Congratulations on your purchase of the Sony Ericsson W960i. Store hours of music and enjoy touchscreen Walkman® music player operation. For additional phone content, go to www.sonyericsson.com/fun. Register now to get a suite of tools, free online storage, special offers, news and competitions at www.sonyericsson.com/myphone. For product support, go to www.sonyericsson.com/support. This is the Internet version of the User's guide. © Print only for private use.
Accessories – More for your phone Music Desk Stand MDS-65 Enjoy your phone-based music at home, on holiday or in the office with a portable stereo Stereo Portable Handsfree HPM-90 A handsfree solution with bright display – see who is calling and what song is playing Bluetooth™ Music Receiver MBR-100 Stream music from your phone to your hi-fi for outstanding sound quality These accessories can be purchased separately but may not be available in every market. To view the full range go to www.sonyericsson.
Contents Getting started ................... 3 Getting to know the phone ................................ 11 Calling ............................... 21 Walkman® player ............. 28 Messaging ........................ 32 Imaging ............................. 38 Entertainment ................... 42 Connectivity ...................... 47 More features ................... 51 Important information ...... 54 Index .................................
Gracenote Mobile MusicID™. Gracenote and Gracenote Mobile MusicID are trademarks or registered trademarks of Gracenote, Inc. Sony, WALKMAN, the WALKMAN logo and symbol are trademarks or registered trademarks of Sony Corporation. Ericsson is a trademark or registered trademark of Telefonaktiebolaget LM Ericsson. Bluetooth is a trademark or registered trademark of Bluetooth SIG Inc. Real is a trademark or a registered trademark of RealNetworks, Inc.
Getting started Instruction symbols These symbols appear in the User guide: Note Tip A service or function is networkor subscription-dependent. Contact your network operator for details. Additional help The complete user documentation for your phone consists of: • User guide – an overview of your phone with the information needed to get you started. • Help in the phone – your phone has built-in help. In most applications Help is available in the More menu.
Phone overview 4 1 On/off button 1 2 Stylus 3 Strap holder 2 4 Jog Dial 5 Multimedia key – play/stop 6 Multimedia key – previous 7 Back button 8 Silent key 9 Walkman key 14 3 13 4 12 10 C key (Clear) 11 Multimedia key – next 5 12 Screen 6 13 Front camera 7 14 Earspeaker 11 10 9 8 Getting started This is the Internet version of the User's guide. © Print only for private use.
15 Volume up key 16 Volume down key 17 Camera key 18 Connector for charger and accessories 19 Indicator light 20 Microphone 21 Battery lid 22 Rear camera 23 Camera light 24 Loudspeaker 15 16 24 23 22 17 21 18 19 Getting started This is the Internet version of the User's guide. © Print only for private use.
Package 9 1 2 8 7 5 6 4 3 6 1 Phone 7 Extra stylus 2 Charger 8 Documentation package 3 Stereo portable handsfree 9 4 Battery CD with Sony Ericsson PC Suite for Smartphones 5 USB cable 6 Pouch If your package does not include all the listed items then contact your retailer. Getting started This is the Internet version of the User's guide. © Print only for private use.
Connecting accessories To connect an accessory • Connect the accessory to the base of your phone. To insert the battery 1 Open the battery cover by pressing slightly on the upper part and sliding it down the phone. 2 Insert the battery. 3 Slide the cover back onto the phone. To charge the battery Tilt the plug upwards when you disconnect the accessory. Before using your phone Battery The phone battery is partly charged when you receive your phone.
3 Connect the charger to the mains. A green indicator light on the base of the phone is turned on during charging. If the phone is off during charging, a red indicator light will be turned on. code is supplied with the SIM card and must be entered, if requested, when you turn on your phone for the first time. To insert the SIM card You can use your phone while it is charging. You can charge the battery at any time and for more or less than 2.5 hours.
compartment. You can also view the number on the phone display. To view the IMEI number in your phone • From Standby enter *#06#. Care instructions • Use a moist cloth when you clean the screen. • Only use the stylus provided, or your fingertips, to tap the screen. For detailed care instructions, see Recommendations for safe use of product (mobile phone, battery, charger and other accessories) on page 56. 5 Select Done.
