XP8 USER GUIDE © 2020 by Sonim Technologies, Inc. All rights reserved.
GENERAL INFORMATION Copyright © 2020 Sonim Technologies, Inc. Sonim and the Sonim logo are trademarks of Sonim Technologies, Inc. Other company and product names may be trademarks or registered trade-marks of the respective owners with whom they are associated. THIRD PARTY TRADEMARKS Google, Android, Google Calendar, Google Now, Google Play and other marks are trademarks of Google Inc.
TABLE OF CONTENTS GETTING STARTED 13 What Is In the Box? ��������������������������������������������������������� 13 GENERAL INFORMATION 2 Phone Specifications ������������������������������������������������������� 13 Third Party Trademarks ����������������������������������������������������� 2 USING YOUR SONIM XP8800 Disposal of Old Electrical and Electronic Equipment ������� 2 Switching On the Phone �������������������������������������������������� 15 Disposal of Battery ��������������
APPS & NOTIFICATIONS 23 Interaction Controls ��������������������������������������������������������� 31 Recently Opened Apps ��������������������������������������������������� 23 Audio & On-screen Text �������������������������������������������������� 31 See all # Number Apps ���������������������������������������������������� 23 Experimental �������������������������������������������������������������������� 31 Notifications �������������������������������������������������������������������
Call History Screen ���������������������������������������������������������� 38 Managing Call Settings ��������������������������������������������������� 38 SENDING MESSAGES AND EMAILS DECLARATION OF CONFORMITY 51 INDEX 52 41 Sending SMS/MMS Message ���������������������������������������� 41 Managing Message Settings ������������������������������������������� 42 Deleting Messages ���������������������������������������������������������� 42 Setting up Gmail Accounts ��������������������������
SAFETY GUIDELINES Please read and understand the following safety guidelines before you use the phone. These guidelines provide details to enable you to operate your phone safely and conform to any legal requirements regarding the use of cellular phones. Do not use the phone at a refueling point. Observe restrictions when using radio equipment at fuel depots, chemical plants or where blasting operations are in progress. Electrical interference may obstruct the use of your phone.
HEARING AID COMPATIBILITY (HAC) REGULATIONS FOR MOBILE PHONES In 2003, the FCC adopted rules to make digital wireless telephones compatible with hearing aids and cochlear implants. Although analog wireless phones do not usually cause interference with hearing aids or cochlear implants, digital wireless phones sometimes do because of electromagnetic energy emitted by the phone’s antenna, back light, or other components. Your phone is compliant with FCC HAC regulations (ANSI C63.19- 2011).
EMERGENCY CALLS Mobile phones operate using radio signals, which cannot guarantee connection under all conditions. Therefore you should never rely solely upon any mobile phone for essential communications (e.g. medical emergencies). Emergency calls may not be possible in all areas, on all cellular networks, or when certain network services and/ or mobile phone features are in use. Check with your local service provider.
BATTERY SAFETY WARNING FOR IEEE1725 Do not disassemble or open, crush, bend or deform, puncture or shred. Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water or other liquids, expose to fire, explosion or other hazard. CHARGING SAFETY WARNING The equipment shall only be charged when in the non-hazardous area using a charger specifically supplied for use with the unit USB cable and AC charger S42A02(US plug)/ S42A00(EU plug)/ S42A01(UK plug).
BATTERY USAGE Your Sonim XP8 phone comes with a removable battery. For any battery related queries, contact Sonim customer support. • Use only a Sonim XP8800 certified battery that is designed for this phone model. • The use of other batteries may void the warranty terms of your phone and cause damage. • It is recommended to protect the battery from extreme temperature environments and moisture. • Please keep the battery out of the reach of children. INSERTING THE BATTERY 1.
3. CHARGING ANIMATION/ICON • If the battery is being charged when the phone is switched off, a battery charging animation with current battery level is displayed. • If the battery is being charged while the phone is switched on, the battery icon on the status bar shows the animation indicating that the battery is being charged. • After the battery is fully charged the charging animation stops and you can disconnect the charger from the phone.
YOUR SIM/MEMORY CARD Purchase a SIM card from a mobile operator. The SIM card associates your network services (for example, phone number, data services, and so on) with your phone. 3. INSERT SIM CARD 1 Slide the silver clip and insert the SIM card. Lock the silver clip. REMOVING THE BATTERY 1. UNSCREW COVER Using the Sonim screwdriver provided in your box, remove the battery cover or door by unscrewing the screw in a counter clockwise direction to access the battery. 4.
