Operation Manual

SONIC · PEP

Problem Possible cause Solution

Instrument

whistles

or squeals

Instrument not inserted correctly Re-insert instrument

Ear wax accumulation in ear canal Consult your hearing care provider or physician

Instrument may be too loose Consult your hearing care provider

No volume, level

too soft or

humming noise

Instrument may not be turned ON Check that the battery door is closed completely

Battery may be dead

or inserted wrong way

Insert a fresh battery

Volume level too soft Increase volume level with control on instrument

(if available)

Instrument may be in telecoil position Check to make sure you are in the intended program

Ear wax accumulation in ear canal Consult your hearing care provider or physician

Battery contacts may be dirty

or corroded

Open and close the battery door several times or

clean the battery contacts carefully with a dry Q-tip

Sound outlet may be blocked

or corroded

Check the sound outlet and change the filter

if you can see that it is clogged

Microphone sound inlet may

be blocked

Consult your hearing care provider, do not try

to clean this yourself

Your hearing loss may

have increased

Consult your hearing care provider

Common Problems and Solutions

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