User's Manual

82
Troubleshooting
the first data download, a new submenu appears
under the menu.
To enter your new menu system
} Connect } Online Services.
Troubleshooting
Why doesn’t the phone work the way I want?
This chapter lists some problems that you might
encounter while using your phone. Some problems
require that you call your service provider, but
most of the problems you can easily correct
yourself.
However, if you need to hand in your phone for
repair, please note that you may lose information
and content that you have saved in your phone.
You are advised to make a copy of such
information before handing your phone in for
repair.
Master reset
You can return the phone to its original state by
deleting the changes that you have made to
settings, and the content that you have added or
edited.
• If you select Reset Settings, the changes that you
have made to settings will be deleted.
• If you select Reset All, in addition to your
changes to settings, all contacts, messages, per-
sonal data, and content that you have down-
loaded, received or edited will also be deleted.
This menu only appears if your SIM card supports this
service. Your phone may not support all of the services
offered. Some operators may not use the name
Online
Services
.
Z500a_UG_R1A.book Page 82 Friday, August 13, 2004 1:41 PM