Operation Manual

SONOS CONTROL
29
Setting software update preferences
There are two options available:
• Periodically check for updates. When there is a software update available, the Update Now! icon appears on the
Music menu.
• Do not check for updates.
1. From the Settings menu, touch Advanced Settings.
2. Select the desired setting for the Auto Check for Updates.
• On, to periodically check for updates.
• Off, do not check for updates.
Updating your Sonos products
When there is a software update available, the Update Now! icon appears on the Music menu.
• Touch the Update Now! icon to begin the update process.
• Your Sonos products will all be updated, as they must carry the same software version number. This process may
take several minutes per product, depending upon your network connection.
• One or more products may need to be updated later if you purchase a new product with a later software version, or
if you plug in a components that was not in use when you performed your last software update.
• If you have another Sonos controller, you will be prompted to update it the next time you use it.
Basic Troubleshooting
If a problem occurs, you can try the troubleshooting suggestions listed below. If one of these doesn’t remedy the problem, or
you are not sure how to proceed, please contact the Sonos Customer Support team and we’ll be happy to help.
The SONOS CONTROL is acting sluggish, or not all rooms are visible
You are probably experiencing wireless interference. Change the wireless channel your Sonos system is operating on by
following the steps below.
1. From the Settings menu, touch Advanced Settings, and then Wireless Channel.
Caution: Do not disconnect power from your Sonos products, or in any way disable your
Sonos system while this process is running. Contact Sonos Customer Support if an error
occurs.
Warning: Do not open a device as there is a risk of electric shock. Under no circumstances
should the product be repaired by anyone other than an authorized Sonos repair center, as
this will invalidate the warranty. Please contact Sonos Customer Support for more
information.