UMA EM5000 Getting Started Guide PROTECTION AT THE SPEED OF BUSINESS™
SonicWALL UMA EM5000 Getting Started Guide This Getting Started Guide contains installation procedures and configuration guidelines for deploying the SonicWALL Universal Management Appliance EM5000 (SonicWALL UMA EM5000) in your network. The SonicWALL UMA EM5000 runs SonicWALL Global Management System, which is a Web-based application that can configure, manage, and monitor the status of thousands of SonicWALL Internet security appliances and non-SonicWALL appliances from a central location.
Document Contents This document contains the following sections: 1 Before You Begin - page 1 2 6 Connecting and Initializing the UMA EM5000 - page 9 3 7 Registering Your Appliance - page 19 4 9 Configuring the Role of Your Appliance - page 23 5 Using the SonicWALL GMS Management Interface - page 41 6 Managing SonicWALL Appliances - page 49 7 Reporting - page 57 8 9 Monitoring - page 63 9 Front Panel LCD Controls - page 73 10 Support and Training Options - page 77 11 Product Safety and Regu
Before You Begin In this Section: This section provides pre-configuration information before setting up your SonicWALL UMA EM5000.
Checking Package Contents Before setting up your SonicWALL UMA EM5000, verify that your package contains the following parts: SonicWALL UMA EM5000 Getting Started Guide Crossover Cable Ethernet Cable 1 2 3 4 5 6 7 Any Items Missing? Standard Power Cord* Front Bezel Keys Rack Mounting Kit (not pictured) If any items are missing from your package, please contact SonicWALL support. A listing of the most current support documents are available online at: http://www.sonicwall.com/us/Support.
Overview of the SonicWALL UMA EM5000 Front Panel D-Pad Controls Power Switch Provides up, left, right, and down buttons to navigate the LCD menu: Up/Down: Navigate lists Left: Cancel changes / return to previous Right: Accept changes Allows the SonicWALL appliance to be powered on or off Reset Button Reboots the SonicWALL appliance Universal Management Appliance Front Bezel Release Allows access to drive bays under the front bezel for addition/replacement of hard disks (requires use of included key)
Rear Panel Ethernet Port 1 Not authorized for use Power Supply Provides power connection using the supplied power cables USB Ports (2) For future use eSATA Port (1) VGA Port Not authorized for use unless explicitly instructed by a SonicWALL technical support representative For future use Ethernet Port 0 (Management/LAN) Provides configurable Gigabit-capable Ethernet connection to your local network Page 4 Overview of the SonicWALL UMA EM5000 Serial Port Provides access to a command line interface (CL
System Requirements Browser Requirements The SonicWALL UMA EM5000 comes with a default license to manage 10 nodes. You can purchase additional licenses on MySonicWALL. For more information on licensing additional nodes, visit: http://www.sonicwall.com/us/Products_Solutions.html The following browser requirements apply to client machines when accessing the SonicWALL UMA EM5000 or the SonicWALL GMS application: Database Requirements The SonicWALL UMA EM5000 comes installed with a built-in MySQL 5.
SonicWALL Platform and Firmware Support SonicWALL Platforms SonicWALL Firmware Version Firewall / UTM / VPN TZ Series NSA Series PRO Series SonicOS Enhanced 3.2 or newer SonicOS Standard 3.1or newer SonicWALL CSM Series SonicOS CF 2.0 or newer Legacy or older-generation models are not supported, such as, SonicWALL XPRS/XPRS2, SonicWALL SOHO2, SonicWALL Tele2, and SonicWALL PRO-VX.
GMS Gateway Recommendations A GMS gateway is a SonicWALL UTM appliance that allows for secure communication between the SonicWALL UMA EM5000 and managed appliance(s) using VPN tunnels. A GMS gateway is not required in all deployment scenarios, as described in this section. When deployed, the GMS gateway must be a SonicWALL VPNbased network security appliance running SonicOS Enhanced firmware or another VPN device that is interoperable with SonicWALL VPN.