Wizards There are wizards available to help you set up your phone. • Setup wizard – helps you to enter some basic settings for your phone. The wizard starts the first time you use your phone or you can find it in Main menu > Tools > Control panel > Other > Setup wizard. • Internet wizard – automatically downloads settings for Internet and MMS (Multimedia Messaging Service).
Getting to know the phone Turning the phone on and off The screen The screen is touch-sensitive. You can use the stylus or your fingertips to select items. Your phone has two modes of operation: 1 2 Notes • Phone on – full functionality. • Flight mode – limited functionality with network and radio functions switched off. You can use flight mode where mobile phones are prohibited, such as in hospitals and aircrafts. To turn on the phone in phone mode 1 Press and hold down the On/off button.
Navigation Finding the applications To navigate menus and select items, you can use the Jog Dial, back button, stylus, keyboard navigation keys, touch options and your fingertips. Jog Dial You can rotate the Jog Dial to scroll lists up and down and adjust sound volume. You can press the Jog Dial to select a highlighted item. Up Inwards Down Back button Back button You can press to return to the previous screen or menu.
2 Select the application you want a shortcut to. 3 Change the name and icon of the shortcut or use the default options. 4 Select Save. 3 Mark the check box to select the desired Main menu view. To replace a Shortcut 1 Select the shortcut you want to replace. 2 Select More > Replace. 3 Select the application you want a shortcut to. 4 Change the name and icon of the shortcut or use the default options. 5 Select Save. Main menu All the applications in your phone can be found in Main menu.
Main menu overview Multimedia* Web* Camera More applications RSS feeds PlayNow™ Picture gallery Phone Phone Call log Speed contacts Video phone Organizer Entertainment* FM radio Video Online media MusicDJ™ Sound recorder Vijay Singh Pro Golf 3D QuadraPop Demo Messaging WALKMAN Call voice mail Create new message Inbox Outbox Drafts Sent SIM Contacts Calendar Notes Tasks Quickoffice Pdf+ Business card scanner Tools* Control panel File manager Exchange ActiveSync Online services Connections mgr Remo
Status bar The status bar contains icons that indicate the status of the current settings and activities. Status bar icons You can select an icon to get more information or to start an application.
cutting and pasting text from one application to another. • Volume • Time • Keylock To access the Status bar menu • Select in the status bar. Using the applications To start an application • Select the application icon with the stylus or your fingertips, or rotate the Jog Dial to highlight it and press the Jog Dial. To leave an application without closing it • Switch to another application using the Task manager. See Task manager on page 16. To close an application • Press and hold down is saved. .
Editing text The text editing options are accessed by selecting More when you are in text entry mode. Text must be highlighted to get access to copy or cut functions. To highlight the text with the stylus • Hold the stylus at the end of the text for a short while then drag the stylus across the text. Keypad prediction Keypad prediction allows words to be entered by a single press of a key to input any of the letters associated with that key.
To write letters • Write lower case letters below the arrow and upper case letters in line with the arrow. a b c d e f g h 2 i 1 2 j 1 1 k l m 2 2 1 2 1 n o p q r s t 2 u v w x1 y z . , ? ! & @ 1 ' " 2 Start each stroke at the dotted end. 1 2 To write numbers • Write numbers above the arrow. 0 1 2 3 4 5 6 7 8 9 = + , . * / \ ( ) To write accented letters 1 Write the basic letter. 2 Write the accent above the arrow to form the accented letter.
1 2 3 4 1 2 3 4 To add words to My words dictionary Select My words. Select Add. Write the new word and select Done. Select Save. To change 1st and 2nd dictionary languages for text prediction Select More > Text options and mark the Predictive text check box. Select 1st language or 2nd language. Select a language from the list. Select Save. To activate Auto capitalization • Mark the Auto capitalization check box. To access the on-board help 1 From Standby select Main menu > More > Help.
