User Guide Part 1
Chapter 5: Using Your Sonos Controller
5-5
Turn off Controller
Use this setting to put your Controller into deep sleep anytime it will not be in use for 
an extended period of time, or when you are transporting your Controller to another 
destination. This setting puts the Controller into deep sleep mode immediately rather 
than waiting for the deep sleep timer setting to be reached. The Controller cannot be 
turned off while it is connected to the AC adapter or charging cradle. 
Resetting Your Controller
If your Controller’s screen should freeze, press and hold the Mute and Music   
buttons simultaneously on the Controller for approximately 3 seconds. The Controller 
will restart momentarily. 
Factory reset
If you want to join your Controller to a different Sonos Digital Music System, you must 
factory reset your Controller. Select System Settings→Controller 
Settings→Advanced Settings→Factory Reset from the Music menu. 
The Welcome screen will appear on your Controller to prompt you through the setup 
process. To add your Controller to a Sonos Digital Music System that is already set up, 
you will be prompted to press and release the Mute and Volume Up buttons 
simultaneously on any ZonePlayer that is part of your music system. 
Controlling the Volume
The Volume panel appears temporarily on your Controller screen when you press the 
Volume or Mute buttons. Highlight the zone or zone group you want to adjust before 
touching the volume control buttons.
If you have two or more zones grouped together, the Group Volume bar displays at the 
top. You can adjust the Group Volume bar to control the volume proportionately for 
the whole zone group, or select an individual zone to adjust the volume setting in just 
that zone. 