Recording Configuration Information Before deploying the SonicWALL UMA EM5000, record the following configuration information for your reference. SMTP Server Address: The IP address or host name of your Simple Mail Transfer Protocol (SMTP) server. For example, mail.emailprovider.com. HTTP Web Server Port: The number of your Web server port if customized. The default port is 80. HTTPS Web Server Port: The number of your secure (SSL) Web server port if customized. The default port is 443.
Connecting and Initializing the UMA EM5000 2 In this Section: This section provides instructions for powering on your SonicWALL UMA EM5000, logging into the appliance management interface, running the Host Configuration Tool, and then connecting the appliance to your local network.
Powering On Your Appliance Powering Off Your Appliance Perform the following steps to turn on your SonicWALL UMA EM5000 appliance: 1. Plug the supplied power cable into the back of the SonicWALL UMA EM5000. 2. Plug the other end of the power cable into an AC socket. The SonicWALL UMA EM5000 automatically powers on and begins the initial boot process. The boot process may take several minutes to complete when powering on the SonicWALL UMA EM5000 for the first time.
6. Management Station Ethernet Port (in the rear) 3. 4. Open a Web browser on your management computer. Enter http://192.168.168.169/appliance/ (the default IP address of the SonicWALL UMA EM5000) in the Location or Address bar. The SonicWALL UMA EM5000 appliance management login screen displays. The first time you log in to the appliance, you must change the password. The login page re-displays with the default login credentials prepopulated.
Using the Host Configuration Tool The Host Configuration Tool is a wizard that takes you through several basic steps to get your SonicWALL UMA EM5000 configured for your network. The wizard starts automatically after you log in for the first time and change the admin password. You can cancel the wizard at this time, which leaves the default configuration on the appliance and prevents the wizard from automatically starting again.
3. In the Network Settings screen, configure the network settings for the SonicWALL UMA EM5000, and then click Next. Enter network settings values for the following fields: • Hostname – A descriptive name for this appliance • Domain – In the form of “sonicwall.com”; this domain is not used for authentication • IP Address – The static IP address for the eth0 interface of the appliance • Subnet Mask – In the form of “255.255.255.
5. In the Summary screen, verify the settings. Click Back to make changes on a previous screen, or click Apply to accept the settings. 6. Wait for the settings to be applied, possibly for a few minutes. The screen displays a progress bar until it finishes, and then displays the status. Note: If you modified the DNS settings, the services on the appliance will restart when the changes are applied, causing a momentary connectivity loss to the Web server.
Connecting the SonicWALL UMA EM5000 to Your Network To connect the SonicWALL UMA EM5000 to your network and access the appliance management interface from a management computer on your LAN, perform the following steps: 1. 2. 3. 4. 5. 6. If you are using the same management computer that you used for initial configuration, unplug the crossover cable from the management computer and from the SonicWALL UMA EM5000.
The following network diagram illustrates how the SonicWALL UMA EM5000 connects to an example network: X0 X1 X2 X3 X4 X5 X6 X0 X1 X2 X3 X4 X5 X6 X0 X1 X2 X3 X4 X5 X6 link/spd activity Universal Management Appliance TZ 210 UMA EM5000 UMA Appliance / Database Management Console San Jose, USA Page 16 Connecting the SonicWALL UMA EM5000 to Your Network
Configuring a Static IP Address on Your Management Computer This section is provided for your reference when preparing to log in for the first time to your SonicWALL UMA EM5000. Complete the following steps to configure your management computer with a static IP address: Windows Vista 1. 2. 3. 4. 5. 6. 7. On the Windows Start menu, right-click Network and select Properties. In the Tasks menu, click Manage network connections. The Network Connections window displays.
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Registering Your Appliance 3 In this Section: This section provides instructions for registering your SonicWALL UMA EM5000 appliance.
