User's Manual
Table Of Contents
- Using This Guide
- Virtual Office Overview
- Using Virtual Office Features
- Importing Certificates
- Using Two-Factor Authentication
- Using One-Time Passwords
- Using NetExtender
- User Prerequisites
- User Configuration Tasks
- Installing NetExtender Using the Mozilla Firefox Browser
- Installing NetExtender Using the Internet Explorer Browser
- Launching NetExtender Directly from Your Computer
- Configuring NetExtender Properties
- Configuring NetExtender Connection Scripts
- Configuring Proxy Settings
- Configuring NetExtender Log Properties
- Configuring NetExtender Advanced Properties
- Viewing the NetExtender Log
- Disconnecting NetExtender
- Upgrading NetExtender
- Changing Passwords
- Authentication Methods
- Uninstalling NetExtender
- Verifying NetExtender Operation from the System Tray
- Using the NetExtender Command Line Interface
- Installing NetExtender on MacOS
- Using NetExtender on MacOS
- Installing and Using NetExtender on Linux
- Installing and Using NetExtender for Windows Mobile
- Passwords in NetExtender Mobile
- Installing NetExtender on Android Smartphones
- Using NetExtender on Android Smartphones
- Related Documents
- Using Virtual Assist
- Understanding Virtual Assist
- Installing and Launching Virtual Assist
- Configuring Virtual Assist Settings
- Selecting a Virtual Assist Mode
- Launching a Virtual Assist Technician Session
- Performing Virtual Assist Technician Tasks
- Using Virtual Assist from the Customer View
- Using Virtual Assist in Unattended Mode
- Enabling a System for Virtual Access
- Using the Request Assistance Feature
- Using File Shares
- Managing Bookmarks
- Using Bookmarks
- Logging Out of the Virtual Office
17
SonicWALL SSL VPN 5.0 User Guide
Using Virtual Office Features
This chapter provides details on how to use the features in the SonicWALL SSL VPN user
portal, including NetExtender, configuring bookmarks, accessing services, and using file
shares. This chapter contains the following sections:
• “Importing Certificates” section on page 17
• “Using Two-Factor Authentication” section on page 18
• “Using One-Time Passwords” section on page 21
• “Using NetExtender” section on page 23
• “Using Virtual Assist” section on page 77
• “Using File Shares” section on page 97
• “Managing Bookmarks” section on page 114
• “Using Bookmarks” section on page 121
• “Logging Out of the Virtual Office” section on page 141
Importing Certificates
If the SSL VPN gateway uses a self-signed SSL certificate for HTTPS authentication, then it is
recommended to install the certificate before establishing a NetExtender connection. If you are
unsure whether the certificate is self-signed or generated by a trusted root Certificate Authority,
SonicWALL recommends that you import the certificate.
The easiest way to import the certificate is to click the Import Certificate button at the bottom
of the Virtual Office home page. The following warning messages may be displayed:
Click Yes. The certificate will be imported.