User's Manual Part 2

67Important information
Your phone is not receiving any
network signal, or the received signal
is too weak. Contact your network
operator and make sure that the
network has coverage where you are.
The SIM card is not working properly.
Insert your SIM card in another phone.
If this works, it is probably your phone
that is causing the problem. Please
contact the nearest Sony Ericsson
service location.
Emerg. calls only
You are within range of a network, but
you are not allowed to use it.
However, in an emergency, some
network operators allow you to call the
international emergency number 112.
See Emergency calls on page 17.
PUK blocked. Contact operator.
You entered your personal unblocking
key code (PUK) incorrectly 10 times in
a row.
Charging, alien battery
The battery that you are using is not a
Sony Ericsson-approved battery
. See
Battery on page 70.
Important information
Sony Ericsson Consumer Web site
On www.sonyericsson.com/support is a support
section where help and tips are only a few clicks
away. Here you will find the latest computer
software updates and tips on how to use your
product more efficiently.
Service and support
From now on you will have access to a portfolio of
exclusive service advantages such as:
• Global and local Web sites providing support.
• A global network of Call Centers.
• An extensive network of Sony Ericsson service
partners.
• A warranty period. Learn more about the warranty
conditions in this User guide.
On www.sonyericsson.com, under the support
section in the language of your choice, you will find
the latest support tools and information, such as
software updates, Knowledge base, phone setup
and additional help when you require it.
For operator-specific services and features, please
contact your network operator for more information.
You can also contact our Call Centers. See the
phone number for the nearest Call Center in the list
below. If your country/region is not represented in
the list, please contact your local dealer. (The
phone numbers below were correct at the time of
going to print. On www.sonyericsson.com you can
always find the latest updates.
In the unlikely event that your product needs
service please contact the dealer from whom it was
purchased or one of our service partners. Save
your original proof of purchase, you will need it if
you need to claim warranty.
For a call to one of our Call Centers you will be
charged according to national rates, including
local taxes, unless the phone number is a toll-free
number.
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