XP3 USER GUIDE © 2019 by Sonim Technologies, Inc. All rights reserved.
GENERAL INFORMATION the best use of offered functions. COPYRIGHT © 2019 SONIM TECHNOLOGIES, INC. PHONE MODELS COVERED Sonim and the Sonim logo are trademarks of Sonim Technologies, Inc. Other company and product names may be trademarks or registered trade-marks of the respective owners with whom they are associated. MANUFACTURER’S ADDRESS II Floor, No.2 Building, Phase B, Daqian Industrial park, Longchang Road, 67 District, Baoan, Shenzhen, P.R.
Table of Contents GENERAL INFORMATION Different Methods to Enter Text ���������������������������������������� 16 2 Disposal of Battery ���������������������������������������������������������������2 Guideline for Headphone and Earphone �����������������������������2 Warranty ��������������������������������������������������������������������������������2 Phone Models Covered ��������������������������������������������������������2 Sonim Support Information �����������������������������������������
SOUND SETTINGS 25 Sound ������������������������������������������������������������������������������� 25 STORAGE SETTINGS 27 SONIM SCOUT 38 Setup ��������������������������������������������������������������������������������� 38 Utilities ������������������������������������������������������������������������������� 38 Support ����������������������������������������������������������������������������� 38 Storage ���������������������������������������������������������������������������
SAFETY GUIDELINES Please read and understand the following safety guidelines before you use the phone. These guidelines provide details to enable you to operate your phone safely and conform to any legal The symbol of the crossed-out wheeled bin indicates that this product, and any enhancements marked with this symbol, cannot be disposed as unsorted waste but must be taken to separate collection at their end-of-life. requirements regarding the use of cellular phones.
AVOID HIGH TEMPERATURES Leaving the device in hot or cold places, such as in a closed car in summer or winter conditions, reduces the capacity and lifetime of the battery. For the best results, try to use the device between -20°C and +55°C (-4°F and 131°F). A device with a hot or cold battery may not work temporarily, even when the battery is fully charged. Battery performance is particularly limited in temperatures well below freezing.
BATTERY USAGE Sonim XP3 phone comes with a removable battery. For any battery related queries, contact Sprint Customer Support. • Use only a Sonim XP3800 certified battery that is designed for this phone model. • The use of other batteries may void the warranty terms of your phone and cause damage. • It is recommended to protect the battery from extreme temperature environments and moisture. • Please keep the battery away from reach of children.
TIPS TO EXTEND THE BATTERY LIFE Follow these tips to extend your phone’s battery life. • If you are not using Wi-Fi, Bluetooth, or GPS, use the Settings to turn them off. The GPS setting is located in Settings > Security & Location > Location. • Set screen brightness to Low and set a shorter Sleep timeout (15 seconds). The display settings are located in Settings > Display. • If you are traveling and do not have access to mobile data or Wi-Fi network, switch to Airplane mode.
YOUR SIM CARD The SIM card associates your network services (for example, phone number, data services etc) with your phone. The Sonim XP3 device comes with two SIM card trays. Following are the three different scenarios for both the SIM cards: 1. When both the SIM cards are inserted: At the time of every boot up, a warning/pop-up message is displayed; Device has detected two SIM cards, SIM in Slot 2 will be disabled. Press OK to confirm. SIM with Slot 1 is enabled and SIM in slot 2 is disabled. 2.
INSERTING MEMORY CARD 1. SLIDE THE SILVER CLIP Slide (push forward) and lift the silver clip over the designated slot located beside the SIM card slot. (as shown in the figure). 2. PLACE THE MEMORY CARD Place the memory card in the designated slot and close the silver clip. (as shown in the figure). 3. CLOSE THE BATTERY COVER Use Sonim provided screwdriver and tighten the screw on the back cover.
