User Manual

Troubleshooting 89
Troubleshooting
This chapter lists some problems that you might
encounter while using your phone. Some problems
require that you call your service provider, but most of
the problems you can easily correct yourself.
The phone cannot be switched on
Recharge or replace the battery. See “Installing Your SIM
Card” on page 16.
Cannot Access a Certain Function
The function or service may be dependent on
your SIM card or the network. Contact your
network operator.
Cannot Receive Any Calls
• You may have forwarded your incoming calls to another
phone number. To cancel the Forward calls, see
“Forwarding calls” on page 49.
• You may have set the Accept Calls option to From no
one or From list. Select From all. See “Accept calls” on
page 56.
• You may have selected Fax or Data as the next incoming
call. Select Vo i c e. See “Receiving calls” on page 27.
•You may have set Allow calls to Off for a data account.
Select On instead. See “Data Account Settings” on
page 74. If you still cannot receive incoming calls, it
could be due to network limitations.
Cannot Speed Dial
Your contacts are not saved on the SIM card. See “Voice
Control” on page 43.
Cannot Access My Contacts
Your contacts are not saved in the phone. See “Voice
Control” on page 43.
No indication of charging
When you start charging a battery that is empty or a
battery that has not been used for a long time, it may take
up to 30 minutes before the battery icon appears in the
display.
Menu language
If the display shows a language that you do not
understand, you can always choose Automatic
(determined by your SIM card). You can easily select