User Guide

Page 164 SonicWALL Internet Security Appliance User’s Guide
SonicWALL ViewPoint includes everything you need to get up and running in one easy-to-
install product, including a Web server, syslog server, database and reporting software.
ViewPoint uses a Web-based interface and easily installs on any Windows NT or Windows
2000 computer on the network.
SonicWALL Per Incident Support
SonicWALL Per Incident Support offers fast, personal assistance for a single technical
support issue. SonicWALL Per Incident Support is ideal if you have a single problem that
requires a quick resolution. This support program minimizes network downtime by offering
immediate technical assistance for your configuration issues.
SonicWALL Premium Support
The SonicWALL Premium Support Program, based on a yearly subscription, provides the
best possible service to SonicWALL customers. It minimizes potential network downtime by
offering priority assistance from our knowledgeable support staff who provide expert
advice for setting up SonicWALLs in even the most complex networks. It also includes
advance swap shipment of defective products. SonicWALL Premium Support is an
excellent program if you rely heavily on network and Internet connectivity and cannot
afford network downtime.
SonicWALL Extended Warranty
SonicWALL Extended Warranty provides one additional year of warranty coverage and
continued access to SonicWALL Technical Support resources. There is no limit to how many
times the warranty can be extended. Once the warranty expires, additional warranty
coverage cannot be purchased.
SonicWALL Global Management System
SonicWALL Global Management System is a scalable, cost-effective solution that
extends the SonicWALL's ease of administration, giving you the tools to manage the
security policies of remote, distributed networks. SonicWALL GMS lets you administer the
SonicWALL at your corporate headquarters, branch offices and telecommuters from a
central location. SonicWALL GMS reduces staffing requirements, speeds up deployment,
and lowers delivery costs by centralizing the management and monitoring of security
policies. SonicWALL GMS uses a hierarchical structure to simplify the management of
SonicWALLs with similar security profiles. This gives you the flexibility to manage the
security policies of remote SonicWALLs on an individual, group or global level.
Visit SonicWALL's Web site at <http://www.sonicwall.com/products/services.html> for
more information about SonicWALL options and upgrades.
Contact your local reseller to purchase SonicWALL upgrades. A SonicWALL sales
representative can help locate a SonicWALL-authorized reseller near you.
Web:http://www.sonicwall.com E-mail:[e-mail]
Phone:[phone] or [phone] Fax: [phone]
integrated_manual.book Page 164 Friday, October 12, 2001 2:56 PM