® Sonos BRIDGE Product Guide
THIS DOCUMENT CONTAINS INFORMATION THAT IS SUBJECT TO CHANGE WITHOUT NOTICE. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including but not limited to photocopying, recording, information retrieval systems, or computer network without the written permission of Sonos, Inc. Sonos and all other Sonos product names and slogans are trademarks or registered trademarks of Sonos, Inc. Sonos Reg. U.S. Pat. & Tm. Off.
Sonos BRIDGE The BRIDGE is an accessory that plugs into your home router to create a dedicated wireless network exclusively for your Sonos system—providing you with reliable wireless performance no matter how large your home or how many WiFi devices you use. When Should I Use a BRIDGE? • If your WiFi network is already in high demand with streaming video, gaming, and web surfing, connect a BRIDGE to your router to establish a separate wireless network exclusively for your Sonos speakers.
2 Product Guide Your Home Network To access Internet music services, Internet radio, and any digital music stored on your computer or Network-Attached Storage (NAS) device, your home network must meet the following requirements: Home network requirements Note: Your network must have a high-speed Internet connection, as the Sonos system is designed to provide you with free, online software updates.
Sonos BRIDGE 3 Adding to an Existing Sonos System Once you’ve got a Sonos system set up, you can easily add more Sonos products any time (up to 32 rooms). Note: If you purchased a Sonos BRIDGE to replace a Sonos product that is currently attached to your router, be sure to add the BRIDGE to your Sonos system (see steps below) before unplugging and moving the originally wired Sonos speaker. 1. Attach the power adapter and plug in the Sonos BRIDGE. 2.
4 Product Guide If you are currently subscribed to a music service that’s compatible with Sonos, simply add your music service user name and password information to Sonos as needed and you’ll have instant access to the music service from your Sonos system. 1. To add a music service, touch Add Music Services from the Sonos music menu on your handheld controller. 2. Select the Sonos-compatible music service you would like to add. 3. Select Add Account, and then follow the on-screen prompts.
5 Sonos BRIDGE Google Play Music (Android devices) You can play music to your Sonos system directly from the Google Play Music app on any Android device. This feature is available for both Standard and All Access Google Play Music customers. To play music directly from the Google Play Music app to your Sonos system, you must have both the Google Play Music app and the Sonos Controller App installed on your mobile device. Sonos playback from Google Play Music is compatible with Sonos software update 4.
6 Product Guide Sonos BRIDGE Back Ethernet switch connectors (2) Use an Ethernet cable (supplied) to connect to a router, computer, or additional network device such as a network-attached storage (NAS) device. AC power (mains) input Use the supplied power adapter to connect to power outlet (using a third-party power cord will void your warranty). Be sure to use the proper power adapter for your country. Basic Troubleshooting Warning: Do not open Sonos products as there is a risk of electric shock.
Sonos BRIDGE 7 1. Check the firewall Firewall software installed on the computer may be blocking the ports that Sonos uses to operate. First, disable all your firewalls and try to connect again. If this resolves the problem, you should configure your firewall to work with the Sonos Controller for Mac or PC. Please go to our Web site at http://faq.sonos.com/firewall for additional information. If this does not resolve the problem, you can try step 2 below. 2.
8 Product Guide • If the status indicator is solid white, make sure the volume is set to a suitable level; make sure MUTE is not on; if CONNECT:AMP™, make sure external speakers are connected securely. • If the player has suddenly stopped playing music and the status indicator is flashing orange and white, pause or unplug the player for a few minutes to allow it to cool. Check to make sure the vents are not blocked. See the Appendix for status indicator explanations.
Sonos BRIDGE 9 If your Sonos setup is completely wireless, you will also need to change your wireless network password. Follow the steps below: 1. Temporarily connect one of your Sonos players to the new router with an Ethernet cable. 2. From the Sonos music menu on your controller, select Settings. 3. Select Advanced Settings -> Wireless Setup. Sonos will detect your network. 4. Enter the password for your wireless network. 5.
10 Product Guide Important Safety Information 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry soft cloth. Household cleaners or solvents can damage the finish on your Sonos products. 7. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus that produce heat. 8.
11 Sonos BRIDGE BRIDGE Status Indicators Important Note: Do not place any items on top of your Sonos product. This may impede the air flow and cause it to overheat.
12 Product Guide Indicator Lights Player State Sonos Product Rapidly flashing orange Playback / Next Track failed CONNECT, CONNECT:AMP, PLAY:1, PLAY:3, PLAY:5, PLAYBAR Flashing orange During SonosNet setup, this occurs after a button press while the product is searching for a household to join.
13 Sonos BRIDGE Feature Description Internet Connectivity Internet connection required for system-wide access to Internet radio stations, online music services and software updates. (DSL, cable modem or LAN-based high-speed Internet connection required.) Internet functionality may require payment of separate fee to a service provider; local and/or long distance telephone charges may apply.
14 Product Guide Regulation Information USA This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Sonos BRIDGE 15 Les dispositifs fonctionnant dans la bande 5150-5250 MHz sont réservés uniquement pour une utilisation à l'intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux. Les utilisateurs de radars de haute puissance sont désignés utilisateurs principaux (c.-à-d., qu'ils ont la priorité) pour les bandes 5250-5350 MHz et 5650-5850 MHz et que ces radars pourraient causer du brouillage et/ou des dommages aux dispositifs LAN-EL.