• Transferring phonebook entries from a computer application using the synchronize function. • Transferring phonebook entries from another phone using Bluetooth™ wireless technology. Media memory The phone has a built-in 8GB flash Media memory for storage of your files. This memory behaves like a normal disk drive. You can access it as a USB mass storage device from a PC, allowing fast transfer of files.
Calling Networks Network coverage To make or receive a phone call your phone must be within range of a network. Home network When you turn your phone on, it automatically selects your home network if it is within range. Roaming If your home network is not within range, you may use another network that is accepted by your operator. This is called roaming. Network settings You can set how your phone should choose an available network when you are outside your operator’s coverage area.
To set a speed contact (number) 1 From Standby select Main menu > Phone > Speed contacts. 2 Scroll to an empty position and press the Jog Dial. 3 Select a contact in the list and select Save. To make a call to a speed contact 1 From Standby press one of the keys 1 to 9 that corresponds to the stored speed contact. 2 Select Call. To make an emergency call 1 From Standby, enter the emergency number on the keypad. 2 Select Call. Local SOS numbers When dialling, you can find local SOS numbers in the More menu.
Handling two or more calls Video calls You can handle multiple calls at the same time: When you make a video call you can see the person you are talking to on the screen. • Put an ongoing call on hold and start a new one, or answer an incoming call. • Start a conference call during an ongoing call (operator-dependent). • Extract one party in a conference call for a private talk and put the conference call on hold. • Retrieve a held call, or end it.
Zoom You can zoom the outgoing video feed captured with the rear camera. There are four zoom levels. To zoom the video feed • Use the button to zoom out and the button to zoom in. Paused picture If the video feed is stopped, a paused picture is sent to the other person. If you have not set any paused picture, a default picture is shown. To set a paused picture 1 From Standby select Main menu > Phone > Video phone. 2 Select More > Advanced > Paused picture. 3 Select a picture and select Save.
More features Some other features that your phone offers are: • Accept calls – caller filter. • Add to contacts – add contact data from the last call. • ALS – line settings, if your SIM card supports two lines. • Call meter – service to keep track of the call costs. • Calling cards – calling via a calling card server. • Call waiting – option to get alerted if there is another call on the line. • Divert calls – divert calls to other numbers. • Fixed numbers – only special numbers can be called.
4 Select Save. If you save your contacts’ phone numbers in the international number format, starting with +, you can call directly from Contacts when you are abroad. Editing contacts 1 2 3 4 5 To add a field to a contact From Standby select Main menu > Contacts. Scroll to the desired contact and press the Jog Dial. Select More > Edit contact. Select More > Add field and mark a field. Select Add. 3 Scroll to the Picture field and press the Jog Dial. 4 Choose Select and scroll to a picture you want to add.
To copy contacts to the SIM card 1 From Standby select Main menu > Contacts. 2 Mark the desired entries in Contacts. 3 Select More > Add to > SIM. To copy contacts from the SIM card 1 From Standby select Main menu > Contacts. 2 Select More > View folder > SIM to open the SIM card. 3 Mark the desired entries. 4 Select More > Copy to Contacts. Calling 27 This is the Internet version of the User's guide. © Print only for private use.
Walkman® player Walkman® player supports formats such as MP3, WMA, WAV, AAC, AAC+, and eAAC+. For a list of all supported media formats, see the Web guide. To start the Walkman® player • Press . Press to switch between the Walkman® player and your other applications. Updating your tracks The first time you open the Walkman® player, or when you have transferred new tracks to the phone, you need to perform an update for the tracks to appear in My music.
Walkman overview 12 1 8/ 14 SHUF 3 Track 4 Artist 5 Album Select to open the equalizer 11 Select to shuffle the songs in the play queue 12 Select to repeat the current track. Select again to repeat all songs in the play queue 11 10 9 2 10 8 7 Transferring Music 6 1 Album art. Press to expand 2 Progress indicator. Press and drag to rewind or fast forward Media Manager computer software and USB drivers are included on the CD that comes with the phone.
