User's Guide Part 2

61Troubleshooting
The phone cannot be detected by
other devices using Bluetooth
wireless technology
You have not turned the Bluetooth
function on.
Make sure that the visibility is set to
show phone
. See To receive an item
on page 49.
I cannot transfer data between my
phone and my computer, when using
a USB cable.
The cable or software has not been
properly installed. Go to
www.sonyericsson.com/support to
read Getting started guides which
contain detailed installation
instructions and troubleshooting
guides.
Where can I find the regulatory
information such as my IMEI number
if I can’t turn on my phone?
Error messages
Insert SmartChip
There is no SmartChip in your phone
or you may have inserted it incorrectly.
See Charging the battery on page 7.
The SmartChip connectors need
cleaning. If the card is damaged,
contact AT&T.
Insert correct SmartChip
Your phone is set to work only with
certain SmartChips. Check if you are
using the correct operator SmartChip.
Wrong PIN/Wrong PIN2
You have entered your PIN or PIN2
incorrectly.