SonicWALL Backup and Recovery Solutions BACKUP & RECOVERY CDP 6080 / CDP 6080B Getting Started Guide DYNAMIC SECURITY FOR THE GLOBAL NETWORK ™
SonicWALL CDP 6080 / 6080B Getting Started Guide This Getting Started Guide contains installation procedures and configuration guidelines for deploying a SonicWALL Continuous Data Protection (CDP) appliance into an existing or new network. The SonicWALL CDP appliance backs up data as changes occur or on a schedule. Data is backed up first to your local SonicWALL CDP appliance, and then optionally to a secure offsite location*.
Pre-Configuration Tasks 1 In this Section: This section describes the SonicWALL CDP appliance and related components. Review this section before setting up your SonicWALL CDP 6080 appliance.
Checking CDP 6080 Package Contents Before setting up your SonicWALL CDP appliance, verify that your package contains the following parts: 1 2 3 SonicWALL CDP 6080 Appliance Getting Started Guide Ethernet Cable 4 5 6 (2) Standard Power Cords* Front Bezel Keys Rack Mounting Kit 1 Any Items Missing? If any items are missing from your package, please contact SonicWALL support. A listing of the most current support documents are available online at:
Overview of the SonicWALL CDP Appliance Front Panel Power Switch D-Pad Controls Allows the SonicWALL CDP appliance to be powered on or off Provides up, left, right, and down buttons to navigate the LCD menu: Up/Down: Navigate lists Left: Cancel changes / return to previous Right: Accept changes Front Bezel Release Allows access to drive bays under the front bezel for addition/replacement of hard disks (requires use of included key) LCD Display Reset Button Reboots the SonicWALL CDP appliance LED Indi
Rear Panel Dual Power Supplies Provides redundant power connection using the supplied power cables Serial Port Provides access to a command line interface (CLI) with DB-9 CLI cable (not included) Ethernet Port 1 Not authorized for use VGA Port Not authorized for use unless explicitly instructed by a SonicWALL technical support representative Page 4 Overview of the SonicWALL CDP Appliance Ethernet Port 0 (Management/LAN) Provides configurable Gigabit-capable Ethernet connection to your local network
Front Bezel Control Features The SonicWALL CDP appliance is equipped with a front panel bezel interface that allows an administrator to customize certain aspects of the appliance or simply monitor its status without having to log into it through a separate terminal. Main Menu Status Upon booting, the LCD display initially shows the Main Menu. The menu is made up of two options: The Status menu allows you to view specific aspects of the appliance. Once selected, the LCD displays the Status List.
Configure The Configure Menu allows you to configure specific aspects of the appliance. Once selected, the LCD displays a PIN request. After entering a new value for a setting in the configuration menu, you are asked if you want to commit changes. Using the 4-way D-pad, press the Right button for yes or the Left button for no. Note: The Default PIN is 76642. This number spells SONIC on a phone keypad. The PIN number can be changed from the System > Administration page.
Setting Up the SonicWALL CDP Appliance 2 In this Section: This section contains the following subsections: • • • • • • • • What You Need to Begin - page 8 Registering Your SonicWALL CDP Appliance on MySonicWALL - page 8 Determining Network Information - page 12 Powering On and Connecting to the Appliance - page 13 Configuring Appliance Settings - page 15 Connecting the SonicWALL CDP Appliance to Your Network - page 18 Configuring Mail Settings - page 19 Activating Your SonicWALL CDP Appliance - page 20
What You Need to Begin A computer that meets or exceeds the following requirements: • Pentium III 450 MHZ processor • 256 MB of RAM • 40 MB of free disk space • A broadband Internet connection (DSL, cable, T1, or other) • A 10/100 Base-T Ethernet hub / router • Microsoft Windows 7, Vista, XP, Server 2008, Server 2003* *For the latest list of supported Windows operating systems and service packs, refer to the SonicWALL CDP Release Notes and the following webpage:
2. Enter your MySonicWALL account credentials in the Username and Password fields and then click the Submit button. Product Group Select a product group from the drop-down menu. This product group is a logical collection of SonicWALL products that are managed by a user group, defined on MySonicWALL. Authentication Code Enter your authentication code, found on the bottom of your SonicWALL CDP appliance (just below the serial number).
5. Click the Submit button. The message “Please select an offsite backup location” displays: Alert: If you change the offsite data backup location, the data that was saved in the previous location is lost. 7. 6. Click the Submit button. The Service Management page is displayed. In the Location drop-down menu, select an offsite data backup location, either NORTH AMERICA - WEST or Europe. Note: You will need the Registration Code during initial configuration of your SonicWALL CDP.
