XP5plus USER GUIDE 1 © 2022 by Sonim Technologies, Inc. All rights reserved.
GENERAL INFORMATION Copyright © 2022 and 2021 Sonim Technologies, Inc. Sonim and the Sonim logo are trademarks of Sonim Technologies, Inc. Other company and product names may be trademarks or registered trade-marks of the respective owners with whom they are associated. MANUFACTURER’S ADDRESS 6500 River Place Blvd. Building 7, Suite 250, Austin, TX 78730, USA Tel: 1-650-378-8100 SONIM SUPPORT INFORMATION For additional product and support information, visit www.sonimtech.
Table of Contents GENERAL INFORMATION NETWORK & INTERNET SETTINGS 2 Warranty ��������������������������������������������������������������������������������� 2 Sonim Support Information �������������������������������������������������� 2 Phone Models Covered ��������������������������������������������������������� 2 GETTING STARTED 5 What is in the Box? ���������������������������������������������������������������� 5 Phone Specifications �����������������������������������������������������
ACCESSIBILITY SETTINGS 24 BROWSER 34 CAMERA 35 GALLERY 35 APPLICATIONS 36 Accessibility ���������������������������������������������������������������������� 24 Browser ����������������������������������������������������������������������������� 34 SYSTEM SETTINGS Camera ����������������������������������������������������������������������������� 35 25 Home Screen Shortcuts ��������������������������������������������������� 25 Programmable Keys ��������������������������������
GETTING STARTED WHAT IS IN THE BOX? FEATURE DESCRIPTION Wi-Fi Dual band, 802.
FEATURE DESCRIPTION MULTIMEDIA Audio Formats AAC,AAC+,AAC+ V2,MP3,AMR-NB, AMR-WB, FLAC,Vorbis, APTX Video Formats 3GPP,MP4,AVI,MOV, MPEG4,H.263,H.264,H.265,VP8,VP9 FM Radio Wired headset for antenna is required Camera 8MP Rear Facing 2. LIFT THE COVER Lift the back cover to reveal the battery slot. All knobs features are not applicable for the nonknobs variant devices. Flashlight Yes, also used for camera flash.
INSERTING THE MEMORY CARD Insert the memory card to add extra storage space for your music, pictures, videos, and more. MEMORY CARD IS OPTIONAL AND SOLD SEPARATELY. 1. SLIDE THE SILVER CLIP Slide (push forward) and lift the silver clip over the designated slot located beside the SIM card slot (as shown in the figure). 2. PLACE THE MEMORY CARD Place the memory card in the designated slot and close the silver clip (as shown in the figure). 3.
USING YOUR SONIM XP5PLUS DEVICE 3 12 26 4 13 21 5 1 20 25 27 28 22 2 6 7 14 8 15 9 16 10 17 11 18 29 23 24 19 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. PTT Dedicated Key Volume Up / Down Volume Knob Status Bar Display Dynamic Keys Loud Speaker Key Answer/Accept Voicemail Loud Speakers Lock/Unlock Channel Selector Knob Air Pressure Sensor Back/Clear End/Reject/Power On/Off/Primary Navigation USING YOUR SONIM XP5plus DEVICE 16. Select/Center button 17. Navigation Keys 18.
SWITCHING ON THE PHONE KEY DESCRIPTION Press and hold Power On/Off key for 2 seconds. This is the RED key immediately above the 3 key on the keypad. The navigation keys are located below the display screen. When the phone is switched on, it will attempt to register with the network. After successful registration, "AT&T" or "FirstNet" is displayed. ICONS Back: Opens the previous screens in the working sequence until the home screen is displayed.
ICONS DESCRIPTION ICONS DESCRIPTION Signal strength Profile status - Meeting 4G LTE network connected Profile status - Outdoor Wi-Fi connected Wi-Fi Location icon Bluetooth Profile status - Silence USB Event Voice mail Signal bar with data enabled Mobile data disabled Bluetooth connected RTT icon Data in and out Roaming Call in progress Roaming with data enabled Speaker icon Roaming with data disabled FM Radio Missed call New SMS or MMS Alarm activated Silent mode activated Vibration mode ac
TEXT ENTRY OPTIONS When entering text, you can change the text entry options by pressing the # key. The currently selected text entry option is displayed in the Status bar at the top of the screen. The various text entry options are: • KT9: Enter the text based on the KT9 dictionary. Only the first letter of the sentence is capitalized. Start by pressing the numeric keys from 2 through 9 only once for the required letter. • Ex 1: To enter the word "Home", press 4-6-6-3.
HOME SCREEN MENU OPTIONS In order to see the details about any notifications, on the home screen, select the Notification key. When tapping the Options key, the following options are displayed: • • • • • Wallpaper Search Home screen shortcuts System settings Manage apps • • • • • “Display settings” on page 19 “Sound settings” on page 20 “Storage settings” on page 22 “Security settings” on page 23 “System settings” on page 25 MANAGE APPS You can manage applications and force stop them.