GETTING STARTED WHAT IS IN THE BOX? The list of items in the Sonim XP3 phone box are: • • • • • • Sonim XP3 Battery Wall Charger USB-C Cable Screwdriver Quick Start Guide PHONE SPECIFICATIONS FEATURE DESCRIPTION Chipset Qualcomm MSM8909 Band LTE: B1/B2/B3/B4/B5/B8/B12/B13/ B14/B25/B26/B38/B66 and B41 with HPUE (Power Class 2) FEATURE DESCRIPTION Dedicated keys PTT Key Ports Water-proof USB2.0 type-C DISPLAY Size 2.
USING YOUR SONIM XP3 DEVICE 24 16 18 23 20 1 25 22 17 21 2 7 15 6 14 5 13 4 19 12 11 10 9 3 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. PTT Button Volume Up / Down Mic 1 Voice mail (Press and Hold) Answer/Accept Clear Button Options Button Speaker Text Input Mode Navigation App Tray Select/Center Button End / Reject / Power On & Off (Press and Hold) Speaker phone USING YOUR SONIM XP3 DEVICE 8 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27.
SWITCHING ON THE PHONE MANAGING HOME SCREEN Press and hold ON/OFF Red button for 2 seconds. After you complete the phone setup, the home screen is displayed. The home screen is the beginning point to access all the device’s features. When the phone is switched on, it tries to register with the network. After successful registration, the name of the service provider is displayed. 1 2 Ensure that a valid SIM card is inserted in your phone.
ICONS DESCRIPTION FLIP CLOSE/OPEN FUNCTION Speaker: The following are the functionalities when flip is open/ close: You can place the call on speaker and this icon is enabled only when call is on the speaker. For better result in a noisy environment, hold the device 15-20 cm from your mouth while speaking on a speaker mode. The Notifications on the top of the display screen provides details about various notifications such as missed calls, new messages and missed alarms.
ICONS DESCRIPTION Battery level indicator Battery charging in progress No signal Signal strength No SIM card 4G LTE network connected Wi-Fi connected Bluetooth activated Call in progress ICONS DESCRIPTION Music is playing Device storage space is running out Warranty Registration icon PHONE OPERATIONS WITHOUT SIM CARD You can perform the following operations without inserting a SIM card in your phone. • Make an emergency call.
case • abc: Enter all the text in lower case. • 123: Enter the numbers. • For Español: • ES: Enter all the text in upper case (capitalized). • es: Enter all the text in lower case. • Es: Enter the first letter of the sentence in upper case. • 123: Enter the numbers. TO ENTER A WORD 1. Start by pressing the numeric keys from 2 through 9 only once for the required letter. • Ex 1: To enter the word Good, press 4-6-6-3. The word displays on the screen as you type.
HOME SCREEN MENU OPTIONS SYSTEM SETTINGS In order to see the details about any notifications, on the home screen, select Options key. System settings refers to the following settings.
QUICK SETTINGS MISSED EVENTS In order to see the quick settings, on the home screen, select Left Navigation key. To view the missed events, on the home screen, select Right navigation key. The following settings are displayed: Missed events are the missed calls or any events which were saved earlier on the device are listed as missed events. • Wi-Fi • Wi-Fi Calling • Data • Bluetooth • Torch • Airplane Mode • Profiles These settings can be enabled or disabled.
NETWORK AND INTERNET SETTINGS WI-FI Wi-Fi is a wireless network technology that can provide internet access at distance up to 100 feet, depending on the Wi-Fi router and surroundings. You can access internet when you connect your XP3 to a Wi-Fi network. To connect your phone to a Wi-Fi network; 1. From Home screen, select Menu ( ) > Settings ( ) > Network & Internet ( ). 2. Select Wi-Fi ( ) and turn ON. A list of Wi-Fi access points present within your phone’s accessible range are displayed. 3.