GETTING STARTED FEATURE DESCRIPTION NFC 13.
USING YOUR SONIM XP8800 16 17 18 28 4 27 26 15 1 14 13 5 25 21 6 20 7 2 19 3 8 12 9 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. Sonim XPand Connector USB-Type C Volume Up / Down Power Button PTT Button Display App Tray Speakers Back Button Home Button Microphone Recent Button Google Search Bar Battery Level Indicator Front Camera USING YOUR SONIM XP8800 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28.
SWITCHING ON THE PHONE Press and hold Power button for 4-5 seconds to turn ON the display. When the phone is switched on, it tries to register with the network. After successful registration, the name of the service provider is displayed. Ensure that a valid SIM card is inserted in your phone. SETTING UP YOUR PHONE For instructions on using your phone’s buttons, charger, battery, and other hardware features, check the printed Quick Start Guide provided along with your phone.
Tap on CONTINUE to proceed. 7. Use your fingerprints to unlock your phone or approve any purchases. Tap on NEXT. Your fingerprint may be less secure than a strong pattern or PIN. 8. For added security, set up a screen lock. Choose from the following combinations: • Fingerprint + Pattern • Fingerprint + PIN • Fingerprint + Password 9. You can secure your phone startup using your fingerprints to unlock your device. You can further protect your device by using patterns before it starts up.
KEY DESCRIPTION The navigation keys are located below the display screen. ICONS ICONS DESCRIPTION Battery charging in progress DESCRIPTION Back: Opens the previous screens in the working sequence until the home screen is displayed. Once the home screen is displayed it will remain there even when you press the back key. Home: Short press on any app: Shows the home screen. Long press: Google Assistant Recent: Short Press: Opens a list of thumbnail images of apps you have worked on recently.
ICONS DESCRIPTION Alarm activated Silent mode activated Vibration mode activated Flight mode activated Error/information notification - attention required Screenshot captured Music is played Device storage space is running out PHONE OPERATIONS WITHOUT SIM CARD You can perform the following operations without inserting a SIM card in your phone. • Make an emergency call. • View and modify all settings except few data usage and mobile network related settings. • Activate and share files through Bluetooth.
NETWORK & INTERNET WI-FI Wi-Fi is a wireless network technology that can provide Internet access at distance up to 100 feet, depending on the Wi-Fi router and surroundings. You can access the Internet when you connect your XP8 to a Wi-Fi network. To connect your phone to a Wi-Fi network; 1. From Notifications or Apps menu, tap on Settings ( ) > Network & Internet ( ). 2. Tap on Wi-Fi ( ). 3. Set the Wi-Fi to ON position located under Network & Internet.
MOBILE NETWORK 1. From Notifications or App menu, tap on Settings ( ) > Network & Internet ( ). 2. Tap on Mobile network ( ), 3. Following options are displayed: • Mobile data: Turn ON to enable mobile data. Using mobile data, you can access internet. • Roaming: Turn ON to enable data roaming to connect to data services while roaming. • Data usage: Mobile data usage for a particular time frame is displayed.
characters. • Select AP Band: Select AP Band from the dropdown list. 5. Tap on SAVE to save the mobile hotspot. WI-FI HOTSPOT PREFERENCES 1. From Notifications or App menu, tap on Settings ( ). 2. Tap on Network & Internet > Hotspot & tethering ( ). 3. Tap on Wi-Fi Hotspot Preferences. 4. Tap on Keep Wi-Fi Hotspot on and select the desired time from the listed options. 5. Under CONNECTED DEVICES, the list of devices which are connected to the mobile hotspot are displayed.
CONNECTED DEVICES BLUETOOTH Bluetooth is a short-range wireless communication technology used to communicate between the devices over a distance of about 8 meters. • You can perform the following tasks using Bluetooth paired devices. • Transfer media files and contacts between connected mobile devices using Bluetooth. • Use Bluetooth connected headphones for playing media file. • Bluetooth headset can be used during call.
CONNECT USB TO DEVICE: 1. From Notifications or App menu, tap on Settings ( ) > Connected devices ( ) > USB ( ). 2. You can use USB for the following tasks: • Charge this device: Tap on this option to use the USB to charge the connected device. • Supply power: Tap on this option to charge the connected device. This option works only with devices that support USB charging. • Transfer files: Tap on this option to transfer the data from one device to another device.
