User's Manual
Table Of Contents
- Using This Guide
- Virtual Office Overview
- Using Virtual Office Features
- Importing Certificates
- Using Two-Factor Authentication
- Using One-Time Passwords
- Using NetExtender
- User Prerequisites
- User Configuration Tasks
- Installing NetExtender Using the Mozilla Firefox Browser
- Installing NetExtender Using the Internet Explorer Browser
- Launching NetExtender Directly from Your Computer
- Configuring NetExtender Properties
- Configuring NetExtender Connection Scripts
- Configuring Proxy Settings
- Configuring NetExtender Log Properties
- Configuring NetExtender Advanced Properties
- Viewing the NetExtender Log
- Disconnecting NetExtender
- Upgrading NetExtender
- Changing Passwords
- Authentication Methods
- Uninstalling NetExtender
- Verifying NetExtender Operation from the System Tray
- Using the NetExtender Command Line Interface
- Installing NetExtender on MacOS
- Using NetExtender on MacOS
- Installing and Using NetExtender on Linux
- Installing and Using NetExtender for Windows Mobile
- Passwords in NetExtender Mobile
- Installing NetExtender on Android Smartphones
- Using NetExtender on Android Smartphones
- Related Documents
- Using Virtual Assist
- Understanding Virtual Assist
- Installing and Launching Virtual Assist
- Configuring Virtual Assist Settings
- Selecting a Virtual Assist Mode
- Launching a Virtual Assist Technician Session
- Performing Virtual Assist Technician Tasks
- Using Virtual Assist from the Customer View
- Using Virtual Assist in Unattended Mode
- Enabling a System for Virtual Access
- Using the Request Assistance Feature
- Using File Shares
- Managing Bookmarks
- Using Bookmarks
- Logging Out of the Virtual Office
Using NetExtender
25
SonicWALL SSL VPN 5.0 User Guide
As new features are added, users must install the updated client to access all the features
supported by the new firmware. Likewise, if a new client is used with older firmware, some client
features may not be functional. For best results, the latest firmware should always be used with
the latest client.
Note Only rooted devices are supported for NetExtender Android in SonicWALL SSL VPN 5.0.
The rooting requirement is due to limitations and restrictions of the Android platform. A layer
3 VPN client like NetExtender requires root permission for certain necessary OS level
operations. Until a future version of the Android OS provides a flexible API to do these
operations without root access, the rooting requirement will remain.
Warning
Rooting your phone may void your warranty. Consult your contract or User’s Guide,
or call your service provider for more information.
User Configuration Tasks
SonicWALL NetExtender is a software application that enables remote users to securely
connect to the remote network. With NetExtender, remote users can virtually join the remote
network. Users can mount network drives, upload and download files, and access resources in
the same way as if they were on the local network.
The following sections describe how to use NetExtender on the various supported platforms:
Windows Platform Installation
• “Installing NetExtender Using the Mozilla Firefox Browser” section on page 26
• “Installing NetExtender Using the Internet Explorer Browser” section on page 30
Windows Platform Usage
• “Launching NetExtender Directly from Your Computer” section on page 34
• “Configuring NetExtender Properties” section on page 35
• “Configuring NetExtender Connection Scripts” section on page 36
• “Configuring Proxy Settings” section on page 38
• “Configuring NetExtender Log Properties” section on page 40
• “Disconnecting NetExtender” section on page 44
• “Upgrading NetExtender” section on page 44
• “Authentication Methods” section on page 44
• “Verifying NetExtender Operation from the System Tray” section on page 46
• “Using the NetExtender Command Line Interface” section on page 46
MacOS Platform
• “Installing NetExtender on MacOS” section on page 48
• “Using NetExtender on MacOS” section on page 50
Linux Platform
• “Installing and Using NetExtender on Linux” section on page 52