User's Guide Part 1

Troubleshooting
Resetting the phone
You can reset your phone, when required. It is the soft reset and is similar to, as rebooting
your computer. You can also use Master Reset to reset your phone to factory settings
and delete all the phone content simultaneously, for example if you want to let someone
else use your phone.
Before performing a Master Reset, you need to back up all data, for example photos and music
stored in the phone, in order not to lose this data.
To reset the phone
1
Remove the battery cover and the stylus. Locate the small hole (see picture).
2
Insert a thin object into the hole and press down briefly.
The content of your phone will not be deleted.
To reset the phone and delete all phone content
•
Select > Settings > System > Master Reset.
I cannot use Internet-based services
Make sure your subscription includes data downloads, and that the Internet settings in your
phone are correct.
See Internet and messaging settings on page 15 for more information on how to download
or change the Internet settings. You can also download settings from
www.sonyericsson.com/support.
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