User Guide Part 2

Sonos Digital Music System User GuideA-4
Problem Solution
Why is there a delay when I
play music from an external
music source?
If WMA is selected as the encoding method for your line-in
music source, you will notice a slight delay before the
music starts to play.
The wrong album art, or no
album art appears.
Please visit our Website at http://faq.sonos.com/art for
details on how album art is located and displayed.
When I use my 2.4 GHz
cordless phone, the music
stops.
• Change the wireless channel your Sonos Digital Music
System is operating on by selecting System
Settings→Advanced Settings→Wireless Channel.
The Controller does not work
in some parts of my home.
• Move the Controller closer to a ZonePlayer
• Change the wireless channel by selecting System
Settings→Advanced Settings→Wireless Channel.
Some Internet radio stations
do not play.
Internet radio stations are broadcasts provided by 3rd
parties. Problems related to the reliability of stations
should be directed to the broadcaster directly. Go to
http://faq.sonos.com/radio for additional information.
Some of my music is not
showing in my music library.
• Some music formats are not currently supported by
the Sonos Digital Music System. Unsupported format
files do not display in your music library.
• If you recently added music to your computer or to
another networked device, you may need to update
your Sonos music index. To update the music index
from your Controller, see "To update your music index"
on page 5-22. To update from the DCR, see "To update
your music index" on page 3-24.