Creating a MySonicWALL Account Registering Your Appliance A MySonicWALL account is required for product registration. If you already have an account, continue to the Registering Your Appliance section. Perform the following steps to create a MySonicWALL account: You must register your SonicWALL UMA EM5000 on MySonicWALL before you can run SonicWALL GMS on it. Registration is performed using the appliance management interface.
3. Type a descriptive name for the appliance into the Friendly Name field and then click Submit. The Serial Number field is automatically populated. 5. Click Continue. 6. On the License Summary page, verify that SonicWALL GMS is now licensed on your appliance. Note: If this is the first SonicWALL UMA EM5000 that you have registered, the Friendly Name for this appliance will also be used as the name for the distributed deployment.
Registering as an Associated Component 4. The next registration page prompts you to associate this SonicWALL GMS component with an existing deployment, or create a new GMS deployment instance. Select the Select from existing Deployments radio button. To register a SonicWALL UMA EM5000 as an associated component of an existing SonicWALL GMS deployment, perform the following steps: 5. 1. 6. Select the desired deployment for the association from the drop-down list and then click Submit. Click Continue.
Configuring the Role of Your Appliance 4 In this Section: This section provides information about configuring the role for your SonicWALL UMA EM5000, as well as information about deployment settings and services.
Overview of SonicWALL UMA EM5000 Roles The role that you assign to your SonicWALL UMA EM5000 defines the SonicWALL Universal Management Suite services that it will provide. SonicWALL GMS uses these services to perform management, monitoring, and reporting tasks.
The initial Deployment > Role page is shown below: Using the Role Configuration Tool The Role Configuration Tool is a wizard that guides you through the process of defining the deployment role for your SonicWALL UMA EM5000 appliance. Your system must be registered and licensed for SonicWALL GMS to run the Role Configuration Tool.
• The Wizards button in the top right corner of the page provides access to the Role Configuration Tool. To use the Role Configuration Tool, perform the following steps: 1. 2. 3. Page 26 Using the Role Configuration Tool Log in to the appliance management interface and navigate to the System > Status page. Click the Click here link at the top of the page. In the Introduction page of the Role Configuration Tool, click Next.
4. In the Setup Type page, select Yes if you are adding this system to an existing SonicWALL GMS deployment on one or more systems. Selecting Yes indicates to the wizard that there is an existing SonicWALL GMS database on another server. Select No if this appliance is part of a new SonicWALL GMS deployment or is the only system in your GMS deployment. Click Next. Note: If you selected Yes, skip step 5 and proceed to step 6. 5. 6.
7. In the Database Configuration page, enter the database parameters that are required for the selected role. The database fields will vary depending on your previous selections. Certain fields will be prepopulated if you made a choice of role that automatically includes the MySQL database or if you chose Include Database (MYSQL). Page 28 Using the Role Configuration Tool For a MySQL instance, additional fields are available for configuring the database administrator credentials.
8. 9. When finished entering the database parameters, click Next. In the Other Configuration page, the fields vary depending on the selected role, as follows: • Gateway Parameters – Required for All in One, Console, and Agent roles • Syslog Server Parameters - Required for All in One, Console, Agent, and Syslog Collector roles • SMTP Parameters - Required for All in One and Console roles Enter the GMS Gateway IP address and connection password, if you are using a GMS gateway.
14. Wait for the settings to be applied. The screen displays a progress bar until it finishes, and then displays the status. This phase can take up to 10 minutes, especially if the database was included in the deployment. Page 30 Using the Role Configuration Tool 15. Click Close to exit the Role Configuration Tool.
Manually Configuring the System Role Configuring the All In One Role You can configure the role of the SonicWALL UMA EM5000 appliance without using the Role Configuration Tool. All In One deployments are ideal for managing a small number of SonicWALL appliances or for test environments. However, SonicWALL recommends that you use a multi-system, distributed deployment in production environments, with the database on a dedicated server and the other services on one or more systems.
