User's Manual

67Troubleshooting
I cannot use MMS/picture messages
on my phone
Your subscription does not include
data capability. Settings are missing
or incorrect. Please contact your
network operator.
% 6 Help in the phone or go to
www.sonyericsson.com/support to
download the settings to your phone
% 52 Settings.
I cannot use the Internet
Your Internet settings may be missing
or incorrect % 52 Settings.
Your subscription may not include
data capability. Please contact your
network operator.
The phone cannot be detected by
other users via Bluetooth™
technology.
You have not turned the Bluetooth™
function on. Make sure that the
Bluetooth™ function is on and
visibility is set to show phone % 57 To
receive an item.
I cannot synchronize or transfer data
between my phone and my
computer, when using the USB cable
provided
The cable has not been properly
installed and detected on your
computer. The software that came
with your phone has not been properly
installed on the computer.
Go to www.sonyericsson.com/support
and download the Synchronization
Getting started guide. The guide
contains installation instructions and a
troubleshooting guide, that may assist
you in solving the problem.
Error messages
Insert SIM.
There is no SIM card in the phone or
you may have inserted it incorrectly.
Insert a SIM card % 4 To insert SIM
card and battery.
The SIM card connectors need
cleaning. If the card is damaged,
contact your network operator to ask
for a new SIM card.
Insert correct SIM card.
The phone is set to only work with
certain SIM cards. Check if you are
using the correct operator SIM card
for your phone.
Laura-UG-R1A-AE.book Page 67 Thursday, March 15, 2007 9:26 AM