The activation status displays with the expiration date and offsite capacity. Activating Offsite Data Backup Service The SonicWALL CDP Offsite Data Backup Service is an optional offsite backup and recovery solution. Perform the following steps to activate your Offsite Data Backup Service: 1. On the Service Management page in MySonicWALL, scroll down to Applicable Services. If you do not have an Offsite Data Backup Service activation key, click the Buy icon or contact your SonicWALL vendor.
Determining Network Information Before continuing, determine the following network configuration information and record it for your reference: Networking Information CDP IP Address: _____________________ General Information Select an available static IP address for your SonicWALL CDP appliance that is within the range of your local subnet.
Powering On and Connecting to the Appliance 6. 7. After registering your SonicWALL CDP appliance on MySonicWALL, you are ready to turn on the appliance and connect a computer to it for initial configuration. 1. 2. 3. Place the SonicWALL CDP appliance and your management computer next to each other for the initialization process. Set the LAN IP address of your management computer to a static IP address on the 192.168.168.0/24 subnet, such as 192.168.168.50.
Configuring a Static IP Address on Windows Complete the following steps to configure your management computer with a static IP address: Windows 7 Windows XP 1. 2. 1. 3. 4. 5. 6. 7. 8. 9. Open a My Computer window. Type Network Connections into the location bar at the top of the window and press Enter. The window changes to the Control Panel > All Control Panel Items > Network Connections folder. In the Network Connections window, double-click Local Area Connection.
Configuring Appliance Settings After registering your SonicWALL CDP on MySonicWALL and connecting a management computer to it, you are ready to configure the appliance for use on your network. Configuring Local Time Zone Settings 1. 2. On the System > Settings page, click the Time tab. Complete the fields as described in the table below, then click Apply. Changing the Administrator Password Field Description 1. 2.
Configuring the Appliance Host Name and Domain 1. To allow access to your SonicWALL CDP appliance by fully qualified domain name (FQDN), you must configure a unique host name and set the domain. 2. 1. 2. 3. 4. 5. In the Web management interface, click Network in the navigation pane, and then click Settings. On the Summary tab, type the host name for the CDP appliance into the Host Name field. Type the domain used by the appliance into the Host Domain field.
1. 2. In the Web management interface, click Network in the navigation pane, and then click Settings. On the Interface tab, click the Configure icon for the eth0 interface. 5. 6. In the Default Gateway field, enter the IP address of the default gateway (usually a firewall) for your local network. Click OK. A Processing indicator is displayed, but your session is already disconnected and you do not need to wait.
Connecting the SonicWALL CDP Appliance to Your Network Your SonicWALL CDP appliance is designed to operate in most network deployments with minimal configuration. SonicWALL Network Security Appliance LAN SonicWALL CDP Local Clients Local Servers Network Security Appliance SonicWALL CDP Appliance NSA DMZ Web Servers Email Servers Internet WAN Remote VPN Users Remote Backup Server LAN DMZ WAN Perform the following steps to physically connect your SonicWALL CDP appliance to your network: 1. 2.
Configuring Mail Settings 5. Mail settings are required for the administrator to receive email alerts. The Alerts tab already contains default alert settings. Complete the fields as described in the table below: Field Server Type in the name or IP address of the mail server; for example, mail.company.com. Recipient Email Address Type in the email address of the administrator for the SonicWALL CDP appliance.
Activating Your SonicWALL CDP Appliance 3. Type the product registration code from MySonicWALL into the Registration Code field. 4. Click the Register button. Perform the following steps to activate your SonicWALL CDP appliance. You will need the product registration code that you obtained in Registering Your SonicWALL CDP Appliance on MySonicWALL - page 8 to complete this section.
Installing and Verifying SonicWALL CDP Agent 3 In this Section: This section provides instructions for installing the SonicWALL CDP Agent software and testing backup functionality with your SonicWALL CDP appliance.
SonicWALL CDP User Interfaces SonicWALL provides the following user interfaces for managing the features and functionality of the SonicWALL CDP: SonicWALL CDP Web Management Interface—Accessed through a browser, this Web-based interface runs on the appliance and is used by the SonicWALL CDP administrator to configure local and global policies, obtain logs and reports, set email notifications and other administrative settings, configure network settings, access system diagnostics, and manage agent machines.
5. 6. Locate the CDP Agent Software link for your agent machine (Windows/Mac/Linux) under Description in the Available Software section of the page. Depending on your browser, either click or right-click on the desired Agent software link, and follow the prompts to save the installer to a location on your computer. 4. In the End-User License Agreement screen, select the I accept the terms in the license agreement checkbox, and click Next to continue. Installing the SonicWALL CDP Agent Software 1. 2.