To deploy your SonicWALL UMA EM5000 in the All In One role, perform the following steps in the appliance management interface: 1. 2. 3. 4. 5. 6. 7. Navigate to the Deployment > Role page. Under Host Role Configuration, select the All In One radio button. If this SonicWALL UMA EM5000 will connect to managed appliances through a GMS gateway, type the gateway IP address into the GMS Gateway IP field. To determine if a GMS gateway is required, see the GMS Gateway Recommendations section, on page 7.
Configuring the Console Role The Console role is used in a multi-server, distributed SonicWALL GMS deployment. In this role, the SonicWALL UMA EM5000 will run all SonicWALL Universal Management Suite services except for the Database service. In this scenario, the Database role is assigned to a separate appliance or server.
Configuring the Agent Role The Agent role can be used in a distributed deployment of SonicWALL GMS. The primary functions of this role include the following: • • • • Manages units by acquiring them, pushing configuration tasks to the units and tracking their up/down status Performs monitoring based on ICMP probes, TCP probes, and SNMP OID retrievals Collects and stores syslog messages Performs report summarization 2. The following SonicWALL Universal Management Suite services run on an Agent system: 3.
Configuring the Monitor Role Configuring the Syslog Collector Role The Monitor role is used to dedicate the SonicWALL UMA EM5000 to monitoring appliances and applications in a multiserver SonicWALL GMS deployment. The monitoring is based on ICMP probes, TCP probes, and SNMP OID retrievals. The Syslog Collector role can be assigned to a SonicWALL UMA EM5000 in a multi-server deployment of SonicWALL GMS.
To deploy your SonicWALL UMA EM5000 in the Syslog Collector role, perform the following steps in the appliance management interface: 1. Navigate to the Deployment > Role page. Under Host Role Configuration, select the Syslog Collector radio button. 2. If this SonicWALL UMA EM5000 listens for syslog messages on a non-standard port, type the port number into the Syslog Server Port field. The default port is 514. To include the MySQL database on this system, select the Include Database (MYSQL) checkbox.
To configure the database settings for any role, perform the following steps in the appliance management interface: 1. 2. 3. Navigate to the Deployment > Role page and select the role for this appliance. To run the MySQL database on this SonicWALL UMA EM5000, select the Include Database (MYSQL) checkbox. To use a MySQL or Microsoft SQL Server database on another system, do not select this checkbox.
Configuring Deployment Settings 4. This section describes the settings available on the Deployment > Settings page of the appliance management interface. After the appliance restarts, use the new port to access the appliance management interface.
Starting and Stopping Host Services To change the current state of a service, perform the following steps: You can stop, start, or restart any of the SonicWALL UMS services on the Deployment > Services page of the appliance management interface. The page displays different services depending on the role of the appliance. The image below shows all nine services running on an All In One system: 1. 2.
Page 40 Starting and Stopping Host Services
Using the SonicWALL GMS Management Interface 5 In this Section: This section provides information about the SonicWALL GMS management interface. The SonicWALL GMS application runs on the SonicWALL UMA EM5000.
Accessing the Correct Management Interface The SonicWALL UMA EM5000 comes installed with two separate management interfaces: • SonicWALL UMA Appliance Management Interface – Used for system management of the appliance, including registration and licensing, setting the admin password, creating backups, restarting the appliance, configuring network settings, selecting the deployment role, and configuring other system settings.
Switching Between Management Interfaces On appliances deployed in the All In One or Console role, you can easily switch between the appliance management interface and the SonicWALL GMS management interface. The login page of each interface provides a link to the login page of the other interface. SonicWALL GMS Management Interface Introduction SonicWALL GMS is a Web-based application that runs on the SonicWALL UMA EM5000.
