User Manual

78 Troubleshooting
number 112. See “Making emergency calls” on
page 24.
No network
There is no network within range or the received signal
is too weak. You have to move to get a signal that is
strong enough.
Wrong PIN/Wrong PIN2
You have entered your PIN or PIN2 incorrectly.
• Enter the correct PIN or PIN2, and press
YES. See
“SIM card lock” on page 75.
Codes do not match
When you want to change a security code (for example
your PIN) you have to confirm the new code by
entering it again. The two codes that you have entered
do not match. See “SIM card lock” on page 75.
PIN blocked/PIN2 blocked
You have entered your PIN or PIN2 incorrectly three
times in a row. To unblock, see “SIM card lock” on
page 75.
PUK blocked – contact operator
You entered your personal unblocking key code (PUK)
incorrectly 10 times in a row. Contact your network
operator or service provider.
Phone locked
The phone is locked. To unlock the phone, see “Phone
lock” on page 76.
Phone lock code:
Your phone comes with the phone lock code, 0000.
You can change it to any four- to eight-digit code. See
“Phone lock” on page 76.
Number not permitted
The Fixed Dialling function is on and the number you
have dialled is not on your fixed numbers list. See
“Fixed dialling” on page 40.
Charging, alien battery
The battery you are using is not an Sony Ericsson-
approved battery and is charging slowly for safety
reasons.