Product Manual

SAFETY PRECAUTIONS
Please read this section carefully before proceeding. These
precautions explain the correct and safe use of this device,
thereby helping to prevent injury to you or others, and also
help you to minimize the risk of damaging the device.
• Do not attempt to modify the enclosure. If this device
appears to be malfunctioning, contact your reseller or
local distributor.
• Do not drop the chassis; dropping or mishandling
chassis may result in a malfunction leaving the product
inoperable.
• Do not insert foreign objects inside the slots.
• Do not expose the device to rain, use it near water or
containers that contain liquids which might spill into
any openings, or in damp or wet conditions.
• If unusual smells, sounds, or smoke come from the
device, or if liquids enter it, unplug it from the electrical
outlet immediately.
• Follow the instructions in this manual carefully; contact
your reseller or local distributor for additional advice not
covered in this User’s Guide.
FCC Compliance
xMac Studio complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: This
device may not cause harmful interference, AND this
device must accept any interference received, including
interference that may cause undesired operation.
Contacting Customer Service
The Sonnet Web site located at www.sonnettech.com
has the most current support information and technical
updates. Before contacting Customer Service, please check
our Web site for the latest updates and online support files,
and check this Quick Start Guide for helpful information.
Email support requests generally receive the fastest
responses, and are usually processed within a 24-hour
period during normal business hours, excluding holidays.
When you contact Customer Service, have the following
information available so the customer service staff can
better assist you:
• Product name
• Computer model
• PCIe card model(s)
• Operating system version
• A macOS System Report, along with a description of the
issue(s) you are encountering with your device
If further assistance is needed, please contact Sonnet
Customer Service at:
E-mail: [e-mail]
Tel: [phone]
(Monday–Friday, 9 a.m.–5 p.m. Pacific Time, excluding
holidays)
Japan Customers
Contact Sonnet Customer Service Japan at:
E-mail: [e-mail]
Section 11 – Precautions, FCC Compliance, and Support Information
©2022 Sonnet Technologies, Inc. All rights reserved. Sonnet, SONNETTECH, the Sonnettech logotype, Allegro, and Echo are trademarks of Sonnet Technologies, Inc. Mac, the Mac logo, Mac Studio, and macOS are trademarks of Apple Inc., registered in the United States and other countries. Thunderbolt
and the Thunderbolt logo are trademarks of Intel Corporation in the U.S. and/or other countries. Other product names are trademarks of their respective owners. Product specifications subject to change without notice. UG-XMAC-STD-E-A-081222