5. Select Preferred network type. The following options are displayed: • Automatic • LTE/CDMA • CDMA • GSM/UMTS 6. Select Roaming. There are two types of Roaming. • Domestic Roaming: • Voice and text roaming: Turn on this option to make/receive voice calls and send/receive text message when roaming. • Data roaming: Check this option to get connected to the data services when roaming.
characters. 5. Enable Bluetooth tethering. When you activate Bluetooth tethering, you can share your phone’s internet connection with other Bluetooth paired devices. VPN 1. From Home screen, select Menu ( ) > Settings ( ) > Network & Internet ( ). 2. Select VPN ( ). 3. Select Options key > Add VPN profile. 4. In Edit VPN profile screen, enter the Name, Type (select from the drop-down list), and the server address. 5. Enter Username and password. 6. Select Save.
CONNECTED DEVICES BLUETOOTH Bluetooth is a short-range wireless communication technology used to communicate between the devices over a distance of about 8 meters. You can perform the following tasks using Bluetooth paired devices. • Transfer media files and contacts between connected mobile devices using Bluetooth. • Use Bluetooth connected headphones for playing media file. • Bluetooth headset can be used during call. 1.
APPS & NOTIFICATIONS APPS INFO 1. From Home screen, select Menu ( ) > Settings ( ) > Apps & Notifications ( ). 2. Select Apps info. The list of apps installed on the device are displayed. 3. You can search the desired app using the search tab. 4. Select Options key ( ) and the following options are displayed: • Show system: System based apps are displayed. • Reset app preferences: You can reset all preferences you set for the apps. NOTIFICATION 1.
BATTERY SETTINGS DISPLAY SETTINGS BATTERY DISPLAY 1. From Home screen, select Menu ( ) > Settings ( ) > Battery ( ). 2. Set the Battery saver to ON by selecting the option given to turn on automatically. You have three options to set the battery saver: • Never • at 5% battery • at 15% battery 3. Turn on the Battery LED light. 4. In Last full charge, it shows when the battery is fully charged. 5. The Screen usage duration is displayed. 6.
SOUND SETTINGS OPTION SOUND 1. From Home screen, select Menu ( ) > Settings ( ) > Sound ( ). 2. Select Profile and the following options are displayed: OPTION 1. Standard Sound DESCRIPTION Set to Standard and select Option key > Edit. • You can set Media volume, Ring volume, Alarm volume, Phone ringtone, Default notification sound. • You can enable the Vibrate when ringing. You can set Screen locking sounds, Charging sounds, and key press tones.
OPTION DESCRIPTION • If the notification glow light is enabled, glow light is used to display notification alert and the battery status indication is not affected • If Flash notification alert is enabled, when battery is above 20% level, you can use camera flash light for missed events. • If Flash call alert is enabled, you can use Flash camera light for incoming voice call. Notification 4. Meeting Sound Set to Meeting and select Option key > Edit.
STORAGE SETTINGS SECURITY AND LOCATION SETTINGS STORAGE DEVICE SECURITY 1. From Home screen, select Menu ( ) > Settings ( ) > Storage ( ). 2. On Internal shared storage, the following options are displayed with memory used for each app: • Photos and videos • Music and audio • Other apps • Files • System 3. Select Options key ( ) > Free up space to free the space from the storage. You can activate and protect your phone from unauthorized access by configuring the security settings. 1.
help to estimate your location faster and more accurately. • Battery saving: allows your device to estimate your location using low battery-intensive location sources, such as Wi-Fi and mobile networks. It uses location help to estimate your location faster and more accurately. • Device only: allows your device to estimate your location using GPS only. It uses the satellite information to provide location information. This mode may use more battery power and take longer time to determine your location.
ACCESSIBILITY SETTINGS SYSTEM SETTINGS ACCESSIBILITY HOME SCREEN SHORTCUTS You can make websites and applications more accessible to people with disabilities when they are using mobile phones and other devices. 1. From Home screen, select Menu ( ) > Settings ( ) > Accessibility ( ). 2. Select Volume key shortcut. You can toggle to On and Off. • If you turn On, shortcut services to SCOUT by AetherPal and Talkback are enabled. • If you turn Off, the shortcut service is not available. 3.
word, a period will be inserted. • Language switch key: Press and hold the ( ) key to switch the language. • Next Word Prediction: Predicts a new word based on the previous word entered. • Suggest contact names: Displays suggested contact while typing. 5. Select Support > FlexT9 Help. The FlexT9 help guide is displayed. Select Support > About. It displays the FlexT9 version details. 6. Select Advanced > Speech > Text-to-speech output.