2 Select More > Manage > Add to > Playlist. Auto playlists Walkman® player creates automatic playlists based on, for example, how often you listen to the tracks or how you have rated them. See the Web guide for more information. Rating tracks and assigning moods You can rate and assign moods to tracks. Tracks that you give four stars or more are added to the Top rated auto playlist. Once a track has a mood assigned for it, it is sorted also under Moods in My music.
• Title – alphabetically by title. • As added – tracks are sorted in the order they were added to the playlist. • Smart – tracks are sorted first by artist, then by album and finally by track number or title. • File size – by file size. • Play count – by the number of times you have played the tracks. • Rating – by how you have rated the tracks. • Ascending – normal sorting order. • Descending – reverse the sorting order.
Messaging Before you use Messaging Before you can send or receive any messages (except for SMS text messages) you need to set up the necessary accounts. You can use the Internet and Email wizards provided in the phone to download settings or do this manually. See the Help in the phone or Setting up Internet, email and MMS in the Web guide.
• Outbox – contains messages ready to be sent. • Drafts – contains messages that are not ready to be sent. When you are creating a message, and exit the message before sending it, you will be asked if you want to save it. If you select Yes, the message will automatically be stored in this folder. • Sent – contains sent messages. • SIM – a folder located on your SIM card. SMS A message can contain up to 160 characters.
An overview of MMS 6 Attachments tab. The tab is only visible if Creation mode in Main menu > Tools > Control panel > Messaging > MMS account > More > Advanced settings is set to Free or Warning. 7 Address tab for the recipient and other details 7 MMS 1/1 1 2 3 6 5 Select template Picture Text Scribble Sound Video Take photo Record sound Make video Select 34 1KB 5 4 Close 1 Menu options. You can select a template or what you want to add to the message, for example a picture or sound.
Email Before you use email To use email you require an Internet account and will need to download the necessary email settings.You can use the Email wizard available in the phone under Main menu > Tools > Control panel > Messaging > Email wizard or, if your operator is not supported by this wizard, do this manually. See the Help in the phone or Setting up Internet, email and MMS in the Web guide. Sending email messages You can create email messages from each email account.
To forward an email message 1 From your email account in Messaging scroll to the message you wish to forward. 2 Select More > Forward. Large attachments increase the size of an email and the connection time needed to send it. It is possible to choose whether to forward the attachment. Viewing messages You can choose not to receive large messages and only to receive a header. To download headers 1 From Standby select Main menu > Tools > Control panel > Messaging > Email accounts > your email account.
Saving contact details When you receive a message, you can save the contact details of the person who sent the message. To save a sender’s contact details 1 Select the sender’s phone number, name or email address in the details tab or From: in the address tab. 2 Select Add to Contacts. Disconnecting from the Internet If your phone is already connected to the Internet when you send an email message or an MMS message it remains connected after sending.
Imaging Camera 1 The 3.2 megapixel camera can take both still pictures and video clips. You can store them in the phone or send them as MMS. Exposure control is automatic and in bad light conditions you can use the camera light. The icon row gives an overview of the current settings 2 indicates picture mode and indicates video mode. The picture icon turns orange while focusing.
Smart zoom When higher frame sizes are selected, the camera will automatically drop to a lower frame size when zooming in order to prevent distortion of the captured picture. The points at which the frame size is reduced is dependent on the current frame size set and are marked on the zoom bar. Changing the camera settings Press to see how you can use the keypad keys as shortcuts for some of the most frequently used settings. Press the key again to remove the description.
Light – only for still pictures: Select On to enable the photo light. Self timer – select On to take pictures and clips with a time delay. Microphone – only for recording video clips: Select Off to turn off sound recording. Reset file number – the next pictures and clips you take are automatically stored in a new folder and file numbering restarts. Effects – set and view different effects before you take a picture. Quality – select a quality level.
2 Select Yes. Picture gallery In Picture gallery you can view, send and use pictures saved in your Phone memory or on the Media memory. To use a picture 1 From Standby select Main menu > Multimedia > Picture gallery. 2 Select a picture. 3 Select More > Use as. 4 Select an option. To show pictures as a slide show 1 From Standby select Main menu > Multimedia > Picture gallery. 2 Browse to the folder containing the pictures.