QUICK SETTINGS In order to see the quick settings, on the home screen, select the Left Navigation key. AIRPLANE MODE You can enable or disable Airplane Mode. For more information, refer to “Airplane Mode” on page 15. The following settings are displayed: • • • • • • Wi-Fi Data Bluetooth Flashlight Airplane mode Profiles These settings can be enabled or disabled. MOBILE HOTSPOT You can enable or disable Mobile hotspot settings. For more information, refer to “Hotspot and tethering” on page 15.
NETWORK AND INTERNET SETTINGS WI-FI Wi-Fi is a wireless network technology that can provide internet access at distance up to 100 feet depending on the Wi-Fi router and surroundings. You can access the internet when you connect your XP5plus to a Wi-Fi network. )> 3. Select your preferred network. Enter the WEP/ WPS/WPA key (if it is a secured network) and select Connect. To verify the password before connecting, enable Show password.
MOBILE NETWORK 1. From Home screen, select Menu > Settings ( )> Network & Internet ( ). 2. Select Mobile Network ( ). 3. Under Mobile Network, you have the following options: • Mobile data: Enable Mobile data to get connected to the internet and use mobile data services such as email, web browsing and push notifications over the cellular network. • International Data Roaming: Enable International Data Roaming to connect to the data services when on a different network or out of your home country.
DATA SAVER Some applications actively use data when running in the background. Enable Data Saver to restrict apps from using data in the background. VPN 1. From Home screen, select Menu > Settings ( )> Network & Internet ( ). 2. Select VPN ( ). 3. Select Add. 4. In Edit VPN profile screen, enter the Name, Type (select from the drop-down list), and the server address. 5. Enter Username and password. 6. Select Save. PRIVATE DNS 1. From Home screen, select Menu > Settings ( Network & Internet ( ). 2.
CONNECTED DEVICES BLUETOOTH Bluetooth is a short-range wireless communication technology used to communicate between the devices over a distance of about 30 feet. You can perform the following tasks using Bluetooth paired devices: • Transfer media files and contacts between connected mobile devices using Bluetooth. • Use Bluetooth connected headphones for playing media files. • Bluetooth connected headsets can be connected and used during telephone calls.
APPS & NOTIFICATIONS APPS INFO 1. From Home screen, select Menu > Settings ( )> Apps & Notifications ( ). 2. Select Apps info. You can view recently opened apps and the list of apps installed on the device are displayed. 3. You can change the preferences for installed apps by pressing the OK key. 4. You can reset all preferences you set for the apps by selecting the Reset app. 5. All applications info will be displayed when you select Show system. DEFAULT APPS 1.
BATTERY SETTINGS DISPLAY SETTINGS BATTERY DISPLAY 1. From Home screen, select Menu > Settings ( )> Battery ( ). 2. Set the Battery saver ON by selecting the option given to turn on automatically. • Set a Schedule: You have options to set the battery saver: • No Schedule • Based on percentage • Turn off when charged: Battery Saver turns off when your phone is at 90%. 3. Turn on the Battery LED light. 4. Battery Percentage: Show battery percentage in status bar. 5.
SOUND SETTINGS OPTION SOUND 1. From Home screen, select Menu > Settings ( Sound ( ). 2. Select Profile and the following options are displayed: OPTION )> DESCRIPTION Sound Other Sounds Set to Standard and select Edit. 1. Standard Sound Other Sounds The following options are displayed: • You can set Media volume, Ring volume, Alarm volume, Notification volume, Phone ringtone, Default notification sound. • You can enable the Vibrate when ringing.
OPTION DESCRIPTION Set to Meeting and select Edit. 4. Meeting Sound • Charging sounds and vibrations: Enable or disable this option. • Key press tones: Enable or disable this option. NOTIFICATION The following options are displayed: You can set Media volume, and Alarm volume. Apart from default profiles, user can create customized profiles. • Notification blink light: Use this feature to enable or disable the notification blink light.
STORAGE SETTINGS PRIVACY SETTINGS STORAGE PRIVACY 1. From Home screen, select Menu > Settings ( )> Storage ( ). 2. On Internal shared storage, the list of applications are displayed with memory used for each applications: • Photos and videos • Music and audio • Other apps • Files • System 3. Press Manage key > Free up space key to free the space from the internal storage. STORAGE SETTINGS/ PRIVACY SETTINGS PERMISSION MANAGER 1. From Home screen, select Menu > Settings ( )> Privacy ( ). 2.