MANAGING CONTACTS You can use the phonebook to maintain phone numbers of your contacts. This feature enables you to add, dial phone numbers and send SMS and MMS messages To access the contacts, from Home screen, select Contacts ( ). The contacts saved in the phonebook are displayed. ADDING A NEW CONTACT FOR THE FIRST TIME After inserting the SIM, when you switch ON the device for the first time and there are no contacts added in the device or SIM.
as .vcf file. • Send Contact: The contact is sent as a text message to the selected contact. ADD CONTACT You can add a new contact by entering all the details. Select Options key > Save to save the contact. 4. Press Center key to select the contact to be exported. 5. Select Option key > Done. A message is displayed to select the source to save the .vcf file. SHARE ALL CONTACTS You can send contact information in following 3 ways: IMPORT/EXPORT IMPORT FROM .VCF FILE 1.
MANAGING CONTACT SETTINGS You can edit and modify ringtone and call receiving settings for individual contacts. 1. From Home screen, select Menu ( ) > Contacts ( ). 2. Scroll to the required contact and select the contact to view the contact details. 3. Select Options key and select one of the following: • Set Ringtone to set a specific ringtone for that contact. • Check the option All calls to voicemail to forward all incoming calls from that contact to your voicemail box. DELETING A CONTACT 1.
MANAGING CALL SETTINGS SPEED DIAL SETTINGS MAKING A CALL With the Speed dial option, the user can assign a contact to each key present in the keypad (2 to 9). User needs to press the keypad to initiate the call to the assigned contact. 1. From Home screen, select Menu ( ) > Phone ( ). The phone screen with last dialed number, missed calls and received calls are displayed. DIALING A NUMBER VIA CONTACT 1. From Home screen, select Menu ( ) > Contacts ( ). 2. Scroll to the contact and select the contact.
which you can make Wi-Fi calling are displayed. • Help: The following options are displayed: • Wi-Fi Calling Overview: You can learn more about this service. • Wi-Fi Calling FAQs: Frequently asked questions are listed. • 4. GSM call settings: • Call forwarding: You can forward your incoming calls to a number in the contacts or a new number, provided your network operator supports this service.
SENDING MESSAGES ATTACHMENT TYPE DESCRIPTION SMS and MMS are convenient and inexpensive means of communication. You can send a text message to other people via SMS service. MMS allows you to send messages by including multimedia content such as pictures, audio files, video files, and so on. Capture picture Take a new photo using the mobile camera and attach.
MESSAGE SETTINGS 1. From Home screen, select Messaging ( ). 2. Select Option key > Settings. The following settings are displayed: SETTINGS DESCRIPTION NOTIFICATION Vibrate Enable vibrate alert for incoming messages. DISPLAY Group notification message Enable this notification message to auto combine the notification into one group. STORAGE Delete old messages Delete old messages automatically when the storage limit is reached. Text message limit Set the maximum number of SMS messages to be stored.
SONIM SCOUT UTILITIES Sonim SCOUT is a solution that allows the user to register with Sonim and use a number of key enterprise features. Utilities tab consists of the following features: • Contact Transfer • Sonim BLE Connect Sonim Cloud account required to fully utilize SCOUT capabilities. For more information, visit http://www. sonimcloud.com. To access Sonim Scout, • From Home screen, select Menu ( Scout ( ).
APPLICATIONS files that are recently added to the music folder. • Select My recordings playlist to access all your voice memo files. BROWSER 1. From Home screen, select Menu ( ) > Browser ( ). 2. Enter the URL to search for the required information or any website. CALENDAR The Calendar helps you to set appointments, schedule reminders and alerts and repeat them if required. You can also view your saved tasks on a daily or weekly basis. 1. From Home screen, select Menu ( ) > Calendar ( ). 2.
