User Manual

Additional information 19
- You are holding the Chatpen so that the lens does not face the
paper. See “Using your Chatpen” on page 6.
- The lens is blocked (for example by a finger). Make sure nothing
is blocking the lens.
- There is too much light (the camera in the Chatpen may have
problems interpreting the pattern in, for example, bright sunlight).
Try a shadier place.
- You are using an ink cartridge with unacceptable ink. See
“Technical data” on page 21.
- The printing quality is poor. Try another paper.
Sending
• An error message appears on the phone when trying to send
The cause can be one of the following:
- The service provider settings are wrong (only if Pen service did
not respond appears the first time sending). Enter the settings
again. Tick again.
- Network problems. Check that the GPRS (General Packet Radio
Services) symbol shows in the display. If not, turn off the phone,
and turn it on again. Tick again.
- The Internet connection is not working for the moment. Try to
tick at a later time.
- GPRS is not supported, if abroad for example. Contact your
service provider for instructions.
• This paper is not supported appears on the phone when trying
to send
The paper you write on may be old, and the pen cannot interpret
the pattern. Use another notepad.
• No vibration or phone feedback when ticking
The pen did not interpret the tick. Tick again. If the problem
persists, reset the pen and tick again.
CHA-30-R2A.book Page 19 Thursday, December 13, 2001 10:44 AM