LOCATION SETTINGS SECURITY SETTINGS LOCATION SECURITY 1. From Home screen, select Menu > Settings ( )> Location ( ). 2. Set the Use Location to ON status. 3. The No Apps have requested location recently option is the default setting and you are able to view recent location requests. 4. App access to location: Apps with this permission can access the device’s location. Wi-Fi and Bluetooth Scanning: 1.
ACCESSIBILITY SETTINGS ACCESSIBILITY You can make websites and applications more accessible to people with disabilities when they are using mobile phones and other devices. 1. From Home screen, select Menu > Settings ( Accessibility ( ). 2. TTY mode: Set any one of the following options: )> 7. Interaction Control: • Speaker: During a call, switch audio among earpiece, speaker and accessory if attached. • Vibrate & haptic strength: You can enable/disable Ring vibration and Notification vibration. 8.
SYSTEM SETTINGS HOME SCREEN SHORTCUTS On your XP5plus you have the ability to program the 3 Navigation keys to quickly access & launch the selected apps on your device. 1. From Home screen, select Menu > Settings ( )> System ( ). 2. Select Home screen shortcuts ( ). 3. Select the Up Navigation key and select the app that you would like to be launched when you press the Up Navigation key. 4.
SYSTEM UPDATE 1. From Home screen, select Menu > Settings ( )> System Updates ( ). 2. Select Check for Updates. If there are any updates required, the update process begins. If there are no updates required, a message will be displayed showing No update is available for your device at this time. RESET OPTIONS 1. From Home screen, select Menu > Settings ( )> System ( ). 2. Select Reset options ( ). 3.
DIALING A NUMBER FROM CONTACTS MANAGING CONTACTS 1. From Home screen, select Menu > Contacts ( 2. Scroll to the desired contact and select the contact to view the details. 3. Select the number and press the Center key to initiate the call. You can use the phonebook to maintain the contact information of your contacts. This feature enables you to add, dial phone numbers and send SMS and MMS messages. To access the contacts, from Home screen, select Contacts ( ).
IMPORT FROM SIM CARD 1. 2. 3. 4. From Home screen, select Menu > Contacts ( Select Option key > Import/export. Select Import from SIM card. The list of contacts stored in your SIM card are displayed. 5. Select the contact to be moved to the phone. 6. Select Done. 7. A confirmation message is displayed. Select OK to confirm. The contact is imported to the phone address. SELECT ). EXPORT TO SIM CARD 1. 2. 3. 4. From Home screen, select Menu > Contacts ( ). Select Option key > Import/export.
MANAGING CALL SETTINGS 1. From Home screen, select Menu > Phone ( ). 2. On Recent calls screen, select Option key > Speed dial settings. 3. Long press key 1 to initiate a call to the voicemail. 4. Assign a contact for each key present in the keypad (2 to 9). 5. Long press a particular digit (2-9) to initiate a call to the assigned contact. MAKING A CALL 1. From Home screen, select Menu > Phone ( ). The phone screen with last dialed number, missed calls and received calls are displayed.
> Save to save the account: • Username: Username to login to SIP account. • Password: Password to login to SIP account. • Server: SIP server details. • Optional Settings: Select to view/modify or hide optional details such as Authentication username, Display name, Outbound proxy address, Port number, Transport type and Send keep-alive. • Use SIP calling: Select Calling accounts > Use SIP calling.
SENDING MESSAGES SMS and MMS are convenient and inexpensive means of communication. You can send a text message to other people via SMS service. MMS allows you to send messages by including multimedia content such as pictures, audio files, video files, and so on. You can use the Messaging in your phone to send an SMS and MMS message to other mobile phones or any other equipment that can receive SMS and MMS. The MMS feature is available only if you subscribe to it from your network operator.
SETTINGS DESCRIPTION Multimedia message limit Set the maximum number of MMS messages to be stored. By default, 1000 messages can be stored. Memory status Shows the memory used for SMS, MMS and the total memory used. ADVANCED SETTINGS Text (SMS) messages settings Message template Edit the quick message template. SMS signature Enable this option to edit SMS signature to do SMS signature. Manage SIM Manages the messages in the SIM card messages card located under Text Messages.
SONIMWARE™ SCOUT SonimWare™ SCOUT is a solution that allows the user to register with Sonim and use a number of key enterprise features on the XP5plus. A SonimWare™ CLOUD account is required to fully utilize SCOUT capabilities. For more information, visit http://www.sonimcloud.com.
BROWSER BROWSER 1. From Home screen, select Menu > Browser ( 2. Enter the URL to search for the required information or any website. BROWSER ).
CAMERA CAMERA The Sonim XP5plus has a rear camera with 8MP fixed focus for taking pictures and videos. The pictures and videos are saved in the Gallery. 1. From Home screen, select Menu > Camera ( ). 2. Select Camera mode to set the following modes: • Photo: To shoot a picture in normal mode, press center key to capture the picture. Use Left and Right navigation keys for Zoom in and Zoom out. • Video: Press Center key to start/stop a video recording. You cannot pause the recording in the middle. 3.