SonicWALL GMS Login Screen SonicWALL GMS Navigation Tabs The SonicWALL GMS management interface login screen allows you to securely login to SonicWALL GMS using your User ID and Password. After you have registered your SonicWALL UMA EM5000 and it is licensed for SonicWALL GMS, the SonicWALL GMS login screen is the first screen that displays each time you access the SonicWALL GMS management interface using a Web browser on your management computer.
Left Pane Overview The left pane of the SonicWALL GMS management interface provides a tree control that displays the current view and a list of managed appliances within the current tab. The left pane is only displayed for the three appliance tabs: Firewalls, SSL-VPNs and CDPs. The current category and view are indicated by a blue highlighting. The left pane tree control provides the ability to switch between views and displays the current state of each appliance under management.
Right Pane Overview Description of Managed Appliance States The right pane displays the available status or tasks based on the current selection of navigational tab, left pane and center pane options. Configurations performed in the right pane modify global, group or appliance settings. For example, the right pane image below displays the status and tasks available for the Policies navigation tab, left pane selection GlobalView, and center pane selection System > Status.
Two blue boxes with a clock indicate that tasks are currently scheduled to execute at a future time on one or more appliances within the group. Two red boxes indicate that one or more appliance in the group is no longer sending heartbeats to SonicWALL GMS. One blue box with a clock indicates that one or more tasks are scheduled on the appliance.
Page 48 Description of Managed Appliance States
Managing SonicWALL Appliances 6 In this Section: SonicWALL appliances must be running supported firmware to be managed using SonicWALL GMS. For information about configuring other SonicWALL appliances for management, see the SonicWALL GMS Administrator’s Guide.
Configuring a SonicWALL NSA 2400 for Management The SonicWALL gateway security (firewall) appliance under management by SonicWALL GMS must be running SonicOS Standard or Enhanced 2.0 or later.
4. 5. 6. Type the SonicWALL GMS syslog server port in the GMS Syslog Server Port field. The default port is 514. Leave the box next to Send Heartbeat Status Messages Only unchecked, unless you don’t want to receive reports for this managed appliance. If your SonicWALL UMA EM5000 appliance is directly accessible from the SonicWALL NSA 2400 appliance, leave the checkbox next to GMS behind a NAT Device unchecked.
• If the SonicWALL appliance will be managed through an existing tunnel or is on the same network as the SonicWALL UMA EM5000 appliance, select Existing Tunnel. Verify that a tunnel has been created between the SonicWALL UMA EM5000 subnet and the appliance. Note: If HTTPS management mode is specified, ensure that • If the SonicWALL appliance will be managed using HTTPS, select HTTPS.
Adding a SonicWALL NSA 2400 to SonicWALL GMS To add your appliance to SonicWALL GMS, perform the following steps: 1. 2. Log in to the SonicWALL GMS management interface. Expand the SonicWALL GMS tree and select the group to which you will add the SonicWALL appliance. Then, rightclick the group and select Add Unit from the pop-up menu. To add the appliance independently from any group, rightclick an open area in the left pane and select Add Unit. The Add Unit dialog box appears. 3.
The new SonicWALL appliance displays in the left pane of the SonicWALL GMS interface as a yellow icon, which means the unit has not been acquired by SonicWALL GMS. After the appliance has been acquired, the icon will either turn red, indicating that the appliance status is down, or blue, indicating that the appliance status is up. You can view the status of the acquisition process in the System > Status screen of the managed appliance available in the center pane of the SonicWALL GMS management interface.
6. 7. Enter the desired interval for sending heartbeats to the SonicWALL GMS server, in seconds, in the Heartbeat Interval (seconds) field. The maximum heartbeat interval is 86400 (24 hours). Click Accept. 6. 7. 8. Adding a SonicWALL SSL-VPN 2000 to SonicWALL GMS 9. To add your appliance to the SonicWALL GMS system, perform the following steps: 10. 1. 2. 11. 3. 4. 5. Log in to the SonicWALL GMS management interface. Click the SSL-VPN tab at the top of the management interface.
