A Quick Guide to iLok This is a quick guide to using iLok devices and the iLok Licence Manager application. The document describes: • iLok Terminology • 1st and 2nd Generation iLoks • How to set up an iLok account • How to get Sonnox software licences into your iLok account • How to register an iLok to an iLok account • How to move licences from your iLok account onto your iLok device • How to solve common iLok related problems. For further information and support, please visit www.ilok.com/support. www.
Background An iLok is a USB device that stores software licences. They are available to purchase at most audio retailers or can be ordered on-line from www.ilok.com. All Sonnox software is licensed using the iLok system. Setting up an iLok account is free. You must have an iLok account in order to use Sonnox software. To use Sonnox software you must have the correct licence activated to an iLok USB device, and that iLok must be plugged into your host computer.
iLok Terminology iLok This is a USB device that stores software licences. Host Computer This describes the computer that your Sonnox software is running on. Licence This is a virtual asset that allows you to use your Sonnox software. Machine Licence This is a licence that can be activated to a computer rather than an iLok. Deposit This describes the act of placing a new licence into your iLok account. When you buy a plug-in from Sonnox, the new licence is deposited into the iLok account that you specify.
1st and 2nd Generation iLoks 1st Generation iLok (iLok1) 2nd Generation iLok (iLok2) Sonnox Licences - Permitted Activation Locations Licence Type 1st or 2nd Generation iLok G4 and older 1st or 2nd Generation iLok G5[1] 2nd Generation iLok or Host Machine Codec Toolbox [1] The latest licences (G5) may be activated to a 1st Generation iLok, but in this case the licences will not authorise the latest 64-bit compatible software. www.sonnox.
Setting up an iLok Account Follow these steps to create your free iLok account: 1. 2. 3. 4. Visit www.ilok.com/register Enter the required information, and click the green Create Account button You will receive an email from ilok.com allowing you to confirm the creation of your account. Visit www.ilok.com and sign in to your iLok account. The new iLok website allows you to view certain aspects of your account.
Depositing Licences into Your iLok Account After purchasing a Sonnox plug-in, the licence must be deposited into your iLok account before it can be used. If you purchased your plug-in from a dealer, your order needs to be registered with Sonnox. This process is described in the associated document ”A Quick Guide to Purchasing, Registering and Installing Sonnox Plug-Ins”, available from our documentation page (www.sonnoxplugins.com/documentation).
Registering an iLok to Your Account Registering an iLok to your account couldn’t be simpler. Once you have purchased a new iLok USB device: 1. First, download and install the iLok Licence Manager application from www.ilok.com. 2. Sign in to the iLok Licence Manager with the User ID and password used to set up your account. 3. Connect the iLok to your computer. The iLok will be displayed with a grey icon: 4. Right click on the iLok in the left-hand list, and select Register iLok to Your Account.
Activating a Licence The last thing to do before your Sonnox licence is ready to use, is to activate it to an iLok or host machine. To activate a licence: 1. Sign in to the iLok Licence Manager application. 2. Connect your iLok. The iLok will appear in the left-hand list. 3. Click on your iLok account User ID, the button at the top-left of the application. This will display all licences that are in your iLok account. 4. Click on the Available button at the top of the window.
Common iLok Problems If you ever experience strange behaviour with an iLok, performing a Sync/Repair operation on the iLok is a good place to start. To do this, right click on the iLok in the left-hand list, and select Sync/Repair. This may take a minute or so. Please wait for the operation to complete.
Licences that require the surrender of another licence are marked in the iLok Licence Manager with a blue flag icon. Double clicking the licence will open the Details Pane where the surrender licence will be shown. Check your account for this licence. If you cannot find it in your account, contact support@sonnoxplugins.com quoting your iLok account User ID. If the affected licence(s) have no surrender terms, right click on the destination iLok, and select Sync/Repair.
