Product Warranty

6 MONTHS LIMITED WARRANTY

SONDPEX warrants, to the original retail purchaser only, that this product will be free from defects in

materials and workmanship for six months from the date of purchase. However, this warranty will

automatically terminate if the original retailer sells or transfers the product to any other party. For

the warranty to be effective, the ‘receipt’ or a copy of the ‘bill of sale’ must be shown that the unit

was purchased from an “Authorized SONDPEX Dealer”. (Note: Even if you have a SONDPEX unit,

we will not be able to honor the warranty unless you have a receipt which clearly state that you have

brought the product from an Authorized SONDPEX Dealer.) **The receipt cannot be torn or

unreadable.

If, within six months from the date shown on the receipt or the bill of sale, the unit fails due to a

defect in workmanship or material as determined upon examination at the factory, SONDPEX will, at

its option and at no charge, to repair or replace the defective components of the unit. All replaced

parts and products become the property of SONDPEX. Products replaced or repaired under this

warranty will be returned to the original retail purchase, within a reasonable time, and with freight

prepaid.

Furthermore, this Warranty shall not apply if:

1. There are missing parts in the unit.

2. Damage to the unit was caused by accident, disaster, abuse, misuse, negligence, inadequate

packing or shipping procedures, commercial use, or voltage inputs in excess of the rated

maximum of the unit. IT IS THE PURCHASER RESONSIBLITY!!! SONDPEX is under no

obligation to replace or repair the unit.

3. The unit was opened, modified, or repaired by unauthorized personnel.

4. The unit was not instilled correctly as outlined in the installation instructions.

5. The unit without original packaging and receipt.

EXCLUSIONS AND LIMITATIONS

The warranty set forth above is in lieu of all other warranties, expressed or implied, of merchantability,

fitness for a particular purpose, or otherwise. The warranty is limited to SONDPEX products

registered herein. SONDPEX shall not be liable for the incidental or consequential damages arising

out of the use or inability to use the product in any event. This warranty shall apply exclusively to the

original purchaser and shall not apply to units purchased for industrial or commercial use. This

warranty gives you specific legal rights, and you have rights which vary from state to state.

Changes or modifications not expressly approved by the party responsible for compliance could void

the users’ authority to operate the equipment.

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6 MONTHS LIMITED WARRANTY SONDPEX warrants, to the original retail purchaser only, that this product will be free from defects in materials and workmanship for six months from the date of purchase. However, this warranty will automatically terminate if the original retailer sells or transfers the product to any other party. For the warranty to be effective, the ‘receipt’ or a copy of the ‘bill of sale’ must be shown that the unit was purchased from an “Authorized SONDPEX Dealer”.
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TECHNICAL ASSISTANCE Phone: 1-877-997-7888 Email: support@sondpex.com Website: www.sondpex.com Return Address inquires to: Customer Services Dept. Sondpex Corp of America LLC 4185 Route 27 Princeton, NJ 08540 SERVICE (Monday-Friday, 9am-5pm Eastern Standard Time) In the event that your unit needs repair or service within the duration of the Warranty, you may return the unit to your authorized SONDPEX dealer or use the following guidelines: 1.
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If you have problem with our product, please call the phone number below: Tech Support / Customer Service Hotline: (877) 997 – 7888 We can provide information on returning the product for exchange or repair. SONDPEX www.sondpex.