User's Manual

ManualsBrandsSony Mobile Communications ManualsCell PhonesGSM 850/900/1800/1900 GPRS / EDGE / UMTS FDD1 & 8 / HSPA mobile phone with Bluetooth, FM receiver

To scroll between the frequency bands, press the

navigation key right or left.

To change the value for a selected frequency band, press

the navigation key upwards or downwards.

To go back to the player view, select Done.

To turn on clear stereo and clear bass using equaliser

presets

When the phone is open, press

Select Options > Settings > Equaliser.

Make sure you are in Preset view. If you are not, select

Preset.

To scroll between the presets, press the navigation key

right or left.

Select any of the presets, except Normal.

Entertainment

PlayNow™ application

When you open the PlayNow™ application, you enter

PlayNow™, where you can download music, games,

ringtones, themes and wallpapers. You can preview or listen

to content before you purchase and download it to your

phone. If you cannot use the PlayNow™ application, see I

cannot use Internet-based services on page 34.

This service is not available in all countries.

For extended functionality, you can also access the

PlayNow™ web shop on a computer from

www.sonyericsson.com/playnow. For more information, go

to www.sonyericsson.com/support to read the

PlayNow™ Feature guide.

To use the PlayNow™ application

Select Menu > PlayNow™.

Scroll through PlayNow™ and follow the instructions to

preview and purchase content.

TrackID™ application

TrackID™ technology is a music recognition service. You

can search for the title, artist and album name of a track you

hear playing through a loudspeaker or on the radio in your

phone. If you cannot use the TrackID™ application, see I

cannot use Internet-based services on page 34.

To search for track information

•

When you hear a track playing through a loudspeaker,

select Menu > Entertainment > TrackID™ > Start.

•

When you hear a track playing on your phone radio, select

Options > TrackID™ > TrackID™.

For best results, use TrackID™ in a quiet area.

Radio

Do not use your phone as a radio in places where this

is prohibited.

To turn on the radio

Connect a handsfree to the phone.

Select Menu > Radio.

Saving channels

You can save up to 20 preset channels.

To save channels automatically

•

Select Options > Channels > Auto save.

To switch between saved channels

•

Press the navigation key upwards or downwards.

You can also select a saved channel by pressing

- .

Imaging

You can take photos and record videos to view, save or

send. You can find saved photos and videos in Media and

in File manager.

Viewfinder and camera keys

3 421 5

1 Indicates photo mode

2 View photos and video clips

3 Zoom in or out

4 Activate the camera/Take photos/Record video clips

5 Indicates video mode

To activate the camera

•

Select Menu > Camera.

Using the still camera

To take a photo

Activate the camera and press the navigation key to scroll

to .

Press the centre selection key to take a photo. The photo

is saved automatically.

To take another photo, select Back to return to the

viewfinder.

To use zoom

•

Press the volume key.

To adjust brightness

•

Press the navigation key left to decrease the brightness.

Press the navigation key right to increase the brightness.

The brightness level indicator appears on the left of the

screen.

Using the video camera

To record a video

Activate the camera and press the navigation key to scroll

Press the centre selection key to start recording.

To stop recording, press the centre selection key. The

video is saved automatically.

To return to the viewfinder and to record another video,

press Back.

Working with photos

Use the Media Go™application to transfer content to and

from your phone.

Using photos

You can add a photo to a contact, use the photo during

phone startup, as a wallpaper in standby, or as a screen

saver.

To use photos

Select Menu > Media > Photo > Camera album.

Select a month.

Scroll to a photo and select View.

Select Options > Use as.

Select an option.

Accessing videos in your phone

You can browse and play videos using the video player from

Media and File manager. You can find videos you

recorded using the camera under Camera album. You can

access other videos from Videos.

To play videos

Select Menu > Media > Video > Videos or Camera

album.

Scroll to a title and select Play.

Transferring and handling

content

You can transfer and handle content such as pictures and

music.

You are not allowed to exchange some copyright-

protected material. identifies a protected item.

Handling content in the phone

You can use File manager in your phone, to handle content

saved in the phone memory or on a memory card. Tabs and

icons in File manager show where the content is saved. If

the memory is full, delete some content to create space.

To select more than one item in a folder

Select Menu > Organiser > File manager.

Scroll to a folder and select Open.

Select Options > Mark > Mark several.

For each item you want to mark, scroll to the item and

select Mark.

To move items between the phone memory and the

memory card

Select Menu > Organiser > File manager.

Find an item and select Options > Manage file >

Move.

Select Memory card or Phone.

Scroll to a folder and select Open.

Select Paste.

Transferring content to and from a

computer

You can use the Media Go™ application to transfer media

content between your phone and a computer. The Media

Go™ application is available for download through PC

Companion or from www.sonyericsson.com/support.

