User's Manual

80 Troubleshooting
Draft for Sony Ericsson Internal Use Only - PA2
Solution: Contact your network
operator to find out the correct SMS
service centre setting
% 34 Text
messaging (SMS).
I cannot use MMS/picture messages
on my phone
Possible cause: Your subscription
does not include data capability.
Solution: Please contact your network
operator.
Possible cause: Settings are missing
or incorrect.
Solution:
% 7 Help in your phone or
1 Go to
www.sonyericsson.com/support.
2 Select a region and a country.
3 Select the Phone setup tab, and select
a phone model.
4 Select the MMS setting to download
to your phone.
I cannot use the Internet
Possible cause: Your subscription
does not include data capability.
Solution: Please contact your network
operator.
Possible cause: Internet settings are
missing or incorrect.
Solution:
% 7 Help in your phone or
1 Go to
www.sonyericsson.com/support.
2 Select a region and a country.
3 Select the Phone setup tab, and select
a phone model.
4 Select the WAP setting to download to
your phone.
The phone cannot be detected by
other users via Bluetooth wireless
technology
Possible cause: You have not turned
the Bluetooth function on.
Solution: Make sure that the Bluetooth
function is on and visibility is set to
show phone
% 67 To receive an item.
I cannot synchronize or transfer data
between my phone and my
computer, when using the USB cable
provided
Possible cause: The cable has not
been properly installed and detected
on your computer.
The software that came with your
phone has not been properly installed
on the computer.
Solution: Go to
www.sonyericsson.com/support,
choose your phone model, then
choose Product information - Getting