User's Guide

Troubleshooting 89
Error messages
Insert SIM
There is no SIM card in the phone or you may have
inserted it incorrectly. Insert a SIM card. See “Installing
Your SIM Card” on page 15.
Insert correct SIM Card
The phone is set to work only with certain SIM cards.
Insert the correct SIM card and replace the back cover.
Emergency calls only
You are within range of a network, but you are
not allowed to use it. However, in an emergency,
some operators allow you to call the international
emergency number 112 or 911. See “Making emergency
calls” on page 23.
No Network
There is no network within range or the received signal is
too weak. You have to move to get a signal that is strong
enough.
Wrong PIN/Wrong PIN2
You have entered your PIN or PIN2 incorrectly. Enter the
correct PIN or PIN2. See “SIM card lock” on page 86.
Codes do not match
When you want to change a security code (for example
your PIN) you have to confirm the new code by entering
it again. The two codes that you have entered do not
match. See “SIM card lock” on page 86.
PIN blocked/PIN2 blocked
You have entered your PIN or PIN2 incorrectly three
times in a row. To unblock, see “SIM card lock” on
page 86.
PUK blocked - contact operator
You entered your personal unblocking key code (PUK)
incorrectly 10 times in a row. Contact your network
operator or service provider.
Phone locked
The phone is locked. To unlock the phone, see
“Phonelock” on page 86.
T62u.book Page 89 Thursday, June 13, 2002 6:47 PM