User's Guide Part 2

366
Appendix/External Devices/Troubleshooting
The other party’s voice is too loud during a call
● Did you change the “Volume” setting?
Change the setting so that you can hear the other party
clearly.→p.61
Pressing the side key does not operate the folded
FOMA terminal
● Is Keypad lock set?→p.110
● Is “Side key guard” set to “ON”? →p.112
Pressing s (▼メモ) does not check missed calls,
etc. when the FOMA terminal is folded
Pressing and holding down s (▼メモ) for 1
second or longer does not launch the Music
Player
● Is “Info notice setting” set to “OFF”?→p.64
● Is Keypad lock set?→p.110
● Is “Side key guard” set to “ON”? →p.112
The display is hard to see
● Is Brightness under Backlight set to “Dark”?→p.90
● Is “Shield view” set to “ON”?→p.90
The display light of the display or keypad does
not turn on
● Is Lighting under Backlight set to “OFF”?→p.90
● Press and hold 5 for 1 second or longer to turn the
backlight on or off.
Note that pressing and holding 5 for 1 second or
longer will turn off the backlight e.g. while composing a
message.
Receiving an incoming call immediately after
turning on the power displays the phone number
but does not display the name stored in the
phonebook
● The FOMA terminal may be reading the FOMA card
(UIM) immediately after turning on the power. The
phonebook function may not be available then.
It takes some time for the power to turn on after
pressing and holding y for 1 second or longer
● Data checking may take time (e.g. if the phonebook is
full of data).→p.76
Nothing appears on the display
● Is the FOMA terminal set to Power saver mode? Press
any key to cancel Power saver mode.→p.90
The FOMA terminal does not perform incoming
call operations (ring tone sounding, vibrator,
illumination flashing) when receiving a call
● The FOMA terminal does not perform incoming call
operations (ring tone sounding, vibrator, illumination
flashing) until the set time is reached, when receiving a
call from a phone number not stored in the phonebook
or from a caller who does not notify his/her caller ID
and if “Set mute seconds” under “Ring time(sec.)” is set
to “ON”.→p.114
Receiving an SMS does not display the sender’s
name stored in the phonebook
● Did you correctly store the sender’s phone number on
the phone number line ( ) of the phonebook?
→p.70
Mails are not automatically filtered
● If the sender’s mail address is “(Phone
number)@docomo.ne.jp”, save only the phone number
in the Auto-sort settings.→p.174
● If the sender’s mail address is not “(Phone number)
@docomo.ne.jp”, save the entire address including the
domain in the Auto-sort settings.→p.174
A message is not automatically received
● If you have set “Receive option setting” to “ON”, set it to
“OFF”.→pp.164, 178
Cannot install the FOMA communication setting
file (driver) or make data communication
● Is the USB mode setting set to “microSD mode” or
“MTP mode”? Set it to “Communication mode”.
→p.251
Data transmission is not performed
● Do you use USB HUB? USB HUB may not function
correctly.
PC cannot be connected in MTP mode.
● The microSD card which created on the other FOMA
terminal is not available.
i-mode, i-mode mail, i-αppli and i-Channel cannot
be connected
● Is “Host selection” set to something other than
“i-mode”?→p.149
● If you had started using the FOMA terminal before you
subscribed to i-mode, turn the FOMA terminal off and
then turn it back on.
The FOMA terminal does not perform receiving
message operations (ring tone sounding,
vibrator, illumination flashing) when receiving a
message
● Is “Mail/Msg. ring time” set to “OFF”?→p.85
● Is Original lock for “Disp. recv. mail/msg.” under
“Incoming/Mail disp.” set?→ p.109
● Is “Receiving setting” set to “Operation preferred”?
→p.178
A sent message is not saved to the Outbox
● Is “Sort all” set to the folder of mail-linked i-αppli?
Highlight the folder of mail-linked i-αppli then select
“Open folder” from the function menu to confirm the
setting.→ pp.171, 173
A received message is not saved to the Inbox,
and “ (white)” does not disappear
● Does “ ” appear on the folder of mail-linked i-αppli in
the Inbox? Or is “Sort all” set to the folder of mail-linked
i-αppli?
Highlight the folder of mail-linked i-αppli then select
“Open folder” from the function menu to confirm the
setting.→ pp.171, 173