ADVANCED 1. From Notifications or App menu, tap on Settings ( ) > Apps & notifications ( ). 2. Tap on Advanced and the following options are displayed: DEFAULT APPS: Apart from default apps, the following options are displayed: • Tap & pay: Pay using your phone in the stores. For more information, tap on Option ( ) > How it works. • Opening links: Tap on this option to open the links for instant apps. EMERGENCY ALERTS • Allow alerts: Turn On this option to receive emergency notifications.
DISPLAY SETTINGS DISPLAY 1. From Notifications or App menu, tap on Settings ( ) > Display ( ). 2. Set the following options to configure your phone’s display: • Brightness level: Set the brightness of the phone display. • Night Light: • Schedule: You can schedule the night light on your device: None, Turns on at custom time and Turns on from sunset to sunrise • Status: Turn On the Status to enable the night light on your device.
SOUND SETTINGS SOUND 1. From Notifications or App menu, tap on Settings ( ) > Sound ( ). Set the following options to set the Sound settings in your device: 2. Media volume: Adjust the media volume as per your requirement. 3. Alarm volume: Adjust the alarm volume as per your requirement. 4. Ring volume: Adjust the ring volume as per your requirement. 5. Notification volume: Adjust the volume for notification as per your requirement. 6.
STORAGE SETTINGS From Notifications or App menu, tap on Settings ( > Storage ( ). USB POWER SAVING ) STORE MANAGER 1. Tap on Storage manager. Turn ON to manage the Storage by Storage Manager and Remove photos and videos which are 90 days old. 2.
SECURITY AND LOCATION SETTINGS From Notifications or App menu, tap on Settings ( > Security & location ( ). ) SECURITY STATUS 1. Under Security status, the following options are displayed: • Google Play Protect: Tap on Google Play Protect. Google Play Protect regularly checks your apps and device for harmful behavior. You will be notified of any security risks found. • Recently scanned apps: The apps which are scanned recently are listed.
• Wi-Fi scanning: Turn ON this option to improve location services by allowing the system apps and services to detect Wi-Fi networks at any time. • Bluetooth scanning: Turn ON this option to improve location services by allowing the system apps and services to detect Bluetooth devices at any time. 2. Under Location services, the following options are displayed: • Accelerated Location: Tap on Agree to improve location performance and battery saving. • Google Emergency Location Services: Tap on Google ELS.
USERS & ACCOUNTS USERS 1. From Notifications or App menu, tap on Settings ( ) > Users & accounts ( ). 2. Tap on Users > You (owner). Change the Profile info and tap on OK. 3. Tap on Guest > Settings ( ) and enable Turn on phone calls. By enabling Turn on phone calls, you are able to make a call from the guest mode as well. By disabling this option, you are not able to call from the guest mode. 4. Tap on Add user ( ). You can set up a new user.
ACCESSIBILITY You can make websites and applications more accessible to people with disabilities when they are using mobile phones and other devices. From Notifications or App menu, tap on Settings ( > Accessibility ( ). ) VOLUME KEY SHORTCUT 1. Tap on Volume key shortcut. Turn On to enable Shortcut service. You can select any of the listed service to set a shortcut. 2. Enable Allow from lock screen to perform this functionality.
ACCESSORIES CSM SETTINGS 1. From Notifications screen or App screen, tap on Settings ( ) > Accessories ( ). 2. Tap on CSM Settings. 3. Turn ON CSM settings to select any application to get CSM settings. 4. You can register CSM application and the same is displayed in Registered CSM applications. PROGRAMMABLE KEYS You can assign any application to the programmable key. 1. From Notifications screen or App screen, tap on Settings ( ) > Programmable keys ( ). 2.
GOOGLE SYSTEM ACCOUNT LANGUAGES & INPUT 1. From Notifications screen or App screen, tap on Settings ( ) > Google ( ). 2. Under Account, you have Google Account. Tap on Google Account. The details about configured Google account are displayed. SERVICES 1. From Notifications screen or App screen, tap on Settings ( ) > Google ( ). 2.
• • • • English spell checker or Google spell checker for spell checking. • Tap on Settings ( ) and enable Look up contact names so that the Spell checker uses entries from your contact list. Autofill service: You can select either None or Google from the services list. Tap on Add service ( ) to add a new service. Personal dictionary: The default keyboard input language is set to English (US)/Latin Spanish. This cannot be modified.