APPLICATIONS DOWNLOADS Use the Downloads screen to view, open, or delete the downloaded files. 1. From Home screen, select Menu > Applications ( ). 2. Select Downloads ( ). 3. Select Options > Select to select the downloaded file to be opened, viewed or deleted.
) > Calculator ( ). • To enter the numbers, select the numeric keys. • To use mathematical operators, select the respective operation key on the keypad. • Select = for the final result. 2. Select Advanced panel for scientific calculations. 3. You can toggle between Basic panel and Advanced panel. ( SOUND RECORDER You can record voice memos using the sound recorder. To access the sound recorder: • From Home screen, select Menu > Applications ( ) > Sound Recorder ( ).
MUSIC SIM TOOLKIT You can play music files and voice memos stored in your phone using the music application. SIM Toolkit is commonly known as STK, which enables the SIM to initiate actions which can be used for various value added services. From Home screen, select Menu > Applications ( > Music ( ). ) • Select Artists to view the music files sorted based on the artists. • Select Albums to view the music files sorted based on the albums.
• Notification volume • manages notification volume levels • Alarm volume • manages alarm volume levels With this setting you can set how long it takes the PTT button to activate when pressed. Options are: • Off` • 1.75 seconds • 0.1 second • 2.00 seconds • 0.25 second • 2.25 seconds • 0.50 second • 2.50 seconds • 1.00 second • 2.75 seconds PROGRAMMABLE KEYS - Additional Options • 1.25 seconds • 3.00 seconds From Home screen, select Options > System Settings > System > Programmable Keys • 1.
SAFETY AND REGULATORY INFORMATION ENVIRONMENT WARNING DISPOSAL OF OLD ELECTRICAL AND ELECTRONIC EQUIPMENT The symbol of the crossed-out wheeled bin indicates that this product, and any enhancements marked with this symbol, cannot be disposed as unsorted waste but must be taken to separate collection at their end-of-life. DISPOSAL OF BATTERY Please check local regulations for disposal of batteries. The battery should never be placed in municipal waste. Use a battery disposal facility if available.
The Sonim XP5900 device is waterproof and can be submerged up to 2 meters for 30 minutes. Water droplets may condense under the display cover if the phone is immersed in water with a significant drop in temperature. This does not indicate water leakage and the droplets will disappear when the display reaches room temperature. The Sonim XP5900 is dustresistant, rugged and shockresistant. However, it is not dust-proof or unbreakable if subjected to overwhelming impact.
BATTERY USAGE CHARGING THE BATTERY Your Sonim XP5plus phone comes with a removable battery. For any battery related queries, contact Sonim Support at 1-833-MY-SONIM (1-833-697-6646) or support@sonimtech.com. We recommend that you give your device a full charge before you use your device for the first time. • Use only a Sonim XP5900 certified battery (BAT03500-01S supplied by Zhongshan Tianmao Battery Co., Ltd) that is designed for this phone model.
STORING YOUR PHONE OR BATTERY If you plan to store your phone or your battery for an extended time, please follow the recommendations below to ensure long battery life and minimize battery self-discharge: GUIDELINE FOR HEADPHONE AND EARPHONE USAGE To prevent possible hearing damage, please do not listen at high volume levels for long periods.
HAC RATING The FCC has created a rating system for cellular phones regarding their HAC-related performance. This rating helps consumers with hearing disabilities to find phones that work well with their hearing aid devices. The HAC rating and measurement procedure are described in the American National Standards Institute (ANSI C63.
FEDERAL COMMUNICATION COMMISSION INTERFERENCE STATEMENT This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: • This device may not cause harmful interference, and • This device must accept any interference received, including interference that may cause undesired operation. This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
HAZARDOUS LOCATION USAGE WARNINGS Determine by inspection that the following information is made available to the user by one or more of: 1. 2. 3. 4. Printed on the label for the battery. Printed on the label for the host device. Printed in the owner's manual. Posted in a help file or Internet website. Do not disassemble or open crush, bend or deform, puncture or shred.
INDEX A N Alarm 37 Alerts 32 Applications 36 Notification 21 B Phone Specifications 5 Programmable Keys Additional Options 39 Backup 36 Browser 34 P Q C Quick Settings 13 Call Settings 29 Contacts 27 Restore 36 D Date & Time 25 E Export 28 F FCC 45 File Explorer 37 Flash 35 Forget Network 14 R S SAR 44 Scout 33 Search 12 Setup Wizard 33 SIP 29 Sound Recorder 37 Speed Dial 29 Storage Internal Share 22 Support 33 H T HAC 44 Hazardous Location 46 Text Entry 11 I Import 28 ISED RF Exposure