Entertainment PlayNow™ PlayNow™ is an entertainment download service. You can preview content before purchase. This service is not available in all countries. Before you use PlayNow™ To use PlayNow™ you need an Internet connection. See Setting up Internet, email and MMS in the Web guide. Previewing content You can download a preview sample for most content available at PlayNow™ before deciding to purchase. To preview PlayNow™ content 1 From Standby select Main menu > Multimedia > PlayNow™.
To minimize the radio • When FM radio is open select . The radio will continue playing in the background. To return to the radio • Select in the status bar. To turn the radio off • When the FM radio is open select Off. Tuning and memory presets To search for radio channels • When FM radio is open select . or To tune manually 1 When FM radio is open select More > Set frequency. 2 Enter the frequency using the keys, or tune using the Jog Dial.
TrackID™ service is free, but your service provider may charge for the data traffic. 2 Navigate to the clip you want to watch. 3 Press the Jog Dial. This service is not available in all countries. To play streaming video 1 From Standby select Main menu > Entertainment > Video > More > Open link. 2 Enter the address to the streaming content. 3 Select Open. Before you use TrackID™ To use TrackID™ you need an Internet connection. See Setting up Internet, email and MMS in the Web guide.
To resume playback from a bookmark 1 Select a video clip. 2 Select Resume. Web The Web browser supports both frames and JavaScript™. You can switch between portrait and landscape view, and change from normal to full screen presentation. Before you use Web To use Web you need an Internet connection. See Setting up Internet, email and MMS in the Web guide. To start the Web browser • From Standby select Main menu > Web. Navigation All navigation commands and settings are available from the More menu.
RSS feeds RSS (Really Simple Syndication) feeds allow you to see when Web sites have added new content. You can, for example, get the latest headlines without having to visit the Web site. 4 Select a feed and which folder to add it to. To view an RSS feed 1 From Standby select Main menu > Multimedia > RSS feeds. 2 Select a feed and select Open. You can add feeds directly in the RSS reader. An easier way, however, is to add feeds from within the Web browser.
Connectivity You can exchange information between your phone and another device using, for example, Bluetooth™ wireless technology or a USB cable. 2 Select the Settings tab and mark the Bluetooth On check box. Pairing For all tasks, except for a single file transfer, it is necessary to set up a permanent and trusted relationship between your phone and the other device. This is called pairing (or bonding). PC Suite The Sony Ericsson PC Suite for Smartphones software is delivered with your phone.
• Non-configured network – the network is un-known to your phone. You will be asked to set up an account. • Configured network – an account that you have previously set up will be used. To activate your phone for WLAN 1 From Standby select Main menu > Tools > Control panel > Connections > WLAN. 2 Select More > Enable WLAN. In France you are only allowed to use WLAN indoors. To search for available WLAN networks (WLAN activated) 1 From Standby select Main menu > Tools > Control panel > Connections > WLAN.
computer substantially faster compared to normal mode. However, in fast file transfer mode only the Media memory (not the Phone memory) is available from Microsoft® Windows® Explorer. The Media memory is displayed as an external disk. Also, as long as the phone is connected in fast file transfer mode, none of the phone applications can access the Media memory. Do not remove the USB cable from your phone or computer during file transfer as this may cause a loss of data.
Synchronization 1 2 3 4 5 To synchronize your phone using PC Suite Connect the USB cable to your phone and computer. Phone: Select Normal mode. Computer: Start PC Suite. Wait until your phone is connected, that is, the Synchronize Now button lights green. When you have made all the synchronization settings, click Synchronize Now. Connections manager Connections manager lets you view and close all open Internet connections. You can also view and reset logs for both open and closed connections.
More features Business card scanner With Business card scanner you can scan a business card and add the contact details to your contacts. To scan a business card 1 From Standby select Main menu > Organizer > Business card scanner. 2 Select Capture to activate the camera. 3 Take a picture of the business card by pressing the camera button. You can add the scanned information to your contacts now or you can do this later.