The new SonicWALL SSL-VPN appliance displays in the left pane of the SonicWALL GMS interface as a yellow icon, which means the unit has not been acquired by SonicWALL GMS. After the appliance has been acquired, the icon will either turn red, indicating that the appliance status is down, or blue, indicating that the appliance status is up.
Reporting 7 In This Section: This section contains information about SonicWALL Universal Management reporting.
Overview of SonicWALL GMS Reporting SonicWALL GMS reporting complements SonicWALL GMS monitoring and other SonicWALL Internet security offerings by providing detailed and comprehensive reports of network activity. SonicWALL GMS reporting allows you to review network access, enhance security, and anticipate future bandwidth needs. SonicWALL GMS reporting is available for appliances on the Firewall and SSL-VPN tabs, using the Reports tab in the center pane of the SonicWALL GMS management interface.
The SonicWALL GMS reporting feature receives its information from the stream of syslog data sent by each SonicWALL appliance, processes the data, and stores it. SonicWALL GMS Reporting can be enabled or disabled.
FTP Usage The amount of FTP usage that occurs through the selected appliances. Mail Usage The amount of mail usage that occurs through the selected SonicWALL appliances. VPN Usage The amount of VPN usage that occurs through the selected SonicWALL appliances. Attacks The number of attacks that were directed at or through the selected appliances, including denial of service attacks, intrusions, probes, and other malicious activity directed at the appliance or computers on the LAN or DMZ.
Using the SonicWALL GMS Summarize Now Feature The Summarize Now feature allows the administrator to force the summarizer to process all data received since the last summarization. This can be done in order to display report data that has not yet been processed. The SonicWALL GMS Summarize Now feature is located in the Console tab under Reports > Summarizer. The SonicWALL GMS Summarizer creates summary reports by default every 8 hours.
4. 5. 6. Navigate to Log > View Logs. Search for the message Report Data Summarized to verify that the Summarize Now action has completed. When Summarize Now has completed, navigate to the Firewall or SSL-VPN tab at the top of the screen. In the left-most pane, click GlobalView or click a managed appliance. Click the Reports tab in the center pane. Alert: You may see incomplete data if you view the Summary section of a selected report before the Summarize Now process is complete.
Monitoring 8 In this Section: This section contains information about SonicWALL Universal Management monitoring.
Overview of SonicWALL GMS Monitoring The SonicWALL GMS monitoring feature is used for real-time monitoring of SonicWALL appliances, VPN tunnels, network devices, and syslog information. Monitoring critical network events and activity, such as security threats, inappropriate Web use, and bandwidth levels, is an essential component of network security.
The SonicWALL monitoring feature provides the following configurable monitors: GMS Navigation VPN Monitor Net Monitor Real-Time Syslog Monitoring a SonicWALL NSA 2400 Using SNMP Provides a detailed, graphical map of the SonicWALL GMS security management deployment, including the GMS database, GMS console, GMS agents, remotely managed SonicWALL appliances and the primary and back-up management tunnels.
Enabling SNMP on the Target Appliance 1. 2. Log in to the SonicWALL NSA 2400. Navigate to System > Administration and select the Enable SNMP checkbox. 4. SNMP is now configured. 5. 6. Note: If a SonicWALL appliance is already under SonicWALL GMS management, you can select the Enable SNMP checkbox and not provide the host information in the SNMP Settings page displayed by clicking Configure. 3. To configure custom SNMP settings, click the Configure button next to Enable SNMP.
Enabling SNMP Monitoring in SonicWALL GMS 3. Click the Add button and select Add GMS Device. The Add GMS Device Wizard displays. Tip: You can also add appliances to Net Monitor when you add the appliance by clicking the checkbox next to Add this unit to Net Monitor. Alternatively, if an appliance is already added to SonicWALL GMS, you can right click the appliance and select Add to Net Monitor. To add an appliance that will use SNMP monitoring in SonicWALL GMS, perform the following steps: 1. 2.