Mac

compatible software is also available for

download at www.sonyericsson.com/support.

To transfer content using Media Go™

Connect your phone to a computer using a USB cable

supported by your phone.

Computer: When the Portable Device dialog box

appears, select Transfer to or from Device using Media

Go and click OK. The Media Go™ application opens.

Computer: Wait until your device appears in the

Library navigation pane on the left of the Media Go™

window. You can now select and transfer files between

the phone and computer.

Move files between your phone and the computer using

the Media Go™ application.

Backing up and restoring

You can back up and restore your contacts, calendar,

tasks, notes and bookmarks using the Sony Ericsson PC

Suite, which is available through PC Companion or from

www.sonyericsson.com/support

Insert correct SIM card

Your phone is set to work only with certain SIM cards.

Check if you are using the correct operator SIM card.

Incorrect PIN/Incorrect PIN2

You have entered your PIN or PIN2 incorrectly.

Enter the correct PIN or PIN2 and select OK.

PIN blocked/PIN2 blocked

You have entered your PIN or PIN2 code incorrectly three

times in a row.

To unblock, see SIM protection on page 31.

No netw. coverage

•

Your phone is in flight mode. See Flight mode on

page 32.

•

Your phone is not receiving any network signal, or the

received signal is too weak. Contact your network

operator and make sure that the network has coverage

where you are.

•

The SIM card is not working properly. Insert your SIM

card in another phone. If this works, it is probably your

phone that is causing the problem. Please contact the

nearest Sony Ericsson service location.

Emergency calls only

You are within range of a network, but you are not allowed

to use it. However, in an emergency, some network

operators allow you to call the international emergency

number 112. See Emergency calls on page 16.

I cannot use Internet-based services

Your subscription does not include data capability. Settings

are missing or incorrect.

You can download settings using the Settings download

or from www.sonyericsson.com/support.

To download settings

Select Menu > Settings > User help > Settings

download.

Follow the instructions that appear.

This feature might not be available in all markets.

Contact your network operator or service provider for

more information.

I cannot synchronise or transfer content between

my phone and the computer, when using a USB

cable.

The software or the USB drivers have not been properly

installed. Go to www.sonyericsson.com/support to read

detailed installation instructions and troubleshooting

sections.

Error messages

Insert SIM

There is no SIM card in your phone or you may have inserted

it incorrectly.

See To insert the SIM card on page 5.

The SIM card connectors need cleaning. If the card is

damaged, contact your network operator.

Common questions

I have problems with memory capacity or the phone

is working slowly

Restart your phone every day to free memory or do a

Master reset.

Master reset

If you select Reset settings, the changes that you have

made to settings will be deleted.

If you select Reset all, your settings and content, such as

contacts, messages, pictures, sounds and downloaded

games, will be deleted. You may also lose content that was

in the phone at purchase.

To reset the phone

Select Menu > Settings > General > Master reset.

Select an option.

Follow the instructions that appear.

I cannot charge the phone or battery capacity is low

The charger is not properly connected or the battery

connection is poor. Remove the battery and clean the

connectors.

The battery is worn out and needs to be replaced. See

Charging the battery on page 8.

No battery icon appears when I start charging the

phone

It may take a few minutes before the battery icon appears

on the screen.

Some menu options appear in grey

A service is not activated. Contact your network operator.

Flight mode

In Flight mode the network and radio transceivers are

turned off to prevent disturbance to sensitive equipment.

When the flight mode menu is activated you are asked to

select a mode the next time you turn on your phone:

•

Normal mode – full functionality

•

Flight mode – limited functionality

To activate the flight mode menu

•

Select Menu > Settings > General > Flight mode >

Continue > Show at startup.

To select flight mode

When the flight mode menu is activated, turn off your

phone.

Turn on your phone and select Flight mode.

appears.

Troubleshooting

Some problems can be fixed using Update Service. Using

Update Service on a regular basis will optimise the phone’s

performance. See Updating your phone on page 29.

Some problems will require you to call your network

operator.

For more support go to www.sonyericsson.com/support.

Sending messages

You can send messages from your phone. The maximum

size of a standard text message is 160 characters (including

spaces) if no other items are added to the message. If you

enter more than 160 characters, a second message is

created. Your messages are sent as one concatenated

message.

To create and send a message

Select Menu > Messaging > Write new > Message.

Enter text. To add items to the message, press the

navigation key downwards, scroll by pressing the

navigation key left or right, and select an item.

Select Continue > Contacts look-up.

Select a recipient and select Send.

If you send a message to a group, you may be charged

for each member. Contact your service provider for

details.

Internet

If you cannot use the Internet, see I cannot use Internet-

based services on page 34.

To start browsing

Select Menu > Internet.

Enter a web address, a search phrase or the name of a

bookmark.

