User's Guide

88 Troubleshooting
• You may have selected Fax or Data as the next
incoming call. Select
Voice. See “Receiving calls” on
page 23.
• You may have set
Allow calls to Off for a data account.
Select
On instead. See “Data Account Settings” on
page 73. If you still cannot receive incoming calls, it
could be due to network limitations.
Cannot Speed Dial
Your contacts are not saved on the SIM card. See “Voice
Control” on page 42.
Cannot Access My Contacts
Your contacts are not saved in the phone. See “Voice
Control” on page 42.
No indication of charging
When you start charging a battery that is empty or a
battery that has not been used for a long time, it may take
up to 30 minutes before the battery icon appears in the
display.
Menu language
If the display shows a language that you do not
understand, you can always choose Automatic
(determined by your SIM card). You can easily select
English by tilting the joystick to the left, pressing
0 0 0 0,
then tilting the joystick to the right. To easily change the
language to the language determined by your SIM card,
tilt the joystick to the left, press
8 8 8 8, then tilt the
joystick to the right.
Gray menu options
Gray text indicates a function that is temporarily
unavailable, for example due to your
subscription or due to a certain setting which has not been
turned on or if the features is not supported by the local
network.
Display Frozen
If your phone does not respond to any key presses, it may
be frozen. Press and hold the key for about 10
seconds to turn off your phone. Press and hold the
key briefly to turn your phone on again.
T62u.book Page 88 Thursday, June 13, 2002 6:47 PM