Transferring files from a computer You can access the Media memory as a USB mass storage device from a computer. This way you can browse the Media memory folders and transfer files to them. Launching media files You can launch media files direct from File manager by selecting them. Renaming the Media memory You can rename the Media memory. To rename the Media memory 1 From Standby select Main menu > Tools > File manager. 2 Select More > Device > Format media memory > Rename.
2 Select the application and select Uninstall. Master reset All user data, as well as preinstalled media files (including, for example, backgrounds, ringtones and pictures), will be deleted and factory settings restored. If you back up your user data using the Sony Ericsson PC Suite for Smartphones, you can restore it after a master reset. To reset the phone 1 From Standby select Main menu > Tools > Control panel > Other > Master reset.
Important information Sony Ericsson Consumer Web site On www.sonyericsson.com/support there is a support section where help and tips are only a few clicks away. Here you will find the latest computer software updates and tips on how to use your product more efficiently.
France Germany Greece Hong Kong Hungary India Indonesia Ireland Italy Lithuania Malaysia Mexico Netherlands New Zealand Norway Pakistan Philippines Poland Portugal Romania Russia Singapore Slovakia South Africa Spain Sweden Switzerland Taiwan Thailand Turkey Ukraine United Arab Emirates United Kingdom United States Venezuela 0 825 383 383 0180 534 2020 801-11-810-810 210-89 91 919 (from mobile) 8203 8863 +36 1 880 4747 1800 11 1800 (toll free number) 39011111 (from mobile phone) 021-2701388 1850 545 888 06
Guidelines for Safe and Efficient Use Please read this information before using your mobile phone. These instructions are intended for your safety. Please follow these guidelines. If the product has been subject to any of the conditions listed below or you have any doubt as to its proper function make sure you have the product checked by a certified service partner before charging or using it. Failure to do so might entail a risk of product malfunction or even a potential hazard to your health.
A new battery or one that has not been used for a long time could have reduced capacity the first few times it is used. The battery should only be charged in temperatures between +5°C (+41°F) and +45°C (+113°F). Use only Sony Ericsson branded original batteries intended for use with your mobile phone. Using other batteries and chargers could be dangerous.
levels of radio frequency energy (also known as radio waves or radio frequency fields). Governments around the world have adopted comprehensive international safety guidelines, developed by scientific organizations, e.g. ICNIRP (International Commission on Non-Ionizing Radiation Protection) and IEEE (The Institute of Electrical and Electronics Engineers Inc.), through periodic and thorough evaluation of scientific studies.
Disposing of the battery End User Licence Agreement Please check local regulations for disposal of batteries or call your local Sony Ericsson Call Center for information. The battery should never be placed in municipal waste. Use a battery disposal facility if available.
Limited warranty Sony Ericsson Mobile Communications AB, Nya Vattentornet, SE-221 88 Lund, Sweden (Sony Ericsson), or its local affiliated company, provides this Limited Warranty for your mobile phone, original accessory delivered with your mobile phone, and/or your mobile computing product (hereinafter referred to as "Product").
4 5 6 7 8 A rechargeable battery can be charged and discharged more than a hundred times. However, it will eventually wear out – this is not a defect and corresponds to normal wear and tear. When the talk-time or standby time is noticeably shorter, it is time to replace your battery. Sony Ericsson recommends that you use only batteries and chargers approved by Sony Ericsson. Minor variations in display brightness and colour may occur between the phones.
FCC Statement This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. Bluetooth wireless technology Bluetooth™ Qualified Design ID is B011112.
Index B I Back button ..........................................12 Backup of phone data ..........................47 Battery ....................................................7 Bluetooth™ wireless technology ..........47 Bookmarks ............................................30 Business card scanner .........................51 IMEI number ...........................................8 Installing applications ...........................52 C Keylock ...................................................
Phone overview ...................................... 4 Picture editor ........................................ 41 Picture gallery ....................................... 41 Playlists ................................................ 29 PlayNow™ ............................................ 42 Power save ........................................... 53 Protected files ...................................... 51 Push email ............................................ 37 R Rate tracks and assign moods ............
