BlackBerry Connect for Sony Ericsson Smartphones User guide
Contents Getting Started ............................................. 4 BlackBerry Connect Installation........................ 4 Using BlackBerry Connect .......................... 5 Email.................................................................. 5 Email folders...................................................... 6 Handling email................................................... 7 Handling Meetings........................................... 14 Using Address Lookup from Contacts ............
Sony Ericsson Smartphones with BlackBerry Connect User guide This User guide is published by Sony Ericsson Mobile Communications AB, without any warranty. Improvements and changes to this User guide necessitated by typographical errors, inaccuracies of current information, or improvements to programs and/or equipment, may be made by Sony Ericsson Mobile Communications AB at any time and without notice. Such changes will, however, be incorporated into new editions of this User guide.
Getting Started This User guide describes how to set up and use BlackBerry® service on your phone. There are two versions of BlackBerry service available; one for corporate users (using BlackBerry® Enterprise Server) and one for Web mail users (using BlackBerry® Internet Service). BlackBerry® Connect™ software is used to connect to the BlackBerry services. • • BlackBerry Internet Service – allows you to receive email from a Web-based email service on your phone.
Using BlackBerry Connect BlackBerry Enterprise Solution, BlackBerry Internet Service, and System Inbox are listed as separate BlackBerry Connect accounts in Messaging. If you are using BlackBerry Enterprise Solution, you can also have up to eleven BlackBerry Internet Service email accounts set up. The System Inbox (Sys Inbox) appears in Messaging view when a BlackBerry Connect account is created.
Email folders The current folder name is shown in the Title bar at the top. To change folders, select More > View folder and select the folder you want to view. BlackBerry Connect accounts always have the following folders: Inbox, Outbox, Drafts and Sent.
Sent – contains messages you have sent from your phone. If sent items synchronization is enabled, sent items from your PC mail client are also displayed. My folders – contains your personalized folders. For a personalized folder to be available you must first create it using the email program on your PC. The personalised folder must appear on the same level as your Inbox.
Select the Address, Subject, and Message fields to enter the required information. Tip To enter several addresses, use a comma between each address. • If you switch to another task before sending the message, the message will be kept open until you return to Messaging. • If you select Back, you will be asked if you wish to save the message in the Drafts folder. To mark an email message as urgent: When composing an email, select the tab and select High in the Priority list.
7. Repeat the process to search for additional contacts. Any contacts already selected remain displayed in the list. 8. Once you have selected all the required entries, select Done. To copy an entry from Address Lookup to your Local contacts: 1. Select the contact. 2. The contact’s details are displayed, select Copy. A dialog confirms the contact has been successfully copied. 3. To copy multiple contacts select the contact and select More > Copy. 4. Select Done to return to the Selected contacts view.
To save an attachment, for example a picture: 1. Open the email message and select the tab. 2. Select the attachment, the Incomplete message dialog opens. Select Yes to download the picture. 3. Select the file, which opens the Picture viewer application and displays the image. 4. Select Save. 5. Name the picture and select Save in. 6. Select the location where you want to store the picture. 7. Select Save.
Navigating a spreadsheet BlackBerry Attachment Viewer Quicksheet allows you to view and edit spreadsheets on your phone.
To view attachments with the BlackBerry Attachment Viewer: 1. Open the tab. Inbox 2. Select View attachments. The Attachments screen is Wikipedia.doc 35k displayed. 3. Open the attachment’s table of content and select the section of the attachment you want to view or select Full View attachments Content in the More menu to display the whole file. More View Reply Document view is displayed and your attachment is loaded in the window.
2. Choose a name for your filter. 3. Specify the filter criteria. You can use any combination of the criteria available to meet your preferences. 4. Choose if email messages that meet the criteria are to be forwarded to your phone or not. 5. Select Save. To set priority on your filters 1. Highlight the filter. 2. Select More > Set priority. 3. Select the priority. The available priorities are the same as the number of filters.
Tip To empty the Deleted Items folder with your phone: select Purge deleted in the More menu from your BlackBerry Connect account. Reconcile BlackBerry service synchronizes the information held on your PC and your phone at set points during the day. The two devices may display different information until this takes place, for example, if you delete a message on your PC this change may not be transferred to your phone for a period of time.
– Specify a time for the meeting by tapping above or below the time field to increase or decrease the number. When you specify a time for a meeting it is always set to your phone’s local time. To check your local time settings select in the status bar. Note: The phone’s calendar supports time zones. Your meeting time is updated to local time when you are travelling. 8. Mark the Show time as busy check box to enter the time as busy in your corporate calendar. 9.
