User's Guide

68 Troubleshooting
The phone cannot be detected by
other devices using Bluetooth
wireless technology
You have not turned the Bluetooth
function on. Make sure that the
visibility is set to show phone
. See To
turn the Bluetooth function on on page
53.
I cannot synchronize or transfer data
between my phone and my
computer, when using the USB
cable.
The cable or software that came with
your phone has not been properly
installed. Go to
www.sonyericsson.com/support to
read Getting started guides which
contain detailed installation
instructions and troubleshooting
guides.
I have forgotten my code memo
passcode
If you forget your passcode, you must
reset the code memo. This means that
all entries in the code memo are
deleted. The next time you enter the
code memo, you must proceed as if
you are opening it for the first time.
To reset code memo
1 From standby select Menu > Organizer
> Code memo.
2 Enter any passcode to access the
code memo. The checkword and
codes that are then shown are
incorrect.
3 Select Options > Reset.
4 Reset code memo? appears.
5 Select Yes.
Where can I find the regulatory
information such as my IMEI number
if I cannot turn on my phone?
Error messages
Insert SIM
There is no SIM card in your phone or
you may have inserted it incorrectly.
See To insert the SIM card on page 7.