SYSTEM UPDATE 1. From Notifications screen or App screen, tap on Settings ( ) > System ( ) > System update ( ). 2. The following information is displayed: • Android version • Security patch level • Last successful check for update 3. Tap on Check for update. If there are any updates, the update will start. RESET OPTIONS ABOUT PHONE 1. From Notifications screen or App screen, tap on Settings ( ) > System ( ) > About phone ( ). 2.
MANAGING CONTACTS SENDING A MESSAGE FROM CONTACTS You can use the phonebook to maintain phone numbers of your contacts. This feature enables you to add, dial phone numbers and send SMS and MMS messages. To access the contacts, from Home screen, select Contacts ( ). The contacts saved in the phonebook are displayed. You can send SMS and MMS messages to the contacts.
SETTINGS 1. Tap on My info to set up your profile. Enter the details and tap on SAVE. 2. Tap on Accounts. For more information, refer to “Users & Accounts” on page 30. 3. Tap on Default account for new contacts and the following options are displayed: • Google account • PHONE • SIM Card 4. Tap on Contacts to display. You can display the contacts in one of the following ways: • All contacts: When this option is selected, all the contacts are displayed.
MANAGING CALL SETTINGS MAKING A CALL From Home screen or Apps Menu, tap on the Phone ( ). The Phone screen with the following options are displayed: Search Voice search Call history Dial pad Menu Options Favorite Contacts To dial a number use any of the following options: • From Favorite tab: Tap on Favorites icon ( ) the specific contact/number from the Favorite called/ Received/Missed numbers list to make a call. • From Call history tab: Tap on the Call History icon ( ).
SOUNDS AND VIBRATION • Phone Ringtone: To change the phone ringtone, 1. From the Home screen Apps Menu, tap on Settings ( ) > Sound ( ) > Phone ringtone. 2. Select the required ringtone from the list and tap on OK. The ringtone is changed. OR 1. From Home screen or Apps menu, select Phone ( ). 2. Tap on Options ( ) > Settings > Sounds and vibration. 3. Tap on Phone ringtone. 4. Select the required ringtone from the list and tap on OK. The ringtone is changed.
Use SIP Calling: A dialog pop-up will open with the following options: • For all calls: If this option is selected and when the phone is connected to Wi-Fi network or mobile Internet, each dialed call becomes an Internet call. • Only for SIP calls: If this option is selected, only SIP call can be dialed. Receiving Incoming Calls: Enable Receive incoming calls to answer incoming Internet calls. This might reduce your phone’s battery life. Fixed Dialing Numbers (FDN) 1.
• Medium: No sound • Low: No sound or visual interruption • Sound: Default notification sound is selected. You can select any other sound from the list. • Vibrate: Turn On to get the vibration when a voicemail is received. 4. Advanced: • Blink light: Turn On the toggle button to enable the blink light when a voicemail is received. • Show notification dot: Turn On the toggle button to show a notification dot when a voicemail is received.
ATTACHMENT TYPE DESCRIPTION Emoji Attach an emoji from the available emojis. Camera Capture a new photo or image using the mobile camera and attach. GIF Search for the desired GIF image and attach. Stickers You can attach the stickers. Location Attach the location using Google map and share with the recipient. Hear outgoing message sounds Enable to view Sound and Vibrate options. Your current country Select the notification tone from the list.
SENDING AN E-MAIL FROM POP3/IMAP ACCOUNT 1. From Home screen or App screen, tap on Gmail app ( ) > new Email ( ). 2. Enter the mail recipient in To field and subject in the Subject field in the Compose screen. 3. Tap on the Options ( ). The following options are displayed: OPTION DESCRIPTION Add from Contacts Add a contact from the phonebook. Confidential mode Enable Confidential mode. The option Set Expiration is enabled.
SONIM SCOUT UTILITIES Sonim Scout is a solution that allows the user to register with Sonim and use a number of key enterprise features. Utilities tab consists of the following features: • Contact Transfer • Sonim BLE Connect A Sonim Cloud account is required to fully utilize SCOUT capabilities. For more information, visit http://www. sonimcloud.com. To access Sonim Scout, on the App screen, tap on Sonim Scout ( ).
USING APPLICATIONS CAMERA The Sonim XP8 has a rear camera with 12MP and front camera 8MP fixed focus for taking pictures. Saved pictures can be accessed/viewed from Photos ( ). 1. From Home screen or App screen, tap on Camera ( ). 2. Select Camera mode to set the following modes: • Normal ( ): To shoot a picture in normal mode, tap on soft key to capture the picture. Use Volume Up and Down key or pinch with fingers to Zoom in and Zoom out.
