User's Manual

75
Troubleshooting
I cannot use the Internet/WAP
Possible cause: Your subscription does not include
data capability.
Solution: Please contact your network operator.
Possible cause: Internet settings are missing
or incorrect.
Solution: Go to www.SonyEricsson.com/support,
choose your phone model, then choose “Phone
setup — WAP” and follow the instructions.
% 56 Settings.
The phone cannot be detected
by other users via Bluetooth
Possible cause: You have not turned Bluetooth on.
Solution: Make sure that Bluetooth is turned
on and that your phone is visible to other users.
% 62 To hide or show your phone when using
Bluetooth.
Master reset
The changes that you have made to settings and the
content that you have added or edited, will be deleted.
• If you select Reset settings, the changes that you
have made to settings will be deleted.
• If you select Reset all, in addition to your changes
to settings, all contacts, messages, personal data,
and content that you have downloaded, received
or edited will also be deleted.
To reset the phone
1 } Settings } the General tab } Master reset.
2 } Reset settings or } Reset all.
3 } Yes to continue.
4 Enter the phone lock code (0000 or the new code
if you have changed it) } OK.
Error messages
Insert SIM
Possible cause: There is no SIM card in the phone
or you may have inserted it incorrectly.
Solution: Insert a SIM card.
% 5 To insert SIM
card and battery.
Possible cause: The SIM card connectors need
cleaning.
Solution: Remove the SIM card and clean it. Also
check that the card is not damaged in a way that
may prevent connection to the phone connectors.
In that case, contact your network operator for
a new SIM card.
If you select Reset all, content such as melodies
and pictures that you have downloaded, received
or edited is also deleted.
PPreflighted byreflighted byPreflighted by
( )( )( )