User Guide

X
Related User Documentation
Please refer to the following documentation for further information:
• DVD Creator Installation Guide
• DVD Creator User Guide
How to Reach Technical Support
You will receive software technical support from Sonic Solutions for 90
days at no charge. If you wish to continue receiving support or technical
assistance, please be sure to purchase a SonicCare technical support
contract for your system (a representative will contact you before the 90-
day period is up).
Sonic Solutions’ Customer Support center is available from 9:00 AM -
6:00 PM PST via phone, fax, or email:
Telephone: [phone] or 1.888.SONIC-97 (1.888.766.4297)
Fax: 1.415.893-8008
Email: [e-mail]
Please follow the steps outlined in Chapter 12, where appropraite, and
have the following information ready before contacting customer support:
• Software version (select the application icon and type
COMMAND
+
I
or
look on the CD-ROM label)
• Board Serial Numbers - look on the board for the sticker and write the
serial numbers below:
MPEG-2 Encoder:
A-V Processor:
Sonic Dolby Digital Encoder: