User Guide

Page 72 SonicWALL Internet Security Appliance User’s Guide
1. Select Find Network Path from the Choose a diagnostic tool menu.
2. Enter the IP address of the device and click Go. The test takes a few seconds to
complete. Once completed, a message showing the results is displayed in the browser
window.
If the network path is incorrect, select the SonicWALL Intranet and Static Routes settings.
Note: Find Network Path requires an IP address. The SonicWALL DNS Name Lookup
tool can be used to find the IP address of a host.
Ping
The Ping test bounces a packet off a machine on the Internet back to the sender. This test
shows if the SonicWALL is able to contact the remote host. If users on the LAN are having
problems accessing services on the Internet, try pinging the DNS server, or another
machine at the ISP location. If this test is successful, try pinging devices outside the ISP.
This shows if the problem lies with the ISP connection.
integrated_manual.book Page 72 Friday, October 12, 2001 2:56 PM