4. In the All Devices by Views column, select the Sonicwall appliance and click the right arrow to add the device to the Selected GMS Devices column. Page 68 Monitoring a SonicWALL NSA 2400 Using SNMP 5. Click Next. The Add GMS Device Wizard Monitor Information page displays.
6. Select the Add a New Category radio button and type in a category name, for example, Firewalls. 7. Select the priority of the SonicWALL appliance(s) from the Category Priority list box, either High, Medium, or Low. From the Monitoring Type drop-down, select SNMP. Enter a Monitor Port. The default monitor port is 161. 8. 9. Click the Advanced button to configure the following SNMP fields: Community Enter the community name. Retry Enter the time to retry, in seconds.
SNMP Version Select the version of SNMP to be used, either v1, v2c, or v3. 12. Specify the ideal response time of the appliance, in milliseconds, in the Ideal Response Time (in msecs.) field. The default ideal response time is 1,000 msecs. MIB(s) Select the MIB(s) you wish to use for polling information. Note: Appliances that take between 1 and 1.5 times the ideal User Name Enter a user name (for SNMP v3 only).
Monitoring an FTP Server Using Ping 3. To monitor an FTP server using Ping, add the appliance to SonicWALL GMS, then perform the following tasks: 1. 2. Click the Add button and select Add Non-GMS Device. The Add Non-GMS Device Wizard displays. Click the Monitor tab at the top of the screen. In the center pane, navigate to Tools > Net Monitor. 4. 5. 6. Select the radio button next to Add Specific to add by the FTP server using its name and host.
7. Click Next. The Add Non-GMS Device Wizard Monitor Information page displays. Note: Appliances that take between 1 and 1.5 times the ideal response time will be labeled slow, and appliances that take between 1.5 and 2 times the ideal response time will be labeled very slow. 8. Select the radio button next to Add a New Category and type in a category name, for example, FTP. 9. Select the priority of the FTP server from the Category Priority list box, either High, Medium, or Low. 10.
Front Panel LCD Controls 9 In this Section: This section provides information about using the LCD controls on the front panel of the SonicWALL UMA EM5000.
Front Panel Control Features Using the Main Menu The SonicWALL UMA EM5000 appliance is equipped with a front panel interface that allows an administrator to customize certain aspects of the appliance or simply monitor its status without having to log into it through a separate terminal. Upon booting, the LCD display will initially show the Main Menu. The menu is made up of four options: Contains basic status values including system resources, connections, and port configuration values.
About the Status Menu The Status menu allows you to view specific aspects of the appliance. The LCD cycles through the Status list by default when no other menu is in use. You can also navigate the list using the Up and Down buttons.
Using the Restart Option When you select Restart from the Main Menu, you are asked to confirm the appliance restart. Press the Right button for yes or the Left button for no. Using the Shutdown Option When you select Shutdown from the Main Menu, you are asked to confirm the appliance shutdown. Press the Right button for yes or the Left button for no.
10 Support and Training Options In this Section: 10 This section provides SonicWALL support and training information.
Customer Support Knowledge Portal SonicWALL offers Web-based and telephone support to customers who have a valid Warranty or who purchased a Support Contract. Please review our Warranty Support Policy for product coverage. SonicWALL also offers a full range of consulting services to meet your needs, from our innovative implementation services to traditional statement of work-based services.
SonicWALL Live Product Demos For further information, visit: http://livedemo.sonicwall.
User Forums The SonicWALL User Forums is a resource that provides users the ability to communicate and discuss a variety of security and appliance subject matters.
Training For further information, visit: http://www.sonicwall.com/us/training.html SonicWALL offers an extensive sales and technical training curriculum for Network Administrators, Security Experts and SonicWALL Medallion Partners who need to enhance their knowledge and maximize their investment in SonicWALL Products and Security Applications.
Related Technical Documentation SonicWALL user guide reference documentation is available at the SonicWALL Technical Documentation Online Library: http://www.sonicwall.com/us/Support.