6. BlackBerry Connect Meeting conflict software automatically checks your calendar and This meeting conflicts with the shown below. Do you enters the meetings details. meeting(s) wish to continue? If the calendar already has Team meeting an appointment entered Location: My office during the meeting time a 17/09/2007 14:30 - 15:00 conflict is registered.
5. The matching entries are Address Lookup displayed on the screen. If there are more than 20 matches, select Next Andersson matches to retrieve the Matches: 20 of 144 next 20 matches. Selected: 1 Retrieving More is Andersson, Agneta displayed on the screen Andersson, Andreas Andersson, Anette while the entries are Andersson, Anette K downloaded. Andersson, Anita Note: Matching entries are Next matches View More displayed with last name, first Done name.
You can view the maximum number of messages that can be locked; see Info tab on page 21 for more information. If you have reached the maximum number of messages that can be locked on your phone, a dialog is displayed. Select Continue to close the dialog and, if appropriate, unlock messages that you no longer require. Unlock message – indicates a Locked message. Mark the check box next to a locked message to select it. Select Unlock message on the menu.
Tip Lock the message, or save attachments to your phone’s internal or external memory, if you want to keep the message or its attachments. You can still delete a locked message manually. You may need to delete messages to create more storage space on your phone. When you delete a message, the message and any attachments connected to the message are deleted from the phone, or both the phone and the mail server. See Reconcile on page 13 for more information.
To turn BlackBerry service off: 1. Select > More > Settings, in the status bar of your phone. 2. Select Off at the bottom of the BlackBerry Connect application screen. The icon changes to . To turn BlackBerry service on: The BlackBerry Connect icon is dimmed in the status bar when it is turned off . 1. Select > Settings, in the status bar of your phone. 2. Select On at the bottom of the BlackBerry Connect application screen. The icon changes to .
• Overwrite phone Calendar – choose to overwrite the phone Calendar or to merge your corporate calendar with the phone Calendar. • Add tentative meetings to Calendar – when this check box is marked, meetings that are classed as tentative in Microsoft Outlook, Lotus Notes or Novell GroupWise are displayed in the phone’s calendar. The title of the tentative meeting starts with Tentative:.
Policy last updated – this field shows the date the BlackBerry [Messaging] – this service book allows IT Policy associated with your phone was last updated. Maximum messages – the maximum messages field specifies the total number of messages you can store in each BlackBerry Connect mailbox. If you have both BlackBerry Enterprise Solution and BlackBerry Internet Service mailboxes, the figure specified here is per mailbox.
3. Select Advanced in the Service information dialog to see details about the BlackBerry Enterprise Server your phone corresponds with. Tip These two dialogs contain technical information that you may need to supply if you experience any difficulties with your BlackBerry service. 4. When you have finished, select Done to close the dialogs and return to the Service book entries screen.
• When registration is complete a dialog appears confirming the registration. Select Continue. • If registration fails, turn the BlackBerry service off and on again, or restart your phone. If this problem persists contact your IT administrator. Advanced > Regenerate key – is used to regenerate an encryption key with the BlackBerry Enterprise Server. Note: This is not required for normal operation.
Backing up and restoring 3. The Calendar items dialog also opens, asking Do Tip It is recommended that you turn BlackBerry service off before using the Sony Ericsson PC Suite for Smartphones to connect your phone with your PC. corporate mail program’s calendar entries. Tip This dialog only opens if calendar reconciliation is enabled on your BlackBerry Enterprise Server account.
do not help, go to www.blackberry.com/support. This site also contains other useful information. For additional support, contact your service provider. Messages deleted on the phone are not deleted in my corporate mail program. Change the Delete setting from More > Tools > Reconcile in the BlackBerry Connect messaging account to All. Messages marked as unread in my corporate mail program are not marked as unread on the phone.
Address Lookup is not available. Address Lookup is only available with BlackBerry Enterprise Solution accounts. Check that you are not in Flight mode and that you have an Address Lookup service book entry in the Service tab in the BlackBerry Connect application. See your IT administrator if the Address Lookup service book is missing. The phone cannot register on the BlackBerry network. Check that data coverage is available. The phone cannot get BlackBerry service when roaming.
I cannot synchronize Tasks with the Sony Ericsson PC Suite for Smartphones. When the BlackBerry [Calendar] service book is installed local synchronization is disabled, you must manually move tasks between the phone and your PC. Remote synchronization is disabled after BlackBerry Connect software is installed. Remote synchronization uses SyncML. BlackBerry Enterprise Server does not support SyncML so the process is disabled.