• Exit: You can select Exit option for exiting from File Explorer. • XP3800: Displays the different folder in the device drive. • Search: Search for the file and folder. • Delete: Delete the existing folder. • Copy to: Copy the contents of the folder. • Move to: Move the contents of folder. • Rename: Rename the existing folder. • Properties: View the properties of the folder. • Select: Select a particular folder. • Sort by: You can sort the folder using Sort option.
TIMER TOOLS CLOCK You can view the time of major cities in different time zones using this function. 1. From Home screen, select Menu ( ) > Tools ( ). 2. Select Clock ( ). 3. Select World clock icon ( ) located on the top of the screen. To add a city, select Option key > Add city. Select the check boxes next to the cities to add them to the Clock. Added cities are listed in alphabetical order. • The local time in the home city is displayed in the upper half of the screen.
SIM TOOLKIT SIM Toolkit commonly known as STK which enables the SIM to initiate actions which can be used for various value added services. It displays the Operator specific services. To access the SIM Toolkit, 1. From Home screen, select Menu ( ) > Tools ( ) > SIM Toolkit ( ). 2. It shows My number which is SIM card's MSISDN. The number includes a country code and National Destination Code which identifies the subscriber's operator. 3. It also displays the SIM provider and the respective services details.
SPRINT DIRECT CONNECT PLUS Your Sonim phone comes with pre-loaded Sprint Direct Connect Plus application. On the App screen, select SDC Plus ( ) icon. For more information on SDC Plus application, refer to the link: https://sprint.
REGULATORY INFORMATION - USA MARKET RF EXPOSURE INFORMATION (SAR) This device meets the government’s requirements for exposure to radio waves. This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. The exposure standard for wireless device employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/ kg.
FCC CAUTION • Any Changes or modifications not expressly approved by the party responsible for compliance could void the user‘s authority to operate the equipment. • The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. • The country code selection is for non-US model only and is not available to all US model. Per FCC regulation, all Wi-Fi product marketed in US must fixed to US operation channels only. • Operations in the 5.15-5.
NON-INCENDIVE DEVICE USER CAUTIONS IT IS NOT ALLOWED TO CONNECT ANY EXTERNAL DEVICES TO ALL PORTS/INTERFACE (USB) IN A HAZARDOUS AREA. ONLY THE POWER SUPPLIES WITH OUTPUTS MEET THE SELV REQUIREMENTS CAN BE USED FOR CHARGING. THE MAXIMUM ALLOWABLE INPUT VOLTAGE FOR THE PHONE IS 5V. DO NOT USE THE NON-LPS ADAPTER TO CHARGE THE DEVICE. IT MAY CAUSE A FIRE. THE BATTERY ONLY CAN BE CHARGED or CHANGED IN NON-HAZARDOUS LOCATION.
HAZARDOUS LOCATION USAGE WARNING Determine by inspection that the following information is made available to the user by one or more of; 1. 2. 3. 4. Printed on the label for the battery Printed on the label for the host device Printed in the owner's manual Posted in a help file or internet website. Avoid dropping the phone or battery. If the phone or battery is dropped, especially on a hard surface, and the user suspects damage, take it to a service center for inspection.
INDEX A L AetherPal 28 Alarm Timer 41 Alerts 36 Applications 39, 43 Location 23, 24, 25, 26 M Backup 40 Browser 39 Memory App usage 36, 37 Messages 36 Missed Events 17 Modify Network 18 My Notifications 16 C N Calculator 41 Call Settings 34 Contacts 31 Notification 26 D Phone Specifications 11 Date & Time 29, 30 Display 21 Downloads 40 Q B E Export 32 F P Quick Settings 17 R Restore 40 S Import 32 SAR 45 Scout 38 SDC Plus 44 Search 16 Security 26 Setup Wizard 38 Sound 21 Sound Recorde
U Utilities 38 V Voice Commands 40 W Wallpaper 16 Wi-Fi 18 X XP3 12 INDEX 49
