User's Manual

172 Troubleshooting
Fax calls Your P900 does not support fax transmission. Even
if your operator subscription supports fax
transmission, fax calls will be rejected. However,
they can be forwarded to another number such as
the office fax number, see ‘Forward calls’ on
page 52 for more information.
• Ensure potential fax callers do not try to send a
fax to your P900, as they can experience a
number of retries before the fax transmission is
stopped.
Problems connecting to a PC or another device
Not possible to
establish
connection
using cable
• Ensure the Sync Station and cable is correctly
connected to the PC.
• Ensure the correct COM port on the PC is
enabled. Right-click the P900 link symbol on the
PC taskbar, and select Properties. Select the
USB COM port.
• Uninstall
PC suite for P900 . Connect the Sync
Station with the P900 to the PC. Reinstall
PC
suite for P900 , following the installation
procedure thoroughly.
• Check for
PC suite for P900 updates on
www.SonyEricsson.com/support. If you find a
new version of the program, download it and
install it instead of the old one.
Cannot transfer
pictures
Place the P900 in the Sync Station. In the PC, open
My P900 and browse through the P900 file system
to find the picture.
Cannot transfer
items with
Bluetooth
wireless
technology
• Ensure Bluetooth wireless technology is
activated.
• Ensure the devices are in range with each other.
Maximum range is 10 meters.
Cannot
establish
connection with
a Bluetooth
wireless
technology
handset or
hands-free
• Ensure the devices are correctly paired. See
‘Connection via Bluetooth wireless technology’
on page 129.
• Ensure the handset or hands-free is charged.
• Ensure the devices are within range of each other.
Memory full
When your P900 has no more space available to
save or store information, a message is displayed.
You must then free up memory to ensure the
proper functioning of the P900.
• Ensure regular backups are made with
Communications Suite to reduce the risk of lost
or corrupted information.
Storage
manager
• Use the storage manager to move items from the
P900 internal memory to a Memory Stick Duo,
or remove items from the P900 memory.