User's Manual
Table Of Contents
- Using This Guide
- Virtual Office Overview
- Using Virtual Office Features
- Importing Certificates
- Using Two-Factor Authentication
- Using One-Time Passwords
- Using NetExtender
- User Prerequisites
- User Configuration Tasks
- Installing NetExtender Using the Mozilla Firefox Browser
- Installing NetExtender Using the Internet Explorer Browser
- Launching NetExtender Directly from Your Computer
- Configuring NetExtender Properties
- Configuring NetExtender Connection Scripts
- Configuring Proxy Settings
- Configuring NetExtender Log Properties
- Configuring NetExtender Advanced Properties
- Viewing the NetExtender Log
- Disconnecting NetExtender
- Upgrading NetExtender
- Changing Passwords
- Authentication Methods
- Uninstalling NetExtender
- Verifying NetExtender Operation from the System Tray
- Using the NetExtender Command Line Interface
- Installing NetExtender on MacOS
- Using NetExtender on MacOS
- Installing and Using NetExtender on Linux
- Installing and Using NetExtender for Windows Mobile
- Passwords in NetExtender Mobile
- Installing NetExtender on Android Smartphones
- Using NetExtender on Android Smartphones
- Related Documents
- Using Virtual Assist
- Understanding Virtual Assist
- Installing and Launching Virtual Assist
- Configuring Virtual Assist Settings
- Selecting a Virtual Assist Mode
- Launching a Virtual Assist Technician Session
- Performing Virtual Assist Technician Tasks
- Using Virtual Assist from the Customer View
- Using Virtual Assist in Unattended Mode
- Enabling a System for Virtual Access
- Using the Request Assistance Feature
- Using File Shares
- Managing Bookmarks
- Using Bookmarks
- Logging Out of the Virtual Office
Browser Requirements
11
SonicWALL SSL VPN 5.0 User Guide
The following table provides specific browser requirements.
To configure SonicOS SSL VPN firmware, an administrator must use a Web browser with
JavaScript, cookies, and SSL enabled.
Application Proxy
Features and Browser
Requirements
7
7
6
5
3
3
3
6
6
6
3
NetExtender
RDP5 (ActiveX)
RDP5 (Java 1.6.0_10+)
VNC (Java 1.6.0_10+)
Telnet (Java 1.6.0_10+)
SSHv1, SSHv2(Java 1.6.0_10+)
HTTP, HTTPS, FTP (Browser)
File Sharing (Browser)
File Sharing (Java 1.6.0_10+)
Citrix (ActiveX)
Citrix (Java 1.6.0_10+)
Virtual Assist
(Java not required)
RDP5 (Java 1.6.0_10)
Feature
OS Platform
Browser
Notes:
1 MacOS supports Virtual Assist on the client-side only.
Technician must be running a supported version of
Windows operating system.
How to read this table:
Minimum Recommended
Browser Versions:
browser
independent
Windows XP Windows Vista Windows 7 Linux MacOS X
browser
independent
(Java 1.6.0_10+)
(Java 1.6.0_10+)
browser
independent
(Java 1.6.0_10+)
1
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