlight is off.
■ Checking own phone number
1 From the Home screen, tX[Settings].
2 [About phone]X[Status].
Your phone number is shown under "My phone number".
■ Setting the Silent mode
Set the ringtone volume to "0". Setting the Silent mode on the
SOL21 mutes the ringtone, operation tone, notification tones.
However, the playback sound of videos and music, alarm
sound, etc. are not muted.
1 From the Home screen, tX[Settings]X[Sound].
2 Mark "Silent mode".
❖Information
･ Alternatively, p (over 1 sec.)→[Silent mode] to switch the
Silent mode on or off.
■ Setting Airplane mode
When airplane mode is set, all wireless functions (phone,
packet communication, Wi-Fi
®
, Bluetooth
®
function) are
turned off.
1 From the Home screen, tX[Settings]X[Wireless &
networks].
2 Mark "Airplane mode".
❖Information
･ Alternatively, p (over 1 sec.)→[Airplane mode] to switch
the Airplane mode on or off.
Entering characters
When entering characters, use the software keyboard
displayed when tapping a character input box for adding
contacts, creating a message, etc.
■ Switching keyboard
To input Japanese, use "Xperia™ Japanese keyboard"
switching four input types of "Phonepad", "QWERTY
keyboard", "Japanese syllabary", "Handwriting".
1 Tap a character input box.
2 Long-touch " " X[]/[]/[]/[].
The keyboard switches to Phonepad/QWERTY keyboard/
Japanese syllabary/Handwriting.
❖Information
･ Word suggestions or direct conversion candidates for the
entered characters appear. Tap a word to enter.
･ Tap " " to delete the character before the cursor.
･ Long-touch " " to enter pictograms (only for SMS (C-mail)),
symbols (single byte/double byte), face marks from the
displayed list.
･ Flick up/down/left/right to enter characters in each column of
kana syllabary on the Phonepad. Characters can be entered
without repeatedly tapping the key (flick input).
･ Ta p x to stop entering characters and return to the
previous screen.
Support
Peripheral devices
For details, refer to the instruction manual for each device.
･ Sony Ericsson AC adapter 04 (EP800A)
･ Desktop Holder (DK25)
❖Information
･ For the latest information on peripheral devices, visit the au
homepage (http://www.au.kddi.com/) or contact the
Customer Service Center.
･ The peripheral devices introduced on the page can be
purchased on the au Online Shop.
http://auonlineshop.kddi.com/
Troubleshooting
Before you assume that the product is malfunctioning, check
the following:
For more details, visit au Customer Support site of au homepage.
http://www.kddi.com/customer/service/au/trouble/kosho/
index.html
Attaching the back cover
If the back cover is removed, attach the cover in the following steps.
1 Check the orientation of the back cover and attach it to
fit the SOL21 body. Push each tab to close firmly.
Rebooting/Force-quitting the SOL21
The battery of the SOL21 is built in and cannot be removed.
To reboot the SOL21, perform the following steps.
■ Rebooting the SOL21
1 Press p and upper of m at the same time for
approximately 5 seconds, and release your finger after
the SOL21 vibrates once.
■ Force-quitting the SOL21
1 Press p and upper of m at the same time for
approximately 10 seconds, and release your finger after
the SOL21 vibrates 3 times.
<QWERTY keyboard>
<Phonepad>
<Japanese syllabary> <Handwriting>
Symptom What you should check
Cannot turn on
power.
Is the SOL21 charged? Is p
pressed for over 1 second?
The power turns off
unintentionally.
Is the battery empty?
The power turns off
while activation
screen is displayed.
Is the battery empty?
(out of range)
appears.
Are you out of the service area or in an
area with poor signal strength?
Is the built-in antenna covered with
your finger, etc.?
Cannot charge the
battery.
Is the power plug of the AC adapter
surely inserted into the outlet?
Is the microUSB plug of the microUSB
cable surely inserted into the SOL21?