Scroll to an item in the list and select Go to or Search.

To exit the browser

When you are browsing the web, select

and then select

You can also back up and restore contacts in your phone

by moving content between the memory card and the

phone memory. .

Back up your phone content regularly to make sure

you do not lose it.

Updating your phone

You can update your phone to the most recent software for

optimal performance and to get the latest enhancements.

You need a USB cable and an Internet-connected PC.

To learn how, go to

www.sonyericsson.com/update

Remember to back up your phone content before

updating. See Backing up and restoring on page 28.

Updating your phone using Sony Ericsson

PC Suite

You can update your phone using a USB cable and Sony

Ericsson PC Suite. When the phone is connected, it will

automatically check for and notify you of new updates.

Messaging

To view a message in the inbox

Select Menu > Messaging > Messages > Inbox.

Scroll to the message and select View.

To call a number contained in a message

•

When you view the message, scroll to the phone number

and press

Select Exit browser.

PIN codes

SIM protection

This lock only protects your subscription. Your phone will

work with a new SIM card. If the lock is on, you have to enter

a PIN (Personal Identity Number).

If you enter your PIN incorrectly three times in a row, the SIM

card is blocked and you need to enter your PUK (Personal

Unblocking Key). Your PIN and PUK are supplied by your

network operator.

To unblock the SIM card

When PIN blocked appears, enter your PUK and select

OK.

Enter a new four-to-eight-digit PIN and select OK.

Re-enter the new PIN and select OK.

To edit the PIN

Select Menu > Settings > General > PIN codes > SIM

protection > Change PIN.

Enter your PIN and select OK.

Enter a new four-to-eight-digit PIN and select OK.

Re-enter the new PIN and select OK.

If Codes do not match appears, you entered the new

PIN incorrectly. If Incorrect PIN appears, you entered

the old PIN incorrectly.

Legal information

Sony Ericsson W20/W20i Walkman™

This User guide is published by Sony Ericsson Mobile Communications

AB or its local affiliated company, without any warranty. Improvements

and changes to this User guide necessitated by typographical errors,

inaccuracies of current information, or improvements to programs and/

or equipment, may be made by Sony Ericsson Mobile Communications

AB at any time and without notice. Such changes will, however, be

incorporated into new editions of this User guide.

Publication number: 1237-2408.1

Your mobile phone has the capability to download, store and forward

additional content, e.g. ringtones. The use of such content may be

restricted or prohibited by rights of third parties, including but not limited

to restriction under applicable copyright laws. You, and not

Sony Ericsson, are entirely responsible for additional content that you

download to or forward from your mobile phone. Prior to your use of any

additional content, please verify that your intended use is properly

licensed or is otherwise authorized. Sony Ericsson does not guarantee

the accuracy, integrity or quality of any additional content or any other

third party content. Under no circumstances will Sony Ericsson be liable

in any way for your improper use of additional content or other third party

content.

This User Guide may reference services or applications provided by third

parties. Use of such programming or services may require separate

registration with the third party provider and may be subject to additional

website, please review such website’s terms of use and applicable

the availability or performance of any third-party websites or offered

services.

Bluetooth is a trademark or a registered trademark of Bluetooth SIG Inc.

and any use of such mark by Sony Ericsson is under license.

The Liquid Identity logo, ZYLO , PlayNow, SensMe and TrackID are

trademarks or registered trademarks of Sony Ericsson Mobile

Communications AB.

Sony and "make.believe", Walkman and the Walkman log are trademarks

or registered trademarks of Sony Corporation.

Media Go is a trademark or registered trademark of Sony Media Software

and Services.

Skype is a trademark or a registered trademark of Skype Limited.

microSD is a trademark or a registered trademark of SanDisk

Corporation.

Ericsson is a trademark or registered trademark of Telefonaktiebolaget

LM Ericsson.

Adobe Photoshop Album Starter Edition is a trademark or registered

trademark of Adobe Systems Incorporated in the United States and/or

other countries.

Mac is a trademark of Apple Computer, Inc., registered in the U.S. and

other countries.

Microsoft, Windows, Outlook, Windows Vista, Windows Server,

Exchange ActiveSync, and MSN are registered trademarks or

trademarks of Microsoft Corporation in the United States and/or other

countries.

This product is protected by certain intellectual property rights of

Microsoft. Use or distribution of such technology outside of this product

is prohibited without a license from Microsoft.

Other product and company names mentioned herein may be the

trademarks of their respective owners.

Any rights not expressly granted herein are reserved.

All illustrations are for illustration only and may not accurately depict the

actual phone.

www.sonyericsson.com

Sony Ericsson Mobile Communications AB

SE-221 88 Lund, Sweden

1237-2408.1

April 22, 2010 16:38:17