User Guide

Page 76 SonicWALL Internet Security Appliance User’s Guide
In the Tools section, click the Diagnostic tab, and then select Tech Support Report
from the Choose a diagnostic tool menu. Four Report Options are available in the
Tech Support Report section:
• VPN Keys - saves shared secrets, encryption, and authentication keys to the report.
• ARP Cache - saves a table relating IP addresses to the corresponding MAC or
physical addresses.
• DHCP Bindings - saves entries from the SonicWALL DHCP server.
• IKE Info - saves current information about active IKE configurations.
1. Select Tech Support Report from the Choose a diagnostic tool menu.
2. Select the Report Options to be included with your e-mail.
3. Click Save Report to save the file to your system. When you click Save Report, a
warning message is displayed.
4. Click OK to save the file. Attach the report to your Tech Support Request e-mail.
integrated_manual.book Page 76 Friday, October 12, 2001 2:56 PM