Appendix A Installing BlackBerry Connect There are two variants of BlackBerry Connect software you can install; one for use with BlackBerry Enterprise Solution and the other for use with BlackBerry Internet Service. Requirements for running BlackBerry Connect software on your phone differ depending on the type of BlackBerry service you are installing. • • • Setting up BlackBerry Enterprise Solution You can set up BlackBerry Enterprise Solution wirelessly or via the USB cable.
• An email account on one of the following systems: Server software Email software Microsoft Exchange Microsoft Outlook Server version 5.5 or (Workgroup installation) later • • 30 Setting up BlackBerry Enterprise Solution wirelessly The installation process for BlackBerry Connect software involves the creation of a link between your phone, your mail server and BlackBerry Enterprise Server. Once the link exists you can install the software on the phone. Lotus Domino® Lotus Notes® version 4.
Note: It is recommended that you backup your phone before installing BlackBerry Connect software. To backup: right click on the status area and select Backup Manager. 2. Double click the BlackBerry Connect Setup file (.sis) on your PC. 3. The Application Installer dialog opens on your PC. Click Next to transfer the BlackBerry Connect application from the PC to the internal memory of your phone. 4. The Install software dialog opens on your phone. Select Install to continue. 5.
• • • • • • To download the latest version of the software, go to the Sony Ericsson Update Service at www.sonyericsson.com If BlackBerry is not installed, you will need a BlackBerry Connect setup file (.sis). An Intel® 486 compatible PC or better that can run Windows 2000, or Windows XP. A USB port with 1.1 compatibility or greater. Sony Ericsson PC Suite for Smartphones. A BlackBerry Enterprise Solution enabled SIM card from your service provider. BlackBerry Connect Desktop for Sony Ericsson, version 4.0.
Setting up BlackBerry Enterprise Solution via USB cable The installation process for BlackBerry Connect software involves the creation of a link between your phone, your mail server and BlackBerry Enterprise Server. Once the link exists you can install the software on the phone. If BlackBerry Connect software is installed on your phone but not provisioned go directly to step 6 on page 33. If you transfer the .sis file by other means than with your PC and USB cable go directly to step 4 on page 33.
device is registered with the BlackBerry infrastructure is displayed on the phone and the two icons stop flashing. The status field changes to Connected. Tip If the inactivity lock activates on your phone, the default phone lock code is 0000. Note: Make sure your phone is connected to an appropriate PC via the USB Cable and the connection icon is blue before you select Connect. 11. Open the ‘BlackBerry Connect Desktop for Sony Ericsson’ application on the PC, and select Connect.
the Sony Ericsson Update Service at www.sonyericsson.com • A BlackBerry Internet Service enabled SIM card from your service provider. • If BlackBerry is not installed, you will need a BlackBerry Connect setup file (.sis). You can transfer the .sis file to your phone in many ways. For example with your phone browser from www.sonyericsson.com, or via email or Bluetooth, or you can download the .sis file with your PC and then transfer it to your phone.
7. Select Personal account and select Done. Tip If the inactivity lock activates on your phone, the default phone lock code is 0000. 8. Your phone’s browser opens and displays the BlackBerry Internet Service sign-in page. It might take a few moments for your browser to open. Note: If the phone’s browser does not open, your phone has not been configured to allow setting up via its own browser. If this is the case, you must complete the setup using a computer’s Web browser. 9.
will receive an email message on your phone welcoming you to BlackBerry Internet Service. You have now set up BlackBerry Internet Service so that you can send and receive email messages from the new account that has been created in the list of messaging accounts on your phone. Incoming email messages will be sent to both your PC mail account and your phone. Customizing your BlackBerry Internet Service account The BlackBerry Internet Service Web site allows you to customize your account in a number of ways.
– Re-enter Password – retype your password. 6. Depending on your email account type you might be prompted to complete the following fields: • POP3/IMAP – Email Server – type the mail server address of your service provider, such as, mail.ispname.com. – Port Number – type the appropriate port number. Note: If you do not know these details contact the service provider of the account you are adding. • 8. When you have finished, select Done to close your browser and disconnect the Internet connection. 9.
Appendix B Additional Information BlackBerry Attachment Viewer Formats Format Versions Extension Adobe PDF 1.1, 1.2, 1.3 and 1.4 .pdf MS Excel 97, 2000, 2002 and 2003 .xls MS PowerPoint 97, 2000, 2002 and 2003 .ppt MS Word 97, 2000, 2002 and 2003 .doc, .dot Corel WordPerfect 6 to 2000 .wpd ASCII Text Any .txt HTML Any .htm, .html ZIP Archives Up to and including 2.6 .