5. In the Choose Setup Type screen, select either Typical, Custom or Complete, and then click Next. Page 24 Downloading and Installing SonicWALL CDP Agent Software Typical installation installs the most common program features, including the Agent User Interface and Agent Service. A Typical installation uses less disk space than a Complete installation. The Local Archive Manager is not installed with a Typical installation. Complete installation will install all the program features.
6. The installer displays a screen asking if you want to install the Adobe AIR application, which is required for proper operation of the Agent User Interface. Click Install to continue the Agent software installation. 7. In the Ready to Install SonicWALL CDP screen, click Install to begin the actual installation. 8. Once the software installation is complete, click Finish.
Verifying SonicWALL CDP Operation 6. In the left pane, under Computer, select a folder that has some files you can back up for this test. 7. Under Add New Rule, select All Files or a specific file type from the File Name and Patterns drop-down list for backup. Click the Plus button to add the rule. To verify that your SonicWALL CDP appliance can successfully back up data from an agent computer, perform the following steps: 1. 2. 3.
10. Click the My Backups tab to view specific folders and check backup status. Note: For more information on configuring your SonicWALL CDP appliance, refer to the SonicWALL CDP Administrator’s Guide and the SonicWALL CDP Agent User’s Guide at: Congratulations! You have successfully set up and tested your SonicWALL CDP appliance operation.
Troubleshooting SonicWALL CDP Agent Operation 4. If your SonicWALL CDP Agent application does not start, verify the following: 1. 2. 3. The software must be installed by a user with administrative rights. The operating system must be upgraded to the latest released service pack. If you have a personal firewall, add exceptions for the following: • • • CDPAgentservice.exe Lasso.Client.exe CDPAutoUpdate.exe Page 28 Troubleshooting SonicWALL CDP Agent Operation 5.
Support and Training Options 4 In this Section: This section provides overviews of customer support and training options for the SonicWALL CDP 6080.
Customer Support SonicWALL Live Product Demos SonicWALL offers Web-based and telephone support to customers who have a valid warranty or who have purchased a Support Contract. SonicWALL also offers a full range of consulting services to meet your needs, from our innovative implementation services to traditional statement of work-based services.
Knowledge Portal The Knowledge Portal allows users to search for SonicWALL documents based on the following types of search tools: • • • Browse Search for keywords Full-text search For further information, navigate to the Support > Knowledge Portal page at:
SonicWALL User Forums The SonicWALL User Forums allow users to communicate and discuss a variety of security and appliance subject matters.
Training SonicWALL offers an extensive sales and technical training curriculum for Network Administrators, Security Experts and SonicWALL Medallion Partners who want to enhance their knowledge and maximize their investment in SonicWALL Products and Security Applications. SonicWALL Training provides the following resources for its customers: • • • • • E-Training Instructor-Led Training Custom Training Technical Certification Authorized Training Partners For further information, visit:
Related Documentation See the following documents for more information: • • • • • SonicWALL CDP Administrator’s Guide SonicWALL CDP Agent User’s Guide SonicWALL CDP MS Exchange InfoStore Backup and Restore Guide SonicWALL CDP MS Exchange User Mailbox Backup and Restore Guide SonicWALL CDP Local Archiving Guide For further information, visit:
SonicWALL Secure Wireless Network Integrated Solutions Guide The official guide to SonicWALL’s market-leading wireless networking and security devices. This 512-page book is available in hardcopy. Order the book directly from Elsevier Publishing at:
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Product Safety and Regulatory Information 5 In this Section: This section provides regulatory, trademark, and copyright information.
Safety and Regulatory Information Regulatory Model/Type 2RK02-067 Product Name SonicWALL CDP 6080 SonicWALL CDP 6080B Unauthorized Ports Do not plug devices into any ports (other than those indicated) unless explicitly instructed to do so by a SonicWALL technical support representative. Doing so may void your warranty.
Mounting the SonicWALL CDP 6080 The SonicWALL CDP appliance is designed to be mounted in a standard 19-inch rack mount cabinet. The following conditions are required for proper installation: • Use the mounting hardware recommended by the rack manufacturer and ensure that the rack is adequate for the application. • Four mounting screws, compatible with the rack design, must be used and hand tightened to ensure secure installation.
• • • • • • • This model is shipped as AC mains configuration uses standard 3 conductor appliance couplers. A field conversion is available to change to DC mains. The DC mains is connected to terminal post. Do not connect AC configured product to DC mains and do not connect DC configured product to AC. Detailed instructions are provided with the DC conversion kit. Product must be configured as all DC or all AC. DC rating includes tolerances.
