User's Manual

80
Troubleshooting
R1A Draft for US FCC approval only
Troubleshooting
Why doesn’t the phone work the way I want?
This chapter lists some problems that you might
encounter while using your phone. Some problems
require that you call your service provider, but
most of the problems you can easily correct
yourself.
However, if you need to hand in your phone for
repair, please note that you may lose information
and content that you have saved in your phone.
You are advised to make a copy of such informa-
tion before handing your phone in for repair.
Master reset
You can return the phone to its original state by
deleting the changes that you have made to
settings, and the content that you have added or
edited.
• If you select Reset settings, the changes that you
have made to settings will be deleted.
• If you select Reset all, in addition to your
changes to settings, all contacts, messages, per-
sonal data, and content that you have down-
loaded, received or edited will also be deleted.
To reset the phone
1 } Settings } the General tab } Master reset.
2 } Reset settings or } Reset all.
3 Enter the phone lock code (0000 or the new
code if you have changed it) } OK.
The phone cannot be switched on
Recharge or replace the battery.
% 5 To insert the
SIM card and charge the battery.
No indication of charging
When you start charging a battery that is empty or a
battery that has not been used for a long time, it
may take up to 30 minutes before the battery icon
appears in the screen.
Menu language
If the screen shows a language that you do not
understand, you can always choose Automatic
(determined by your SIM card) by pressing
8888 in standby. You can always choose
English by pressing 0000 in standby.
If you select Reset all, content such as melodies and
pictures that you have downloaded, received or edited
are also deleted.
UG_R1A.book Page 80 Thursday, June 17, 2004 10:59 AM