Is the temperature of the SOL21
raised or very low?
Cannot operate
touch panel as
intended.
Are you operating with gloved hands?
Are you operating with a fingernail or
foreign object on the screen?
Cannot operate key/
touch panel.
Is the key lock set?
Is "Screen lock" set?
Turn off the power and then turn it on
again.
The screen reacts
slowly when the
screen is tapped or
a key is pressed.
When large amount of data is saved in
the SOL21 or transferring large-size
data between the SOL21 and microSD
memory card, the reactions on the
screen may be delayed.
A warning to charge
appears.
The battery is almost empty.
Symptom What you should check
Battery usage time
is short.
Is the SOL21 charged enough?
Charge the SOL21 until the
notification LED turns green.
Is the built-in battery end-of-life?
Is the SOL21 left in a place where
(out of range) appears for a long
period?
The display
backlight turns off
in a short while.
Is set "Screen timeout" period too
short?
Display is dark. Is "Brightness" set to dark?
Is the proximity sensor covered by
sticker?
The screen is
frozen. Cannot turn
the power off.
Try to "Reboot" or "Force-quit".
Cannot recognize a
microSD memory
card.
Is the microSD memory card inserted
properly?
Is the microSD memory card
unmounted?
Symptom What you should check
Updating software
You can update the SOL21 to the most recent software for
optimal performance and to get the latest enhancements.
･ You are charged for data communication when connecting
to the Internet from the SOL21 by using packet
communication.
･ You are recommended to back up your data before
updating software.
･ For details, visit http://www.sonymobile.co.jp/support/ or
refer to the "Manual SOL21" application or "取扱説明書詳細
版 (Full instruction manual)" (Japanese) available on au
homepage.
■ Downloading and updating software
Update files can be downloaded from the Internet web site via
wireless communication into the SOL21 directly.
･ To download software updates only via Wi-Fi
®
, from the Home
screen, [ ]X[Update center]XtX[Settings]X[Allow
automatic update:] and select "Via Wi-Fi only". If you set to "Via
3G/Wi-Fi" for updating, note that if Wi-Fi
®
communication
becomes unstable, packet communication may take over
place automatically, which applies communication fees.
1 From the Home screen, [ ]X[Update center].
2 [System]XtX[Refresh].
■ Connecting to a PC for updating software
You can update software using PC Companion which can be
installed from the SOL21.
･ Install PC Companion to your PC beforehand.
After-sales service
■ When asking for repair
For repair, contact Secure cell phone support center.
❖Information
･ Before handing in the product for repair, make a backup of
the contents of memory since they may disappear during
repair. Note that the Company shall not be liable for any
damages and loss of income should the contents of memory
be altered or lost.
･ Recycled parts that meet the Company's quality standards
are sometimes used for repair.
･ Collected au cell phones by Replacement cell phone delivery
service which you used before are recycled to cell phones for
replacement after repairs. Also replaced parts by au after-
sales service are collected and recycled by KDDI. They are
not returned to customers.
■ Performance parts for repair
The Company retains performance parts for repair of the
SOL21 main unit and its peripherals for six years after
discontinuation of production. "Performance parts for repair"
refers to parts required for maintaining the functions of the
product.
■ Warranty card
At the store of purchase, thoroughly check and read the name of
the retailer, date of purchase and other necessary details filled in
on the warranty card, and be sure to keep it in a safe place.
■ Secure cell phone support plus
An after-sales service membership program on a monthly
basis called "Secure cell phone support plus" (monthly fee:
399 yen including tax) is available for using your au cell
phone for a long time without worries. This service expands
coverage for many troubles including malfunction, theft and
loss. For details of this service, refer to au homepage or
contact Secure cell phone support center.
❖Information
･ You can apply for membership only at the time of purchasing
your au cell phone.
･ Once you cancel the membership, you cannot reapply for it
until you purchase an au cell phone next time.
･ Note that when changing the model or purchasing an extra
cell phone, this service only covers the most recently
purchased au cell phone.
