User Guide Part 2

Sonos Digital Music System User GuideA-8
Support Diagnostics
Support Diagnostics should only be accessed when you are talking with a Sonos
Support representative (800-680-2345). For general Sonos support information, go to
http://sonos.com/support.
From the Desktop Controller software:
1. Click File →Preferences →Support Diagnostics.
2. Click Submit Diagnostics if you are instructed to do so by your Sonos Support
representative.
From the Sonos Assistant software:
1. From the Sonos menu, click About Sonos Assistant.
2. Click the Setup Assistant icon, and then click the Upload Diagnostics pop-up.
3. Click Submit if you are instructed to do so by your Sonos Support representative.