User's Guide Part 2

364
Appendix/External Devices/Troubleshooting
Malfunction Checklist
z Check first whether the software update is
required. If it is required, update the software.
→p.377
z In the following table, problems are written in red,
and points to check and reference pages are
written in black.
The FOMA terminal does not turn on (The FOMA
terminal cannot be used)
● Is the battery pack properly attached?→p.41
● Has the battery run out?→p.44
The animation shown on the right appears and an
alarm tone sounds
● The battery has run out.
Recharge the battery.→pp.41, 44
The “ ” icon appears and I cannot make a
call
● Are you out of range or is the reception poor?→p.44
Cannot access functions quickly by pressing the
keys pre-assigned to the menu numbers (p.340)
● Set the Theme of the main menu to “Standard Menu”.
→p.33
I cannot make a call by pressing the dial keys
● Is Original lock for “Keypad dial” under “Dial/sending
mail” set?→p.109
● Is Keypad lock set?→p.110
● Is Restrict dialing set? →p.112
I dialed a number and initiated a call, but all I hear
is a busy tone
● Did you start dialing before hearing the dial tone?
→p.48
● Did you forget to dial the area code?→ p.48
● Is “Please wait” displayed?
I cannot receive calls. Or I cannot hear the ring
tone.
● Are any of the following functions set?
Restrictions→p.112
• Call rejection • Call acceptation
• Call forwarding • Voice Mail
Ring time(sec.)→ p.114
• Set mute seconds
Reject unknown→p.114
Call setting w/o ID→p.114
• Unknown: Reject • Payphone: Reject
• User unset: Reject
● Is the FOMA terminal in Manner mode? →p.86
● Is the FOMA terminal in Public mode (Driving mode)?
→p.62
● Is Original lock for “Incoming call” under “Incoming/Mail
disp.” set?→p.109
● Is Self mode set?→p.115
● Is the start time of Voice Mail or Call Forwarding
service set to “0 second”?→ pp.312, 315
● Is Caller ID Request set to Activate?→p.316
● Is mova valid with the Dual Network service?→p.316
● Is the ring volume set to “Silent”?→p.61
● Is “0 second” set as the ring time for Record message?
→p.65
Mail ring tones and alarm tones sound but no ring
tone sounds when receiving a call
● Is “Set mute seconds” under “Ring time(sec.)” set to
longer time (e.g. 99 seconds)? Set “Set mute seconds”
to shorter time.→p.114
The records of Dialed calls/Redial, Sent address
disappear automatically
● Is “Restrict dialing” under “Restrictions” set?→p.112
The ring tone sounding when receiving a voice
call or videophone call is different from what I
selected
● When the ring tone settings are duplicated, the priority
applies.→p.83
The image appearing when receiving a voice call
or videophone call is different from what I
selected
● When the image settings are duplicated, the priority
applies.→p.83
When receiving a voice call or videophone call,
the color or pattern of the illumination is different
from what I set up
● When the illumination settings are duplicated, the
priority sequence will be assigned.→p.93
It takes long to display or play a movie/i-motion or
a Chaku-Uta- Full
®
● Is the movie/i-motion or the Chaku-Uta-Full
®
saved in
“Movable contents” folder?
It may take long to display or play the data saved in the
“Movable contents” folder.
Cannot copy or move a movie/i-motion or a
Chaku-Uta-Full
®
to microSD card
● Is the Chaku-Uta-Full
®
saved partially?→p.273
● Is the replay restriction (number of times, period, time
limit) of the movie/i-motion or the Chaku-Uta-Full
®
invalid?→pp.226, 273
A PDF document is not properly displayed
● A PDF data may not be properly displayed if it contains
formats unsupported by the PDF viewer or complicated
designs.
It takes long to display a PDF document
● It may take long to display a large-sized PDF
document.
Cannot copy a PDF document to the FOMA
terminal
● Does the PDF file size exceed 2M bytes?→ p.262
Ｒｅｃｈａｒｇｅ ｂａｔｔｅｒｙ