User's Guide

69Troubleshooting
I cannot use picture messages on my
phone
You must set an MMS profile and the
address of your message server. If no
MMS profile or message server exists,
you can receive all the settings
automatically from your network
operator or at
www.sonyericsson.com/support.
To select an MMS profile
1 From standby select Menu >
Messaging > Settings > Picture
message > MMS profile.
2 Select a profile.
To set the message server address
1 From standby select Menu >
Messaging > Settings > Picture
message.
2 Scroll to MMS profile and select Edit.
3 Select Options > Edit.
4 Scroll to Message server and select
Edit.
5 Enter the address and select OK >
Save.
The phone does not ring or rings too
softly
Make sure that Silent mode has not
been set to On. See To turn the
ringtone off on page 64.
Check the ringtone volume. See To set
the ringtone volume on page 64.
Check the profile. See To select a
profile on page 63.
Check the divert call options. See To
divert calls on page 38.
The phone cannot be detected by
other devices using Bluetooth
wireless technology
You have not turned the Bluetooth
function on. Make sure that the
visibility is set to show phone
. See To
turn the Bluetooth function on on page
29.
I cannot synchronise or transfer
content between my phone and my
computer, when using the USB
cable.
The cable or software that came with
your phone has not been properly
installed. Go to
www.sonyericsson.com/support to
read Getting started guides which
contain detailed installation
instructions and troubleshooting
guides.
I have forgotten my code memo
passcode
If you forget your passcode, you must
reset the code memo. This means that