･ When an au cell phone is handed over to you or someone
else, the Secure cell phone suport plus membership is also
handed over to the successor of the cell phone.
･ When you get a new au cell phone by changing the model or
purchasing an extra cell phone, the "Secure cell phone
support plus" membership for the old au cell phone is
automatically canceled.
･ Service contents are subject to change without notice.
■ au IC-Card
The au IC-Card is lent to you by au. In case of loss or damage, the
card will be replaced at your expense. When malfunction is
suspected, or in case of theft or loss, contact an au shop or PiPit.
■ After-sales service
If you are unsure about anything regarding after-sales service,
contact the following service contact.
Customer Service Center
(for service canceling procedure or operation in case of
loss or theft)
From a land-line phone, 0077-7-113 (toll-free)
From an au cell phone, 113 without area code (toll free)
Secure cell phone support center (for loss, theft, damage)
From a land-line phone/From an au cell phone,
0120-925-919 (toll-free)
Business hours 9:00−21:00 (7 days a week)
■ au after-sales service information
Replacement cell phone delivery service
Secure cell phone support plus members
Non-Secure cell phone support plus member
* Charge amounts are all tax-included.
Holding over and repair
Secure cell phone support plus members
Non-Secure cell phone support members
* Charge amounts are all tax-included.
❖Information
Replacement cell phone delivery service
･ When you have trouble with your au cell phone,
replacement cell phone (same model, same color, including
new battery) is delivered to the specified place by calling to.
Return your damaged cell phone within 14 days after
replacement cell phone is delivered.
･ Available up to twice in a year from the day you use this
service as a start day. If you do not use this service in the
past year at the subscription to this service, it will be 1st and
if you use, it will be 2nd.
* For details, refer to au homepage.
Holding over and repair
･ Repairs due to water soak and irreparable damage are not
covered by this service.
･ Damages and malfunctions intentionally caused by the
customer as well as those due to modification (e.g.
disassembly, change of parts, painting, etc.) by the customer
are not covered by this service.
･ You cannot receive a refund for replacement of the outer casing
due to stains, scratches, paint removal, etc. on the outer casing.
Main specifications
❖Information
･ The continuous talk time and continuous standby time may
drop to less than half depending on the battery charging
status, usage environment such as temperature, reception
condition at the location where the product is used, and the
function settings.
During the
warranty
period
Repairs will be done based on the terms of
services of the free-of-charge repair warranty
described on the warranty card.
Outside the
warranty
period
We shall repair the product for a charge as
requested by the customer if repair renders it
usable.
Spontaneous failure 1st year Free of charge
Spontaneous failure after
2nd year
Customer charge
1st: 5,250 yen
2nd: 8,400 yen
Partially damage, water
soak, irreparable damage,
theft or loss
Spontaneous failure 1st year No recompense
Spontaneous failure after
2nd year
Partially damage, water
soak, irreparable damage,
theft or loss
Spontaneous failure 1st year Free of charge
Spontaneous failure after
2nd year
Free of charge (three-year
warranty)
Partially damage Customer charge
Upper limit: 5,250 yen
Water soak, irreparable
damage
No recompense
Theft, loss
Spontaneous failure 1st year Free of charge
Spontaneous failure after
2nd year
Actual cost
Partially damage
Water soak, irreparable
damage
No recompense
(model change)
Theft, loss
Display Approx. 4.3 inches TFT 16,777,216
colors
720 ×1,280 dots
Weight Approx. 149 g (with internal battery)
Dimension (W x H x T)
Approx. 66 mm×126 mm ×11.9 mm
Continuous
call time
In Japan Approx. 570 minutes
Overseas
(GSM)
Approx. 490 minutes
Continuous
stand-by
time
In Japan Approx. 330 hours (3G)
Approx. 230 hours (3G and
Wireless LAN (Wi-Fi
®
) function)
Overseas
(GSM)
Approx. 440 hours
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