User's Manual

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Troubleshooting 55
Troubleshooting
This chapter lists some problems that you might
encounter while using your phone. Some problems
require that you call your service provider, but most
of the problems you can easily correct yourself.
The phone cannot be switched on
Recharge or replace the battery. See “Getting started”
on page 8.
No indication of charging
When you start charging a battery that is empty or a
battery that has not been used for a long time, it make
take a while before the battery meter appears in the
display.
Display language
If the display shows a language that you do not
understand, you can always choose Automatic
(determined by your SIM card) by pressing
8888 in standby. You can always choose
English by pressing 0000 in standby.
Error messages
Insert SIM.
There is no SIM card in the phone or you may have
inserted it incorrectly. Insert a SIM card. See “The SIM
card” on page 8.
Insert correct SIM card.
The phone is set to work only with certain SIM cards.
Insert the correct SIM card.
Emergency only.
You are within range of a network, but you are not
allowed to use it. However, in an emergency, some
operators allow you to call the international emergen
cy
number 112. See “Making emergency calls” on page 27.
No network.
There is no network within range or the received signa
l
is too weak. You have to move to get a signal that is
strong enough.