User's Guide Part 2

60 Troubleshooting
Troubleshooting
Some problems will require you to call
AT&T.
For more support go to
www.sonyericsson.com/support.
Common questions
I have problems with memory
capacity or the phone is working
slowly
Restart your phone every day to free
memory or do a Master reset.
Master reset
If you select Reset settings, the
changes that you have made to
settings will be deleted.
If you select Reset device, in addition
to your changes to settings, all
contacts, messages, personal data,
and content that you have
downloaded, received or edited will
also be deleted.
To reset the phone
1 From standby select Menu > Settings
> the General tab > Master reset.
2 Select an option.
3 Follow the instructions that appear.
I cannot charge the phone or battery
capacity is low
The charger is not properly connected
or the battery connection is poor.
Remove the battery and clean the
connectors.
The battery is worn out and needs to
be replaced
. See Charging the battery
on page 7.
No battery icon appears when I start
charging the phone
It may take a few minutes before the
battery icon appears on the screen.
Some menu options appear in grey
A service is not activated. Contact
AT&T.
How do I turn on and off T9 Text
Input when writing?
When you enter text, press and hold
down . You will see at the top
of the screen when T9 Text Input is
activated.
How do I change phone language?
1 From standby select Menu > Settings
> the General tab > Language > Phone
language.
2 Select an option.