User's Guide

58 Troubleshooting
The phone does not ring or rings too
softly
Make sure that Silent mode has not
been set to On. See To turn the
ringtone off on page 43.
Check the ringtone volume. See To set
the ringtone volume on page 43.
Check the profile. See To select a
profile on page 54.
Check the call forward options. See
To forward calls on page 27.
The phone cannot be detected by
other devices using Bluetooth
wireless technology
You have not turned the Bluetooth
function on. Make sure that the
visibility is set to show phone
. See To
turn the Bluetooth function on on page
46.
I cannot synchronize or transfer data
between my phone and my
computer, when using the USB
cable.
The cable or software that came with
your phone has not been properly
installed. Go to
www.sonyericsson.com/support to
read Getting started guides which
contain detailed installation
instructions and troubleshooting
guides.
I have forgotten my code memo
passcode
If you forget your passcode, you must
reset the code memo. This means that
all entries in the code memo are
deleted. The next time you enter the
code memo, you must proceed as if
you are opening it for the first time.
To reset code memo
1 From standby select Menu >
Organizer > Code memo.
2 Enter any passcode to access the
code memo. The checkword and
codes that are then shown are
incorrect.
3 Select Options > Reset.
4 Reset code memo? appears.
5 Select Yes.