Product Manual

SAFETY PRECAUTIONS
Please read this section carefully before proceeding. These
precautions explain the correct and safe use of this device,
thereby helping to prevent injury to you or others, and also
help you to minimize the risk of damaging the device.
• Do not attempt to modify the enclosure. If this device
appears to be malfunctioning, contact your reseller or
local distributor.
• Do not drop the enclosure; dropping or mishandling
enclosure may result in a malfunction leaving the
product inoperable.
• Do not expose the device to rain, use it near water or
containers that contain liquids which might spill into
any openings, or in damp or wet conditions.
• Follow the instructions in this manual carefully; contact
your reseller or local distributor for additional advice not
covered in this quick start guide.
Contacting Customer Service
The Sonnet Web site located at www.sonnettech.com
has the most current support information and technical
updates. Before contacting Customer Service, please check
our Web site for the latest updates and online support files,
and check this Quick Start Guide for helpful information.
Email support requests generally receive the fastest
responses, and are usually processed within a 24-hour
period during normal business hours, excluding holidays.
When you contact Customer Service, have the following
information available so the customer service staff can
better assist you:
• Product name
• Computer model
If further assistance is needed, please contact Sonnet
Customer Service at:
E-mail: [e-mail]
Tel: [phone]
(Monday–Friday, 9 a.m.–5 p.m. Pacific Time, excluding
holidays)
Japan Customers
Contact Sonnet Customer Service Japan at:
E-mail: [e-mail]
Chapter 6 – Precautions, FCC Compliance, and Support Information
©2022 Sonnet Technologies, Inc. All rights reserved. Sonnet, SONNETTECH and the Sonnettech logotype are trademarks of Sonnet Technologies, Inc. Mac Studio is a trademark of Apple Inc., registered in the United States and other countries. Thunderbolt and the Thunderbolt logo are trademarks of
Intel Corporation in the U.S. and/or other countries. Other product names are trademarks of their respective owners. Product specifications subject to change without notice. QS-RACK-STD-2X-E-A-072222