SonicWALL Secure Wireless Network Integrated Solutions Guide This 512 page book is available in hardcopy. Order the book directly from Elsevier Publishing at: http://www.sonicwall.com/us/products/resources/11427.html The Official Guide to SonicWALL’s market-leading wireless networking and security devices.
Page 84 SonicWALL Secure Wireless Network Integrated Solutions Guide
11 Product Safety and Regulatory Information 11 In this Section: This section provides safety, regulatory, trademark, and copyright information.
Mounting the SonicWALL UMA EM5000 Montage-Anweisungen auf Deutsch When mounting your SonicWALL UMA EM5000: Weitere Hinweise zur Montage der Modell: • Vergewissern Sie sich, dass das Rack für dieses Gerät geeignet ist und verwenden Sie das vom Rack-Hersteller empfohlene Montagezubehör. • Verwenden Sie für eine sichere Montage vier passende Befestigungsschrauben, und ziehen Sie diese mit der Hand an.
Replacing a Single Hard Drive You can order a replacement hard drive from SonicWALL for your SonicWALL UMA EM5000. The 750GB replacement hard drive can be inserted into any drive slot on your SonicWALL UMA EM5000. You can insert the drive while the appliance is powered on. The front bezel on the SonicWALL UMA EM5000 covers the drive slots. The bezel can be unlocked with the front bezel security key supplied with the appliance. 3.
Inserting the Replacement Drive into the SonicWALL UMA EM5000 Warning: Do not insert anything other than the SonicWALL approved hard drive into the SonicWALL UMA EM5000. To view the hard drive array and insert the replacement drive into the SonicWALL UMA EM5000, perform the following steps: 1. 2. 3. 4. 5. 6. Remove the hard drive and the drive number stickers from the replacement drive shipping carton. Depending on which drive you are replacing, apply the appropriate sticker to the drive handle.
Safety and Regulatory Information Regulatory Model/Type Product Name 1RK19-066 UMA EM5000 Unauthorized Ports Do not plug devices into any ports (other than those indicated) unless explicitly instructed to do so by a SonicWALL technical support representative. Doing so may void your warranty.
FCC Part 15 Class A Notice This equipment was tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy.
CISPR 22 (EN 55022) Class A Complies with EN 55022 Class A and CISPR22 Class A. This is a class A product. In a domestic environment, this product may cause radio interference in which case the user may be required to take adequate measures. Declaration of Conformity Application of council Directive Standards to which conformity is declared 2004/108/EC (EMC) and 2006/95/ EC (LVD) Regulatory Information for Korea All products with country code “” (blank) and “A” are made in the USA.
Lithium Battery Warning The Lithium Battery used in the SonicWALL Internet security appliance may not be replaced by the user. The SonicWALL must be returned to a SonicWALL authorized service center for replacement with the same or equivalent type recommended by the manufacturer. If, for any reason, the battery or SonicWALL Internet security appliance must be disposed of, do so following the battery manufacturer's instructions.
Copyright Notice Trademarks © 2009 SonicWALL, Inc. SonicWALL is a registered trademark of SonicWALL, Inc. All rights reserved. Microsoft Windows Vista, Windows XP, Windows Server 2000, Windows Server 2003, Internet Explorer, and Active Directory are trademarks or registered trademarks of Microsoft Corporation.
Page 94 Trademarks
SonicWALL, Inc. 1143 Borregas Avenue T +1 408.745.9600 Sunnyvale CA 94089-1306 F +1 408.745.9300 PN 232-001638-50 Rev A 2/09 www.sonicwall.com PROTECTION AT THE SPEED OF BUSINESS™ ©2009 SonicWALL, Inc. is a registered trademark of SonicWALL, Inc. Other product names mentioned herein may be trademarks and/or registered trademarks of their respective companies. Specifications and descriptions subject to change without notice.