• • • • • • • Stellen Sie sicher, dass die Luft um das Gerät herum zirkulieren kann und die Lüftungsschlitze an der Seite des Gehäuses frei sind. Hier ist ein Belüftungsabstand von mindestens 26 mm einzuhalten. Wenn das Gerät in einem geschlossenen 19"-Gehäuse oder mit mehreren anderen Geräten eingesetzt ist, wird die Temperatur in der Gehäuse höher sein als die Umgebungstemperatur. Achten Sie daraf, daß die Umgebungstemperatur nicht mehr als 40° C beträgt.
Lithium Battery Warning Hinweis zur Lithiumbatterie The Lithium Battery used in the SonicWALL Internet security appliance may not be replaced by the user. The SonicWALL must be returned to a SonicWALL authorized service center for replacement with the same or equivalent type recommended by the manufacturer. If, for any reason, the battery or SonicWALL Internet security appliance must be disposed of, do so following the battery manufacturer's instructions.
Adding the CDP 6080 Expansion Pack Adding the Expansion Pack License Key to MySonicWALL The SonicWALL CDP 6080 Expansion Pack contains four hard drives to insert into the secondary array slots of your SonicWALL CDP appliance. You can insert the drives into your CDP appliance while it is powered on.
7. Optionally click the Expansion Pack link to view the status. Activating the Expansion Pack License on the SonicWALL CDP Appliance After adding the Expansion Pack license key to the SonicWALL CDP appliance on MySonicWALL, you must activate the license on the appliance itself in the Web management interface. To activate the Expansion Pack license on the SonicWALL CDP appliance, perform the following steps: 1. 2.
Inserting the Expansion Pack Drives 2. Warning: Do not insert anything other than the SonicWALL 3. approved hard drives into the SonicWALL CDP appliance. The Web management interface provides a graphical view of the hard drive arrays on the SonicWALL CDP 6080 appliance. The best practice is to view the arrays on the System > RAID page during the insertion process. To physically access the hard drive arrays, you must remove the front bezel.
9. As the System > RAID screen refreshes (every 30 seconds), you will see the LED indicators for the drive slots in the Secondary Array turn green as the SonicWALL CDP appliance senses the inserted drives. When all the drives are inserted, all drive slot LEDs turn green, and the Add Expansion Pack button appears. 10. Click the Add Expansion Pack button. The SonicWALL CDP appliance begins building the array. This can take up to 30 minutes. 11. Wait until the SonicWALL CDP finishes building the array.
12. Re-install the front bezel, being sure to properly line up the LCD connectors. The best practice is to align and seat the right side of the bezel (as you are facing the front of the SonicWALL CDP appliance), then view the connectors from above as you carefully press the left side of the bezel into place. 13. Lock the bezel with the front bezel security key. 1. 2. Replacing a Single Hard Drive The 2 TB replacement hard drive can be inserted into any drive slot on your SonicWALL CDP 6080 appliance.
Warning: Be careful to remove only the defective drive from the drive array while the appliance is powered on. Removing more than one drive from an active array will cause loss of data. 4. Grasp the drive handle and pull the drive straight out to remove it from the slot. On the System > RAID page, the removed drive is indicated by an empty, black slot in the drive array. A status of DEGRADED is still displayed for the array.
4. 5. 6. 7. Pop open the drive handle on the new hard drive by pressing the square button. Insert the drive into the empty slot, label side up with the handle sticking out. Press the drive firmly into place to seat the connectors, and then close the handle. As the System > RAID screen refreshes (every 30 seconds), you will see the status change to REBUILD-PAUSED. 8. You may continue to use your SonicWALL CDP appliance while the RAID controller rebuilds the array with the new drive.
FCC Part 15 Class A Notice This equipment was tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy.
CISPR 22 (EN 55022) Class A Complies with EN 55022 Class A and CISPR 22 Class A. This is a class A product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. Regulatory Information for Korea Certificate Number SWL-2RK02-067 Declaration of Conformity Application of Council Directive 2004/108/EC (EMC) and 2006/95/EC (LVD) All products with country code “” (blank) and “A” are made in the USA.
Copyright Notice Trademarks © 2012 SonicWALL, Inc. SonicWALL is a registered trademark of SonicWALL, Inc. All rights reserved. Microsoft Windows 7, Windows Vista, Windows XP, Windows Server 2003, Windows Server 2008, Internet Explorer, and Active Directory are trademarks or registered trademarks of Microsoft Corporation.
SonicWALL, Inc. 2001 Logic Drive San Jose CA 95124-3452 P/N 232-002104-50 Rev A 2/2012 T +1 408.745.9600 F +1 408.745.9300 www.sonicwall.com DYNAMIC SECURITY FOR THE GLOBAL NETWORK ™ ©2012 SonicWALL, Inc. is a registered trademark of SonicWALL, Inc. Other product names mentioned herein may be trademarks and/or registered trademarks of their respective companies. Speci cations and descriptions subject to change without notice.