• Time lapse: It is a video recording mode that captures video at a very low frame rate. Following are the options: off, Seconds - 0.5, 1, 1.5, 2, 2.5, 3, 4, 5, 6, 10, 12, 15, 24. Minutes - 0.5, 1, 1.5, 2, 2.5, 3, 4, 5, 6, 10, 12, 15, 24; Hours - 0.5, 1, 1.5, 2 ,2.5, 3,4,5,6,10,12,15, 24 • Video high FrameRate: If the video quality option is set to 4k UHD, the video high framerate is disabled and you can select the option as per your desired available setting.
CALCULATOR The default calculator in this phone is designed to perform simple mathematical calculations. 1. From App screen, tap on Calculator ( ). 2. Tap/swipe on the left arrow mark to go to the Advanced panel. 3. To enter the numbers, tap the numeric soft keys. 4. To use mathematical operators, touch the respective operation soft keys on the keypad. 5. After performing the calculations, tap on = for the result. 6.
• • • • • • Images Videos Audio Recent Downloads Drive (Option is present when Google account is configured) Type C USB Earplug FM RADIO You can listen to the radio through FM radio. A wired headset should be connected to enable FM radio. 1. From App screen, tap on FM Radio ( ). 2. A message Please plug in a Headset to use FM Radio is displayed. Connect a wired Headset with the side connector to enable FM Radio. FM radio icon ( ) and headset icon ( ) are displayed on the Notification bar.
REGULATORY INFORMATIONEUROPEAN MARKET EU REGULATORY CONFORMANCE Here by, We, Sonim Technologies Inc., declares that the radio equipment type XP8800 is in compliance with the Directive 2014/53/EU. FREQUENCY BANDS FREQUENCY BANDS MAXIMUM OUTPUT POWER (UNIT:DBM) LTE Band 1 23.5 LTE Band 3 23.5 LTE Band 4 24.2 LTE Band 7 24.0 LTE Band 8 24.0 LTE Band 20 24.0 LTE Band 28 24.0 LTE Band 38 24.0 LTE Band 40 24.0 UMTS B1 23.5 UMTS B2 25.0 UMTS B4 24.5 UMTS B5 25.0 UMTS B8 25.
INTRINSICALLY SAFE (IS) PART I: EX MARKING ATEX Sira 18ATEX2077X II 3 G Ex ic IIC T4 Gc IP64 II 3 D Ex ic IIIC T135 Dc IP64 IECEx IECEx CSA 18.0030X Ex ic IIC T4 Gc IP64 Ex ic IIIC T135 Dc IP64 PART II: APPLICABLE ENVIRONMENT • The equipment may be used in zones 2 with flammable gases and vapours with apparatus groups IIC and with temperature classes T4.
DECLARATION OF CONFORMITY Sonim Technologies, Inc. 1875 S. Grant St., Suite 750, San Mateo,CA,94402 Sonim Technologies, Inc. 1875 S. Grant St., Suite 750, San Mateo,CA,94402 City: San Mateo EU Declaration of Conformity (DoC) Name: Avena Xu Hereby, Title: Manager Name of manufacturer: Address: Sonim Technologies (Shenzhen) Limited 2nd Floor, No. 2 Building Phase B, Daqian Industrial park, Longchang Road, 67 District, Baoan, Shenzhen, P. R.
INDEX A Accessories CSM 32 Airplane Mode 21 B Backup 35 Battery 10 Blocked number 38 Bluetooth 22 H Hamburger 51 Hotspot 21 L Label 37 Languages 34 LED 14 Location 28 Lock Screen 18 M Messages 43 C N Calculator 50 Calendar 49 Call Screening 41 Camera 48 Capture 18 Cast 22 Clock 49 Confidential Mode 45 NFC 22 D Date 34 Display 25 O Optimizing Battery 11 P Phone Specifications 13 Programmable Keys 33 Q Quick Responses 40 E R Emergency 30 EPTT 46 RF Exposure 52 F FCC 53 FDN 41 FM Radio 51 G G
T Tethering 20 Time 34 U USB 20 Utilities 47 V Voicemail 41 VPN 21 W Wallpaper 18 Photos 18 Wi-Fi 19 WPS 19 X XP8 14 INDEX 53
