User's Manual
Table Of Contents
- Using This Guide
- Virtual Office Overview
- Using Virtual Office Features
- Importing Certificates
- Using Two-Factor Authentication
- Using One-Time Passwords
- Using NetExtender
- User Prerequisites
- User Configuration Tasks
- Installing NetExtender Using the Mozilla Firefox Browser
- Installing NetExtender Using the Internet Explorer Browser
- Launching NetExtender Directly from Your Computer
- Configuring NetExtender Properties
- Configuring NetExtender Connection Scripts
- Configuring Proxy Settings
- Configuring NetExtender Log Properties
- Configuring NetExtender Advanced Properties
- Viewing the NetExtender Log
- Disconnecting NetExtender
- Upgrading NetExtender
- Changing Passwords
- Authentication Methods
- Uninstalling NetExtender
- Verifying NetExtender Operation from the System Tray
- Using the NetExtender Command Line Interface
- Installing NetExtender on MacOS
- Using NetExtender on MacOS
- Installing and Using NetExtender on Linux
- Installing and Using NetExtender for Windows Mobile
- Passwords in NetExtender Mobile
- Installing NetExtender on Android Smartphones
- Using NetExtender on Android Smartphones
- Related Documents
- Using Virtual Assist
- Understanding Virtual Assist
- Installing and Launching Virtual Assist
- Configuring Virtual Assist Settings
- Selecting a Virtual Assist Mode
- Launching a Virtual Assist Technician Session
- Performing Virtual Assist Technician Tasks
- Using Virtual Assist from the Customer View
- Using Virtual Assist in Unattended Mode
- Enabling a System for Virtual Access
- Using the Request Assistance Feature
- Using File Shares
- Managing Bookmarks
- Using Bookmarks
- Logging Out of the Virtual Office

5
SonicWALL SSL VPN 5.0 User Guide
Using This Guide
About this Guide
Welcome to the SonicWALL SSL VPN User’s Guide. This manual is a user's guide. It provides
information on using the SonicWALL SSL VPN user portal called Virtual Office that allows you
to create bookmarks and run services over the SonicWALL SSL-VPN security appliance.
Note Always check http://www.sonicwall.com/us/Support.html for the latest version of this manual
as well as other SonicWALL products and services documentation.
Organization of this Guide
The SonicWALL SSL VPN User’s Guide organization is structured into the following parts:
Chapter 1 Virtual Office Overview
This chapter provides an overview of new SonicWALL SSL-VPN security appliance user
features, NetExtender, File Shares, services, sessions, bookmarks, and service tray menu
options.
Chapter 2 Using Virtual Office
This chapter provides procedures on how to install NetExtender, working with the NetExtender
system tray, displaying the NetExtender log, configuring bookmarks, and using file shares.
Guide Conventions
The following conventions used in this guide are as follows:
Convention Use
Bold Highlights dialog box, window, and screen names. Also
highlights buttons. Also used for file names and text or
values you are being instructed to type into the interface.
Italic Indicates the name of a technical manual. Also indicates
emphasis on certain words in a sentence. Also, sometimes
indicates the first instance of a significant term or concept.